SSB 201 - quiz 2 Questions and Answers Already Passed Latest Update

SSB 201 - quiz 2 Questions and Answers Already Passed Latest Update 1. .....refers to manners and behaviour considered acceptable in social and business situations a. Greetings b. Protocol c. Etiquette d. introduction - Answers c. Etiquette 2. Why there is no standard definition of social class exits that applies to all countries? a. Because people in different countries speak different languages b. Because people in different cultures have different living standards c. Because people in different cultures have their own way of identifying the classes d. Because people in different cultures likes differents things - Answers c. Because people in different cultures have their own way of identifying the classes 3. Which is NOT a goal when delivering negative news, in person or in written form? a. Help the receiver understand and accept the news b. Maintain trust and respect for the business or organzation and for the receiver c. Be clear and concise in order not to require additional clarification d. Get straight to the point and keep it short - Answers d. Get straight to the point and keep it short 4. What is defined as communication within and between business that involves people from more than one culture? a. Interpersonal business communication b. International business communication c. Multinational business communication d. Intercultural business communication - Answers d. Intercultural business communication 5. .....are ways of being that allow us to see, perceive, and reason through our own cultural awareness a. Cultures b. Mindsets c. Ethnocentrism d. Confidences - Answers b. Mindsets 6. In intrapersonal communication, with whom do we communicate? a. We communicate though the intranet b. We communicate with ourselves c. We communicate with others d. We communicate with the customers - Answers b. We communicate with ourselves 7. What is the socialization process you go through to adapt to your society? a. It is cultural interaction b. It is acculturaltion c. It is intercultural d. It is enculturation - Answers d. It is enculturation 8. According to Schutz, people who crave the spotlight of attention and are highly motivated to seek belonging are called ...... a. Oversocials b. Social person c. Personal individual d. Undersocials - Answers a. Oversocials 9. According to Schutz, people who may be less likely to seek interaction, may prefer smaller groups, and will generally not be found on center status are called..... a. Undersocials b. Social person c. Oversocials d. Personal individual - Answers a. Undersocials 10. What is the process by which the two cultures learn and adapt materials and adopt pratices from each other? a. It is interaction b. It is confusion c. It is diffusion d. It is copying - Answers c. It is diffusion 11. Schutz defines people who seek limited interaction as.... a. Underpersonals b. Personal individual c. Autocrats d. overpersonals - Answers a. Underpersonals 12. Schutz defines people who have a strong need to be liked and constantly seek attention from others as .... a. Overpersonals b. Autocrats c. Personal individual d. underpersonals - Answers a. Overpersonals 13. Schutz calls a man who strikes a healthy balance between being withdrawn and being the constant center of attention as ....