IAHSS Advanced Exam
2025/2026
Exam Prep Guide
(Actual Verified Questions and
Answers)
A+ Grade Guarantee
, IAHSS ADVANCED
IAHSS Advanced Exam 2025/2026 Exam Prep Questions and Answers
Study online at https://quizlet.com/_19cx3v
1. What is the primary role of a security officer in crime Reduce the opportunity for
prevention? a person to commit a crime
2. Crime prevention is the anticipation, recognition, and Initiating some action to re-
appraisal of a crime risk. It also involves what? move or reduce the risk
3. What must be done about life safety deficiencies Correct them immediately
found in the hazard surveillance tour?
4. What is the purpose of crime analysis? Identify problems and de-
velop strategies to reduce
problems
5. Which of the following is easier and more cost effi- building in security systems
cient for an institution? during building design
6. Healthcare facilities that provide _________ customer excellant
service motivate customers to tell others about these
organizations
7. Process improvement in customer service can be Surveys, Monitoring per-
measured how? formance, Bench marking,
Service standards
8. ________ can be an excellent way to measure customer Feedback
service and improve performance.
9. ________ is an element in improving customer service Identifying
customers-Attitude-Com-
munication-Training
10. Communication is ___________ 93 percent body language,
7 percent words
www.stuvia.com
2025/2026
Exam Prep Guide
(Actual Verified Questions and
Answers)
A+ Grade Guarantee
, IAHSS ADVANCED
IAHSS Advanced Exam 2025/2026 Exam Prep Questions and Answers
Study online at https://quizlet.com/_19cx3v
1. What is the primary role of a security officer in crime Reduce the opportunity for
prevention? a person to commit a crime
2. Crime prevention is the anticipation, recognition, and Initiating some action to re-
appraisal of a crime risk. It also involves what? move or reduce the risk
3. What must be done about life safety deficiencies Correct them immediately
found in the hazard surveillance tour?
4. What is the purpose of crime analysis? Identify problems and de-
velop strategies to reduce
problems
5. Which of the following is easier and more cost effi- building in security systems
cient for an institution? during building design
6. Healthcare facilities that provide _________ customer excellant
service motivate customers to tell others about these
organizations
7. Process improvement in customer service can be Surveys, Monitoring per-
measured how? formance, Bench marking,
Service standards
8. ________ can be an excellent way to measure customer Feedback
service and improve performance.
9. ________ is an element in improving customer service Identifying
customers-Attitude-Com-
munication-Training
10. Communication is ___________ 93 percent body language,
7 percent words
www.stuvia.com
