MGMT 3001 UMN Final Exam Questions with Correct Answers Latest Update 2025-2026
Where in POLC does Organizational Culture (ch. 8) fit? - Answers Organizing (second column)
What is Organizational Culture? - Answers A SYSTEM OF SHARED ASSUMPTIONS, VALUES,
AND BELIEFS THAT INDICATE APROPRAITE AND INAPPROPRIATE BEHAVIOR WITHIN A GIVEN
ORGANIZATION
What are the levels of Organizational Culture? - Answers Assumptions
Values
Artifacts
Assumptions - Levels of Org. Culture - Answers Assumptions are taken for granted
- Reflect the beliefs about human nature and reality
- 1st level (bullseye)
Values - Levels of Org. Culture - Answers Values are shared principles, standards, and goals
- 2nd level (middle circle)
Artifacts- Levels of Org. Culture - Answers Artifacts are on the surface and are visible, tangible
aspects of organizational culture
OCP Framework - Answers Organizational Culture Profile
- compares different org. cultures
Innovative cultures - OCP Framework - Answers Companies that have innovative cultures are
flexible, adaptable, and experiment with new ideas
- Apple
Aggressive Cultures - OCP Framework - Answers Companies with aggressive culture, value
outperforming competitors
- Nike (god of victory)
Outcome-Oriented Cultures - OCP Framework - Answers companies that emphasize
achievement, results, and action as important values
Stable Cultures -OCP Framework - Answers Companies that are predictable, rule-oriented, and
bureaucratic with regulations and stability
People-Oriented Cultures - Answers organizations that rule fairness, supportiveness, and
individual help and happiness
,- Starbucks
Team-Oriented Cultures - Answers emphasize cooperation, collaboration, and team tendencies
- Southwest Airlines
Detail-Oriented Cultures - Answers Orgs that emphasize precision and attention to detail
- Nordstroms: found lost diamond in vacuum after searching whole store and even vacuum
bags
Challenges of strong culture? - Answers Difficult to change
Can be a liability during a merger as each separate culture must merge together
Subcultures - Answers cultures that emerge within different departments, branches, or
geographic locations
Counterculture - Answers Sometimes, a subculture may take the form of a counterculture,
shared values and beliefs that are in direct opposition to the values of the broader
organizational culture.
Culture Creation - creating and maintaining organizational culture - Answers Founder values and
preferences + Industry demands = Early values, goals, and assumptions
Culture Maintenance - creating and maintaining organizational culture - Answers ASA + New
employee onboarding + Leadership + Reward Systems = Organizational culture
*this is the second step in creating and maintaining org culture. All four of these derive from
Early Values, Goals, and Assumptions
Example of Founder Values and Preference? - Answers Ben and Jerrys
- Social activism helped distinguish the company from larger corporate brands, new values were
taught to new employees as right way to do business
How are cultures maintained? - 4 parts of culture maintenence - Answers Attraction Selection
and Attrition (ASA)
Employee onboarding
Leadership
Reward Systems
,ASA Framework? - Answers Attracting new people, selecting people based on culture fit level,
and attrition which is removing toxic people who dont align with the culture
Onboarding - Answers THE PROCESS THROUGH WHICH NEW EMPLOYEES LEARN THE
ATTITUDES, KNOWLEDGE, SKILLS, AND BEHAVIORS REQUIRED TO FUNCTION EFFECTIVELY
WITHIN AN ORGANIZATION
Onboarding Methods - Answers Onboarding methods:
Use of formal orientation programs.
Mentoring by supervisors and coworkers.
Leadership - Answers -What leaders do directly influences the cultures of their organizations.
-Part of the leader's influence over culture is through role modeling.
-Leaders also shape culture by their reactions to the actions of others around them.
Rewards influence culture - Answers The types of behaviors that are rewarded or ignored set
the tone for the culture.
Behaviors?
Results?
Performance?
Seniority?
What are the visual elements of culture? - Answers Mission Statements
Rituals
Rules and Policies
Physical Layout of office
Stories and Language
- Mary Kay Pink cars for employees
- Google T-rex outside as visual stimulator
Process of Cultural Change - Answers 1. Create a sense of urgency to change culture
2. Change leaders and other key players
, 3. Identify a role model (what you want to be like)
4. Train you employees and include in process
5. Update the reward system
6. Create new stories and symbols and motivators
Developing your Personal Skills: Learning to fit in - Answers 1. Do your research
2. Observe your new environment
3. Read between the lines - look listen think
4. Reflect on how you're treated
5. Ask lots of questions
6. Listen to your gut - get the fckin bag boi
Managing Workplace impressions - Answers Gather info
Manage our first impression
Invest in relationship development
Seek Feedback
Show success early on
What Big 5 personality trait is bad for Innovative firms? - Answers Nuerotism
What Big 5 personality trait is good for innovative firms? - Answers Openess
What part of POLC does Leadership fall into? - Answers Leading - third column
Leading - def - Answers THE ACT OF INFLUENCING OTHERS TO WORK TOWARD A GOAL
Formal Leaders - Answers Formal leaders hold a position of authority and may utilize the power
that comes from their position, as well as their personal power to influence others.
Informal Leaders - Answers Informal leaders are without a formal position of authority within
the organization but demonstrate leadership by influencing others through personal forms of
power.
