, TESTBANK FOR An Introduction to Human
Resource Management Sixth Edition Wilton
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Test Bank
This test bank is designed to be used in conjunction with An Introduction to Human Resource
Management, 6th edition.
Chapter 1: What is HRM?
1. The rise of HRM is associated with the growth of which of the following in the
employment relationship?
a. collectivism
b. Marxism
c. individualism
d. pluralism
Ans: C
2. The distinctive approach to people management known as HRM originated in which
country?
a. Germany
b. Sweden
c. Japan
d. the United States
Ans: D
3. A contemporary trend in HRM is a shift in responsibility for HR activities ______.
a. from HR specialists to senior management
b. from HR specialists to union representatives
c. from HR specialists to line managers
d. from senior managers to HR specialists
Ans: C
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
4. Stanton and Coovert (2004) suggest that the HR function can be divided into which three
broad, interlocking functional areas: ______.
a. administrative, financial, performance
b. recruitment, performance, development
c. recruitment, selection, performance
d. learning, reward, performance
Ans: A
5. Which of the following is not associated with work in the gig economy?
a. lower costs for the employer
b. more regular hours of employment
c. greater insecurity for workers
d. weak legal protection of worker rights
Ans: B
6. Employee ‘voice’ is associated with which group of HR activities?
a. employment relations
b. reward
c. performance
d. resourcing
Ans: A
7. Human Resource Management emerged as a distinctive approach to the management of
people in which decade?
a. 1980s
b. 1990s
c. 1970s
d. 1960s
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Ans: A
8. The development of a positive employer–employee relationship based on mutual trust is
associated with which of the following?
a. hard HRM
b. soft HRM
c. collectivism
d. personnel management
Ans: B
9. Which of the following is NOT one of the four groups of characteristics in Storey’s (2007)
HR model?
a. beliefs and assumptions
b. specific HR practices
c. critical role of managers
d. strategic qualities
Ans: B
10. Ethical concerns over managerial attempts to manage organisational culture in order to
shape employee behaviour, centre on the extent to which it seeks to create employees
which of the following?
a. willing slaves
b. robots
c. passive actors
d. unthinking individuals
Ans: A
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
11. Which of the following terms does Legge (1995) use to describe the relabelling of
personnel departments as HR departments with no fundamental change in their function
or activity?
a. money for old rope
b. same old, same old
c. old wine in new bottles
d. monkey see monkey do
Ans: C
12. Which of the following terms is used by Ulrich and Brockbank (2005) to describe the
dimension of the HR specialist’s role concerned with addressing the needs of the
workforce?
a. employee liaison
b. employee advocate
c. employee’s friend
d. employee supporter
Ans: B
13. Which of the following terms is the term used by the CIPD to describe an HR specialist
who can critically reflect on the contribution of HR activities to overall business success?
a. HR developer
b. interested actor
c. thinking performer
d. change manager
Ans: C
14. Which of the following are not terms used to describe more strategic approaches to HRM
that seek to contribute both to organisational and individual performance?
a. high-commitment HRM
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
b. high-performance HRM
c. high-maintenance HRM
d. best Practice HRM
Ans: C
15. According to the CIPD (2009), which of the following is not a typical characteristic of
front-line managers?
a. responsible for an employee or workgroup to a higher level of management
b. normally lower management
c. Employees who report to them do not themselves have any managerial or supervisory
responsibility.
d. often recruited from outside of the organisation
Ans: D
Chapter 2: HRM and the individual
1. The perspective on the employment relationship which views work organisations as made
up of competing interest groups is ______.
a. unitarist
b. Marxist
c. feminist
d. pluralist
Ans: D
2. The perspective on the employment relationship which views work organisations as akin
to ‘teams’ or ‘families’ where all members share common interests is ______.
a. unitarist
b. pluralist
c. feminist
d. Marxist
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Ans: A
3. Which of the following is used to describe an employment relationship in which each party
uses the other for short-term benefit?
