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Chapter 1—Changing Nature of Human Resources Management
MULTIPLE CHOICE
1. Which of the following best defines human resources management?
a. the use and coordination of human skills to ensure the profitability and survival of the
organization
b. the design of the organization and its systems in order to achieve the goals of the organization
c. the supervision, monitoring, controlling, and disciplining of employees in order to achieve
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organizational goals
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d. the policies, practices, and systems that influence how employees behave, feel, and perform to
attain organizational goals
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CORRECT ANSWER: D PTS: 1 DIF: Moderate REF: 3
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OBJ: 01-1 TOP: Definitional
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2. Which of the following is human resources (HR) management primarily a function of?
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a. non-governmental organizations
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b. organizations with any number of employees
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c. for-profit organizations with more than 100 employees
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d. businesses holding federal contracts over $50 000
CORRECT ANSWER: B PTS: 1 DIF: Easy REF: 3
OBJ: 01-1 TOP: Conceptual
3. Which form of management provides a system of policies and practices designed to influence
employee behaviour and functioning to support the goals of the company?
a. personnel administration
b. human resources management
c. human capital management
d. strategic management
CORRECT ANSWER: B PTS: 1 DIF: Easy REF: 3
OBJ: 01-1 TOP: Definitional
4. How do global forces affect HR management?
a. affected primarily in the international outsourcing of jobs
b. affected in almost all of its functions
c. unaffected by global forces
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d. affected primarily when the organization expands into foreign markets
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CORRECT ANSWER: B PTS: 1 DIF: Moderate REF: 3
OBJ: 01-1 TOP: Conceptual
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5. Who is directly responsible for anticipating and responding to HR changes in the organization?
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a. specialists in HR strategic management
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b. HR development professionals
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c. HR management information systems professionals
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d. the CEO and board of directors of the organization
CORRECT ANSWER: A PTS: 1 DIF: Easy REF: 3
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OBJ: 01-1 TOP: Definitional
6. HR management is responsible for providing enough qualified individuals to fill the jobs in the
organization. Through which of the following means does it do so?
a. employment equity
b. staffing
c. performance management
d. strategic HR management
CORRECT ANSWER: B PTS: 1 DIF: Easy REF: 5
OBJ: 01-1 TOP: Definitional
7. Diversity and employment equity are both tied to a larger aspect of human resources management.
Which of the following are they functions of?
a. the position of the company as a forward-thinking employer
b. the values of unionized workplaces as opposed to non-unionized workplaces
c. HR management information systems
d. compliance with equal employment opportunity laws and regulations
CORRECT ANSWER: D PTS: 1 DIF: Easy REF: 5
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OBJ: 01-1 TOP: Definitional
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8. Which aspect of HR management focuses on ensuring that the organization can fill jobs with
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appropriately qualified individuals ?
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a. staffing
b. strategic planning and analysis
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c. development
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d. diversity assessment and training
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CORRECT ANSWER: A PTS: 1 DIF: Easy REF: 5
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OBJ: 01-1 TOP: Definitional
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9. Which of the following HR components identifies paths and activities for individual employees within
the organization?
a. staffing
b. career planning
c. HR development
d. performance management
CORRECT ANSWER: B PTS: 1 DIF: Easy REF: 5
OBJ: 01-1 TOP: Definitional
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A
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