HCQM FINAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ TESTED AND APPROVED
NEW MODIFIED
Performance improvement data collection results that fall outside the
established _____________ often trigger further study or more
focused data collection on a performance measure? --CORRECT
ANSWER--benchmark
What is a system in which purchasers hold providers of healthcare
accountable for both the costs of healthcare and its quality? --
CORRECT ANSWER--value-based purchasing
Quality and performance monitoring are ________________
processes? --CORRECT ANSWER--data-driven
What is the standard of performance or best practice for a particular
process or outcome? --CORRECT ANSWER--benchmark
The Joint Commission requires healthcare organizations to appoint a
____________ group to oversee organization-wide PI activities? --
CORRECT ANSWER--Leadership
Page 1 of 16
,Root-cause analysis is the key technique used in which quality
improvement methodology? --CORRECT ANSWER--Lean
What tool provides an indication of an organizations performance in
relation to a specified process or outcome? --CORRECT ANSWER--
Performance measure
What hospital became the model for the development of hospitals in
the 1700-1800's? --CORRECT ANSWER--Pennsylvania Hospital
What term was used in the textbook to identify a variety of methods
PI teams can use to accomplish their goals? --CORRECT ANSWER--
QI toolbox techniques
When can a team redesign a process or product? --CORRECT
ANSWER--When there is room for improvement
Monitoring performance based on internal and external _________ is
the foundation of all PI activities? --CORRECT ANSWER--data
Page 2 of 16
, Which of the following is NOT a type of managed care? --CORRECT
ANSWER--TQM
What are the steps in which focused data is collected and analyzed,
changes are incorporated, new processes are implemented, and staff
are educated on new processes? --CORRECT ANSWER--Process
redesign
Where was the practice of reporting patient outcomes to the Hospital
Board of Trustees began? --CORRECT ANSWER--Massachusetts
General
Who volunteered to perform the first review of medical college
curriculum and education processes leading to more rigorous
academic standards for medical schools? --CORRECT ANSWER--
Henry Pritchett
When was the American Medical Association established? --
CORRECT ANSWER--1840
Page 3 of 16
ANSWERS GRADED A+ TESTED AND APPROVED
NEW MODIFIED
Performance improvement data collection results that fall outside the
established _____________ often trigger further study or more
focused data collection on a performance measure? --CORRECT
ANSWER--benchmark
What is a system in which purchasers hold providers of healthcare
accountable for both the costs of healthcare and its quality? --
CORRECT ANSWER--value-based purchasing
Quality and performance monitoring are ________________
processes? --CORRECT ANSWER--data-driven
What is the standard of performance or best practice for a particular
process or outcome? --CORRECT ANSWER--benchmark
The Joint Commission requires healthcare organizations to appoint a
____________ group to oversee organization-wide PI activities? --
CORRECT ANSWER--Leadership
Page 1 of 16
,Root-cause analysis is the key technique used in which quality
improvement methodology? --CORRECT ANSWER--Lean
What tool provides an indication of an organizations performance in
relation to a specified process or outcome? --CORRECT ANSWER--
Performance measure
What hospital became the model for the development of hospitals in
the 1700-1800's? --CORRECT ANSWER--Pennsylvania Hospital
What term was used in the textbook to identify a variety of methods
PI teams can use to accomplish their goals? --CORRECT ANSWER--
QI toolbox techniques
When can a team redesign a process or product? --CORRECT
ANSWER--When there is room for improvement
Monitoring performance based on internal and external _________ is
the foundation of all PI activities? --CORRECT ANSWER--data
Page 2 of 16
, Which of the following is NOT a type of managed care? --CORRECT
ANSWER--TQM
What are the steps in which focused data is collected and analyzed,
changes are incorporated, new processes are implemented, and staff
are educated on new processes? --CORRECT ANSWER--Process
redesign
Where was the practice of reporting patient outcomes to the Hospital
Board of Trustees began? --CORRECT ANSWER--Massachusetts
General
Who volunteered to perform the first review of medical college
curriculum and education processes leading to more rigorous
academic standards for medical schools? --CORRECT ANSWER--
Henry Pritchett
When was the American Medical Association established? --
CORRECT ANSWER--1840
Page 3 of 16
