3 aspects that create power - Answers importance
scarcity
non-substitubility
importance
aspect that creates power - Answers when a leader is important to someone, that leader has
power over them
scarcity
aspect that creates power - Answers scarcity of employees (by skill/trade etc) gives them
power over others
non-substitutivity
aspect that creates power - Answers when someone can't be replaced, they have more power
5 different power bases - Answers coercive
reward
legitimate
expert
referent
coercive power - Answers based on fear
the target's fear of negative results from failing to comply gives the leader power over them
reward power - Answers power when someone has when they have control over someone's
rewards
legitimate power - Answers formal authority to control based on the person's structural position
expert power - Answers influence as a result of expertise, special skills, or knowledge
referent power - Answers power based on identification with a person who has desirable
personal traits
formal power - Answers based on a person's position in the organization
which types of power are formal - Answers coercive, reward, legitimate