a. relational
b. transient
c. transactional
d. fleeting
Ans: C
4. Which of the following was the term used by Frederick Taylor to describe how workers
deliberately underwork?
a. systematic soldiering
b. natural soldiering
c. social soldiering
d. dawdling
Ans: A
5. Scientific management is associated with which of the following?
a. upskilling
b. deskilling
c. reskilling
d. multi-skilling
Ans: B
6. Elton Mayo is associated with which programme of research is associated with Human
Relations theory?
a. Hawthorne experiments
b. Philadelphia experiments
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
c. Chicago experiments
d. Bournville experiments
Ans: A
7. Which of the following refers to the mode of control associated with allowing workers
greater discretion in their work?
a. sophisticated responsibility
b. responsible autonomy
c. direct control
d. individual control
Ans: B
8. Control via the demarcation of responsibility, the construction of internal labour markets
and career structures is referred to as ______.
a. technical control
b. hierarchical control
c. bureaucratic control
d. sectional control
Ans: C
9. Boxall and Purcell (2003) suggest that individual performance is a function of ______.
a. ability, motivation, opportunity
b. aptitude, motivation, organisation
c. ability, management, organisation
d. aptitude, management, opportunity
Ans: A
10. Motivational theories can be divided into which two groups?
a. process and context
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
b. process and content
c. progress and content
d. progress and context
Ans: B
11. Vroom is associated with which motivational theory?
a. agency theory
b. expectancy theory
c. content theory
d. hierarchy of needs
Ans: B
12. Which of the following is NOT associated with Fordism?
a. standardisation
b. flexibility
c. routinisation
d. mass production
Ans: B
13. Which of the following is NOT associated with post-Fordism?
a. batch production
b. task specialisation
c. high skill
d. customisation
Ans: B
14. Herzberg (1966) referred to those factors which are prerequisites for individual
motivation but which cannot act as motivators alone, as ______
a. hygiene factors
Resource Management Sixth Edition Wilton
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Test Bank
This test bank is designed to be used in conjunction with An Introduction to Human Resource
Management, 6th edition.
Chapter 1: What is HRM?
1. The rise of HRM is associated with the growth of which of the following in the
employment relationship?
a. collectivism
b. Marxism
c. individualism
d. pluralism
Ans: C
2. The distinctive approach to people management known as HRM originated in which
country?
a. Germany
b. Sweden
c. Japan
d. the United States
Ans: D
3. A contemporary trend in HRM is a shift in responsibility for HR activities ______.
a. from HR specialists to senior management
b. from HR specialists to union representatives
c. from HR specialists to line managers
d. from senior managers to HR specialists
Ans: C
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
4. Stanton and Coovert (2004) suggest that the HR function can be divided into which three
broad, interlocking functional areas: ______.
a. administrative, financial, performance
b. recruitment, performance, development
c. recruitment, selection, performance
d. learning, reward, performance
Ans: A
5. Which of the following is not associated with work in the gig economy?
a. lower costs for the employer
b. more regular hours of employment
c. greater insecurity for workers
d. weak legal protection of worker rights
Ans: B
6. Employee ‘voice’ is associated with which group of HR activities?
a. employment relations
b. reward
c. performance
d. resourcing
Ans: A
7. Human Resource Management emerged as a distinctive approach to the management of
people in which decade?
a. 1980s
b. 1990s
c. 1970s
d. 1960s
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Ans: A
8. The development of a positive employer–employee relationship based on mutual trust is
associated with which of the following?
a. hard HRM
b. soft HRM
c. collectivism
d. personnel management
Ans: B
9. Which of the following is NOT one of the four groups of characteristics in Storey’s (2007)
HR model?
a. beliefs and assumptions
b. specific HR practices
c. critical role of managers
d. strategic qualities
Ans: B
10. Ethical concerns over managerial attempts to manage organisational culture in order to
shape employee behaviour, centre on the extent to which it seeks to create employees
which of the following?
