WGU D072 FUNDAMENTALS FOR
SUCCESS IN BUSINESS OA EXAM
ACTUAL QUESTIONS AND CORRECT
ANSWERS
An organization plans to close its local factory and shift manufacturing operations overseas. This
brings opposition from employees. Which terms describes this organizational move? - Correct
answers✔legal-ethical
Individual authors wrote books about the negative environmental impacts of some industries,
including the coal industry. Which benefit did the authors' work have on society? - Correct
answers✔It drew the public's attention to the targeted issue.
The accountant of a company was asked to change the current quarterly sales results by adding
sales that were set to occur next quarter. Which stakeholder group is directly impacted by this
action? - Correct answers✔shareholders
A new manager in a restaurant decides to cut costs by purchasing sub-standard materials. What
are the implications of this manager's actions? - Correct answers✔The customer base of the
restaurant will decrease.
A U.S. company hires a new employee from Germany. The new employee is being trained by
other employees on the company's conflict resolution practices in alignment with the company's
mission and ethical standards. As part of the training, the employee identifies how the ethical
values of the company are consistent with the employee's values. Which aspect of the company
is the employee learning? - Correct answers✔Organizational culture
A senior manager asks an employee to omit a key section from a financial report to hide some
distressing data. Which aspect of the organization is being violated by the manager's behavior? -
Correct answers✔ethics
,An employee overhears an office manager telling a prospective client that the company does not
work with people from a particular ethnicity even though the company has a nondiscrimination
policy. Which element is violated by the actions of this office manager? - Correct
answers✔Employee handbook guidelines
A young, unmarried employee who is an only child has a conversation with an older, married
employee with siblings about the corporate decision to enter into a lucrative contract with a firm
that legally supplies substandard medications to developing countries. The two employees
disagree as to whether the company's decision was ethical. What is the primary demographic trait
that influences the values of these employees? - Correct answers✔age
A corporation's code of ethics endorses a green work place. Which employee activity models this
code? - Correct answers✔Starting an office recycling program
A company advertises that it uses environmentally safe practices in all business processes;
however, the chief financial officer (CFO) has blocked the adoption of many environmentally
safe practices because of the additional costs to the company .Which controversial business
practice is this company using? - Correct answers✔greenwashing
Which organizational department is responsible for managing receivables and payables for a
company? - Correct answers✔Accounting and finance
Which function is performed by the information technology department of an organization? -
Correct answers✔Computer installation
Which organizational department is responsible for maintaining compliance with labor laws? -
Correct answers✔Human resources
, A supervisor assigns an employee to work on a small project that is directly related to a corporate
goal, and the employee's skill set makes them the ideal person to accomplish the task. What is
this employee's managerial designation? - Correct answers✔Individual
An employee is involved in providing vision and direction for an organization and developing
broad goals designed to move the organization towards that vision. What is this employee's
management role in the organization? - Correct answers✔top
An employee is involved directly with each of the individuals tasked with working on actionable
items designed to pursue goals that will move the organization towards its vision statement.
What is this employee's management role in the organization? - Correct answers✔front line
A meeting of the company's chief financial officer, chief information officer, and all three of the
executive vice presidents must occur early next week. Which group of managers will be present
at this meeting? - Correct answers✔top
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity? - Correct answers✔market
Which pair of attributes captures the focus of an adhocracy culture within the competing values
framework? - Correct answers✔Adjustable and entrepreneurial
Which set of attributes reflects a hierarchy culture within the Competing Values Framework? -
Correct answers✔Process-oriented and highly structured
A nonprofit organization wants to fill an executive director position and is interested in seeking a
candidate that is concerned about social welfare. Which criterion should the organization
prioritize in making this decision? - Correct answers✔Dedication to community service
SUCCESS IN BUSINESS OA EXAM
ACTUAL QUESTIONS AND CORRECT
ANSWERS
An organization plans to close its local factory and shift manufacturing operations overseas. This
brings opposition from employees. Which terms describes this organizational move? - Correct
answers✔legal-ethical
Individual authors wrote books about the negative environmental impacts of some industries,
including the coal industry. Which benefit did the authors' work have on society? - Correct
answers✔It drew the public's attention to the targeted issue.
The accountant of a company was asked to change the current quarterly sales results by adding
sales that were set to occur next quarter. Which stakeholder group is directly impacted by this
action? - Correct answers✔shareholders
A new manager in a restaurant decides to cut costs by purchasing sub-standard materials. What
are the implications of this manager's actions? - Correct answers✔The customer base of the
restaurant will decrease.
A U.S. company hires a new employee from Germany. The new employee is being trained by
other employees on the company's conflict resolution practices in alignment with the company's
mission and ethical standards. As part of the training, the employee identifies how the ethical
values of the company are consistent with the employee's values. Which aspect of the company
is the employee learning? - Correct answers✔Organizational culture
A senior manager asks an employee to omit a key section from a financial report to hide some
distressing data. Which aspect of the organization is being violated by the manager's behavior? -
Correct answers✔ethics
,An employee overhears an office manager telling a prospective client that the company does not
work with people from a particular ethnicity even though the company has a nondiscrimination
policy. Which element is violated by the actions of this office manager? - Correct
answers✔Employee handbook guidelines
A young, unmarried employee who is an only child has a conversation with an older, married
employee with siblings about the corporate decision to enter into a lucrative contract with a firm
that legally supplies substandard medications to developing countries. The two employees
disagree as to whether the company's decision was ethical. What is the primary demographic trait
that influences the values of these employees? - Correct answers✔age
A corporation's code of ethics endorses a green work place. Which employee activity models this
code? - Correct answers✔Starting an office recycling program
A company advertises that it uses environmentally safe practices in all business processes;
however, the chief financial officer (CFO) has blocked the adoption of many environmentally
safe practices because of the additional costs to the company .Which controversial business
practice is this company using? - Correct answers✔greenwashing
Which organizational department is responsible for managing receivables and payables for a
company? - Correct answers✔Accounting and finance
Which function is performed by the information technology department of an organization? -
Correct answers✔Computer installation
Which organizational department is responsible for maintaining compliance with labor laws? -
Correct answers✔Human resources
, A supervisor assigns an employee to work on a small project that is directly related to a corporate
goal, and the employee's skill set makes them the ideal person to accomplish the task. What is
this employee's managerial designation? - Correct answers✔Individual
An employee is involved in providing vision and direction for an organization and developing
broad goals designed to move the organization towards that vision. What is this employee's
management role in the organization? - Correct answers✔top
An employee is involved directly with each of the individuals tasked with working on actionable
items designed to pursue goals that will move the organization towards its vision statement.
What is this employee's management role in the organization? - Correct answers✔front line
A meeting of the company's chief financial officer, chief information officer, and all three of the
executive vice presidents must occur early next week. Which group of managers will be present
at this meeting? - Correct answers✔top
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity? - Correct answers✔market
Which pair of attributes captures the focus of an adhocracy culture within the competing values
framework? - Correct answers✔Adjustable and entrepreneurial
Which set of attributes reflects a hierarchy culture within the Competing Values Framework? -
Correct answers✔Process-oriented and highly structured
A nonprofit organization wants to fill an executive director position and is interested in seeking a
candidate that is concerned about social welfare. Which criterion should the organization
prioritize in making this decision? - Correct answers✔Dedication to community service