Traits Associated with leadership (Pie Chart) - Answers *Clockwise
Intelligence
Extraversion
Where in POLC does Organizational Culture (ch. 8) fit? - Answers Organizing (second column)
What is Organizational Culture? - Answers A SYSTEM OF SHARED ASSUMPTIONS, VALUES,
AND BELIEFS THAT INDICATE APROPRAITE AND INAPPROPRIATE BEHAVIOR WITHIN A GIVEN
ORGANIZATION
What are the levels of Organizational Culture? - Answers Assumptions
Values
Artifacts
Assumptions - Levels of Org. Culture - Answers Assumptions are taken for granted
- Reflect the beliefs about human nature and reality
- 1st level (bullseye)
Values - Levels of Org. Culture - Answers Values are shared principles, standards, and goals
- 2nd level (middle circle)
Artifacts- Levels of Org. Culture - Answers Artifacts are on the surface and are visible, tangible
aspects of organizational culture
OCP Framework - Answers Organizational Culture Profile
- compares different org. cultures
Innovative cultures - OCP Framework - Answers Companies that have innovative cultures are
flexible, adaptable, and experiment with new ideas
- Apple
Aggressive Cultures - OCP Framework - Answers Companies with aggressive culture, value
outperforming competitors
- Nike (god of victory)
Outcome-Oriented Cultures - OCP Framework - Answers companies that emphasize
achievement, results, and action as important values
Stable Cultures -OCP Framework - Answers Companies that are predictable, rule-oriented, and
bureaucratic with regulations and stability
People-Oriented Cultures - Answers organizations that rule fairness, supportiveness, and
individual help and happiness
,- Starbucks
Team-Oriented Cultures - Answers emphasize cooperation, collaboration, and team tendencies
- Southwest Airlines
Detail-Oriented Cultures - Answers Orgs that emphasize precision and attention to detail
- Nordstroms: found lost diamond in vacuum after searching whole store and even vacuum
bags
Challenges of strong culture? - Answers Difficult to change
Can be a liability during a merger as each separate culture must merge together
Subcultures - Answers cultures that emerge within different departments, branches, or
geographic locations
Counterculture - Answers Sometimes, a subculture may take the form of a counterculture,
shared values and beliefs that are in direct opposition to the values of the broader
organizational culture.
Culture Creation - creating and maintaining organizational culture - Answers Founder values and
preferences + Industry demands = Early values, goals, and assumptions
Culture Maintenance - creating and maintaining organizational culture - Answers ASA + New
employee onboarding + Leadership + Reward Systems = Organizational culture
*this is the second step in creating and maintaining org culture. All four of these derive from
Early Values, Goals, and Assumptions
Example of Founder Values and Preference? - Answers Ben and Jerrys
- Social activism helped distinguish the company from larger corporate brands, new values were
taught to new employees as right way to do business
How are cultures maintained? - 4 parts of culture maintenence - Answers Attraction Selection
and Attrition (ASA)
Employee onboarding
Leadership
Reward Systems
,ASA Framework? - Answers Attracting new people, selecting people based on culture fit level,
and attrition which is removing toxic people who dont align with the culture
Onboarding - Answers THE PROCESS THROUGH WHICH NEW EMPLOYEES LEARN THE
ATTITUDES, KNOWLEDGE, SKILLS, AND BEHAVIORS REQUIRED TO FUNCTION EFFECTIVELY
WITHIN AN ORGANIZATION
Onboarding Methods - Answers Onboarding methods:
Use of formal orientation programs.
Mentoring by supervisors and coworkers.
Leadership - Answers -What leaders do directly influences the cultures of their organizations.
-Part of the leader's influence over culture is through role modeling.
-Leaders also shape culture by their reactions to the actions of others around them.
Rewards influence culture - Answers The types of behaviors that are rewarded or ignored set
the tone for the culture.
Behaviors?
Results?
Performance?
Seniority?
What are the visual elements of culture? - Answers Mission Statements
Rituals
Rules and Policies
Physical Layout of office
Stories and Language
- Mary Kay Pink cars for employees
- Google T-rex outside as visual stimulator
Process of Cultural Change - Answers 1. Create a sense of urgency to change culture
2. Change leaders and other key players
, 3. Identify a role model (what you want to be like)
4. Train you employees and include in process
5. Update the reward system
6. Create new stories and symbols and motivators
Developing your Personal Skills: Learning to fit in - Answers 1. Do your research
2. Observe your new environment
3. Read between the lines - look listen think
4. Reflect on how you're treated
5. Ask lots of questions
6. Listen to your gut - get the fckin bag boi
Managing Workplace impressions - Answers Gather info
Manage our first impression
Invest in relationship development
Seek Feedback
Show success early on
What Big 5 personality trait is bad for Innovative firms? - Answers Nuerotism
What Big 5 personality trait is good for innovative firms? - Answers Openess
What part of POLC does Leadership fall into? - Answers Leading - third column
Leading - def - Answers THE ACT OF INFLUENCING OTHERS TO WORK TOWARD A GOAL
Formal Leaders - Answers Formal leaders hold a position of authority and may utilize the power
that comes from their position, as well as their personal power to influence others.
Informal Leaders - Answers Informal leaders are without a formal position of authority within
the organization but demonstrate leadership by influencing others through personal forms of
power.
Traits Associated with leadership (Pie Chart) - Answers *Clockwise
Intelligence
Extraversion