a. willing slaves
b. robots
c. passive actors
d. unthinking individuals
Ans: A
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
11. Which of the following terms does Legge (1995) use to describe the relabelling of
personnel departments as HR departments with no fundamental change in their function
or activity?
a. money for old rope
b. same old, same old
c. old wine in new bottles
d. monkey see monkey do
Ans: C
12. Which of the following terms is used by Ulrich and Brockbank (2005) to describe the
dimension of the HR specialist’s role concerned with addressing the needs of the
workforce?
a. employee liaison
b. employee advocate
c. employee’s friend
d. employee supporter
Ans: B
13. Which of the following terms is the term used by the CIPD to describe an HR specialist
who can critically reflect on the contribution of HR activities to overall business success?
a. HR developer
b. interested actor
c. thinking performer
d. change manager
Ans: C
14. Which of the following are not terms used to describe more strategic approaches to HRM
that seek to contribute both to organisational and individual performance?
a. high-commitment HRM
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
b. high-performance HRM
c. high-maintenance HRM
d. best Practice HRM
Ans: C
15. According to the CIPD (2009), which of the following is not a typical characteristic of
front-line managers?
a. responsible for an employee or workgroup to a higher level of management
b. normally lower management
c. Employees who report to them do not themselves have any managerial or supervisory
responsibility.
d. often recruited from outside of the organisation
Ans: D
Chapter 2: HRM and the individual
1. The perspective on the employment relationship which views work organisations as made
up of competing interest groups is ______.
a. unitarist
b. Marxist
c. feminist
d. pluralist
Ans: D
2. The perspective on the employment relationship which views work organisations as akin
to ‘teams’ or ‘families’ where all members share common interests is ______.
a. unitarist
b. pluralist
c. feminist
d. Marxist
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
Ans: A
3. Which of the following is used to describe an employment relationship in which each party
uses the other for short-term benefit?
a. relational
b. transient
c. transactional
d. fleeting
Ans: C
4. Which of the following was the term used by Frederick Taylor to describe how workers
deliberately underwork?
a. systematic soldiering
b. natural soldiering
c. social soldiering
d. dawdling
Ans: A
5. Scientific management is associated with which of the following?
a. upskilling
b. deskilling
c. reskilling
d. multi-skilling
Ans: B
6. Elton Mayo is associated with which programme of research is associated with Human
Relations theory?
a. Hawthorne experiments
b. Philadelphia experiments
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
c. Chicago experiments
d. Bournville experiments
Ans: A
7. Which of the following refers to the mode of control associated with allowing workers
greater discretion in their work?
a. sophisticated responsibility
b. responsible autonomy
c. direct control
d. individual control
Ans: B
8. Control via the demarcation of responsibility, the construction of internal labour markets
and career structures is referred to as ______.
a. technical control
b. hierarchical control
c. bureaucratic control
d. sectional control
Ans: C
9. Boxall and Purcell (2003) suggest that individual performance is a function of ______.
a. ability, motivation, opportunity
b. aptitude, motivation, organisation
c. ability, management, organisation
d. aptitude, management, opportunity
Ans: A
10. Motivational theories can be divided into which two groups?
a. process and context
, Wilton, An Introduction to Human Resource Management, 6e
SAGE Publishing, 2025
b. process and content
c. progress and content
d. progress and context
Ans: B
11. Vroom is associated with which motivational theory?
a. agency theory
b. expectancy theory
c. content theory
d. hierarchy of needs
Ans: B
12. Which of the following is NOT associated with Fordism?
a. standardisation
b. flexibility
c. routinisation
d. mass production
Ans: B
13. Which of the following is NOT associated with post-Fordism?
a. batch production
b. task specialisation
c. high skill
d. customisation
Ans: B
14. Herzberg (1966) referred to those factors which are prerequisites for individual
motivation but which cannot act as motivators alone, as ______
a. hygiene factors
