1|Page
WGU D099 Sales Management Objective Assessment
Final Exam Preparation for 2025/ 2026 Complete 250
Questions And Correct Answers |Already Graded
A+||Newest Exam!!!
Jack has been selling cars for a car dealership for many
years. A long-time customer named Omar walks into the
dealership. Jack is surprised to see Omar, despite his
being a loyal customer, since his most recent purchase
occurred under two years ago. After the two talk for a
while, Omar explains that he does not really need a new
car, but he recently got a nice promotion at work and is
thinking about upgrading. Although he is happy with his
SUV, he wishes he had a car that gets better gas mileage.
Jack explains that the dealership offers several cars that
get better mileage than the SUV. He asks a variety of
questions to gain a good understanding of Omar's exact
needs. Having come to know Omar over the years, Jack
understands Omar's social style well. He explains to Omar
the pros and cons of various car models, delineates the
facts, and clearly describes how the different options will
serve him. At the end, Jack sugg - Answer-Interest
What is Jack demonstrating when he explains the gas
mileage of various models?
,2|Page
Customer loyalty
Ethical behavior
Psychological reciprocity
Business intelligence (BI) - Answer-Ethical behavior
Which type of selling is Jack engaged in at this moment?
Transactional selling
Relationship selling
Adaptive selling
Team selling - Answer-Adaptive selling
What is Omar's dominant social style?
Expressive
Amiable
Analytical
Driver - Answer-Analytical
What should Jack do to help Omar understand why a
particular car is the best option?
Explain the customer lifetime value (CLV)
, 3|Page
Provide account management support
Conduct consultative selling
Explain the value proposition - Answer-Explain the value
proposition
A publisher is developing a brand new biology textbook,
and the sales team has begun to sell it. William, a
salesperson who has worked for the publisher for nearly
two decades, uses a CRM to look up his list of contacts.
He calls Maya, a professor at a local community college.
Every semester, she makes decisions on textbooks and
looks at various options. She is the only person at the
school who has adopted books from William and the
publisher in the past. She and he start the call with a
friendly chat and then begin discussing the details of the
new book. He answers all of her questions. At the end of
the call, she agrees to use the book. At this point, she will
instruct her students to purchase it.
Which type of salesperson is William?
Technical
Trade
Prospector
Missionary - Answer-Missionary
WGU D099 Sales Management Objective Assessment
Final Exam Preparation for 2025/ 2026 Complete 250
Questions And Correct Answers |Already Graded
A+||Newest Exam!!!
Jack has been selling cars for a car dealership for many
years. A long-time customer named Omar walks into the
dealership. Jack is surprised to see Omar, despite his
being a loyal customer, since his most recent purchase
occurred under two years ago. After the two talk for a
while, Omar explains that he does not really need a new
car, but he recently got a nice promotion at work and is
thinking about upgrading. Although he is happy with his
SUV, he wishes he had a car that gets better gas mileage.
Jack explains that the dealership offers several cars that
get better mileage than the SUV. He asks a variety of
questions to gain a good understanding of Omar's exact
needs. Having come to know Omar over the years, Jack
understands Omar's social style well. He explains to Omar
the pros and cons of various car models, delineates the
facts, and clearly describes how the different options will
serve him. At the end, Jack sugg - Answer-Interest
What is Jack demonstrating when he explains the gas
mileage of various models?
,2|Page
Customer loyalty
Ethical behavior
Psychological reciprocity
Business intelligence (BI) - Answer-Ethical behavior
Which type of selling is Jack engaged in at this moment?
Transactional selling
Relationship selling
Adaptive selling
Team selling - Answer-Adaptive selling
What is Omar's dominant social style?
Expressive
Amiable
Analytical
Driver - Answer-Analytical
What should Jack do to help Omar understand why a
particular car is the best option?
Explain the customer lifetime value (CLV)
, 3|Page
Provide account management support
Conduct consultative selling
Explain the value proposition - Answer-Explain the value
proposition
A publisher is developing a brand new biology textbook,
and the sales team has begun to sell it. William, a
salesperson who has worked for the publisher for nearly
two decades, uses a CRM to look up his list of contacts.
He calls Maya, a professor at a local community college.
Every semester, she makes decisions on textbooks and
looks at various options. She is the only person at the
school who has adopted books from William and the
publisher in the past. She and he start the call with a
friendly chat and then begin discussing the details of the
new book. He answers all of her questions. At the end of
the call, she agrees to use the book. At this point, she will
instruct her students to purchase it.
Which type of salesperson is William?
Technical
Trade
Prospector
Missionary - Answer-Missionary
