CCIM - FINAL - Articles
Brett, Behfar, and Kern (2006) Managing Multicultural Teams:
- What are some of the challenges outlined by the authors in the article related to
managing multicultural teams? - answer- Direct versus indirect communication
- Trouble with accents & fluency
- Differing attitudes toward hierarchy & authority
- Conflicting norms for decision making
Brett, Behfar, and Kern (2006) Managing Multicultural Teams:
- What are the four strategies recommended by the authors in dealing with the problems
that might arise in multicultural teams? - answer- Adaptation
- Structural Intervention
- Managerial Intervention
- Exit
Adaptation: - answerAcknowledging cultural gaps openly & working around them
Structural Intervention: - answerChanging the shape of the team
Managerial Intervention: - answerSetting norms early or bringing in a higher-level
manager
Exit: - answerRemoving a team member when other options have failed
Erin Meyer (2017) Being the Boss in Brussels, Boston, and Beijing:
Read this article and be able to answer questions and contrast leadership styles across
cultures: Consensual and egalitarian: Denmark, Netherlands, Norway, Sweden -
answer- Expect the decision making to take longer and to involve more meetings and
correspondence.
- Do your best to demonstrate patience and commitment throughout the process, even
when
diverging opinions lead to lengthy ongoing discussions.
- Don't expect the boss to jump in and decide for the group. The boss is a facilitator, not
the decider.
- Resist the temptation to push for a quick resolution. Take the time to ensure that the
decision you make is the best one possible, because it will be difficult to change later.
Brett, Behfar, and Kern (2006) Managing Multicultural Teams:
- What are some of the challenges outlined by the authors in the article related to
managing multicultural teams? - answer- Direct versus indirect communication
- Trouble with accents & fluency
- Differing attitudes toward hierarchy & authority
- Conflicting norms for decision making
Brett, Behfar, and Kern (2006) Managing Multicultural Teams:
- What are the four strategies recommended by the authors in dealing with the problems
that might arise in multicultural teams? - answer- Adaptation
- Structural Intervention
- Managerial Intervention
- Exit
Adaptation: - answerAcknowledging cultural gaps openly & working around them
Structural Intervention: - answerChanging the shape of the team
Managerial Intervention: - answerSetting norms early or bringing in a higher-level
manager
Exit: - answerRemoving a team member when other options have failed
Erin Meyer (2017) Being the Boss in Brussels, Boston, and Beijing:
Read this article and be able to answer questions and contrast leadership styles across
cultures: Consensual and egalitarian: Denmark, Netherlands, Norway, Sweden -
answer- Expect the decision making to take longer and to involve more meetings and
correspondence.
- Do your best to demonstrate patience and commitment throughout the process, even
when
diverging opinions lead to lengthy ongoing discussions.
- Don't expect the boss to jump in and decide for the group. The boss is a facilitator, not
the decider.
- Resist the temptation to push for a quick resolution. Take the time to ensure that the
decision you make is the best one possible, because it will be difficult to change later.
