OMGT 5373/OMGT 5373 QUALITY MANAGEMENT
MIDTERM AND FINAL EXAM REAL EXAM QUESTIONS
AND CORRECT DETAILED ANSWERS LATEST UPDATES
2025-2026 (VERIFIED ANSWERS) ALREADY GRADED A+
Which of these are traits of medieval guilds?
-Inspection committees which recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
training
answer-prevention
,With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
periodically measuring the calibration of instruments
ANSWER-appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
ensuring a design that can be manufactured
ANSWER-prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
recallls
ANSWER-external failure
,With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
scrap
ANSWER-internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
test and inspection
ANSWER-appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
returns
ANSWER-external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
, quality planning
ANSWER-prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
rework
ANSWER-internal failure
The concept of quality in products and services can trace its early roots back to
____________________
ANSWER-medieval Europe
The birth of the modern total quality movement in the United States came as a
direct response to the quality revolution in _____ following _________.
ANSWER-Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known as the Juran
Trilogy. Which of the following items are not in the Juran Trilogy?
ANSWER-Quality Management
MIDTERM AND FINAL EXAM REAL EXAM QUESTIONS
AND CORRECT DETAILED ANSWERS LATEST UPDATES
2025-2026 (VERIFIED ANSWERS) ALREADY GRADED A+
Which of these are traits of medieval guilds?
-Inspection committees which recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
training
answer-prevention
,With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
periodically measuring the calibration of instruments
ANSWER-appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
ensuring a design that can be manufactured
ANSWER-prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
recallls
ANSWER-external failure
,With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
scrap
ANSWER-internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
test and inspection
ANSWER-appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
returns
ANSWER-external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
, quality planning
ANSWER-prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and
External Failure), write the type of cost in the right column for the action or
characteristic listed in the left column.
rework
ANSWER-internal failure
The concept of quality in products and services can trace its early roots back to
____________________
ANSWER-medieval Europe
The birth of the modern total quality movement in the United States came as a
direct response to the quality revolution in _____ following _________.
ANSWER-Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known as the Juran
Trilogy. Which of the following items are not in the Juran Trilogy?
ANSWER-Quality Management
