Which leadership style focuses on developing people for the future? - Answers Coaching
T/F: Referent power is the power a person has because others believe that she or he has and is
willing to share expert knowledge that they need. - Answers False
"I" in VRIO refers to which of these? - Answers Imitation
T/F: A firm's resources and capacities are the unique skills and assets it possesses. - Answers
True
T/F: Leaders who rely upon reward power develop followers who are very measured in their
responses. - Answers True
The "great man" theory of leadership basically states that: - Answers leaders are born
T/F: In PESTEL, factors are characterized as opportunities or threats. - Answers False
______ are the fastest-growing ethnic group in the United States, growing 72% between 2000 and
2015. - Answers Asians
Which of these is perhaps the most common way of depicting the formal organization? -
Answers Organizational chart
Which of the following is most true with respect to our understanding of leadership in multi-
cultural work settings? - Answers the existing evidence suggests that there are similarities as
well as differences in the impact of leadership styles, influence attempts, and the formality of
relationships
ABC Products has a highly vertical organizational structure that is designed to generate a high
degree of standardization and control. ABC Products can be described to have which of these
structures? - Answers Mechanistic
T/F: Transformational change refers to small refinements in current organizational practices or
routines that do not challenge, but rather build on or improve, existing aspects and practices
within the organization.. - Answers False
T/F: To achieve a competitive advantage over rivals in the industry, the successful cost leader
tightly controls costs throughout its value chain activities. - Answers True
From its earliest inception as a primarily compliance-type function, human resource
management has further expanded and evolved into its current state as a key driver of human
capital development. - Answers True
The strategic management process is the set of activities that firm managers undertake in
order to try to put their firms in the best possible position to compete successfully in the
, marketplace. - Answers True
A firm's _____ is the progression of activities it undertakes to create a product or service that
consumers will pay for. - Answers value chain
Which term describes a collective of individuals who share the same demographic
characteristics such as race, sex, or age? - Answers Identity group
Which of these takes the why of a vision statement and gives a broad description of how the
firm will try to make its vision a reality? - Answers Mission statement
_____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-
month period for specified family and medical reasons. - Answers FMLA of 1993
Which of the following is NOT a force in Porter's industry analysis model? - Answers External
Power
Which of the following represents the changes in the overall formal relationships, or the
architecture of relationships, within an organization? - Answers Structural change
A firm's _____ are what it is not good at—things that it does not have the capabilities to perform
well. - Answers Weaknesses
Which term describes discrimination that manifests itself in ways that are not visible or readily
identifiable, yet is serious because it can impact interpersonal interactions between employees,
employees and customers, and other important workplace relationships? - Answers Covert
In the ____ phase of the organizational life cycle, the organization expands, and the hierarchy
deepens, now with multiple levels of employees. Lower-level managers are given greater
responsibility, and managers for significant areas of responsibility are identified. - Answers
sustained success
According to the BCG Matrix, business divisions that are in a high market share, high growth
quadrant are called ______. - Answers Stars
The individual who is recognized by those outside of a group as the official leader is also known
as the formal leader. - Answers True
Scheduling HR compliance audits should be part of the company's overall strategy to avoid legal
risk. - Answers True
Which method for setting goals will usually NOT result in the highest performance? - Answers
do your best
Salancik and Pfeffer suggest that power and thus leadership flows to those individuals who
have the ability to help an organization overcome its critical contingencies. - Answers True