SECOND QUARTER QUIZ C202 WGU
CH 5-8 CORRECT 100%
As restaurant manager, Laramie approaches current employees who have relevant
qualifications to fill existing and projected job openings at the steakhouse. This
process is called - ANSWERinternal recruiting
To help reduce turnover, Nicholas incorporated a realistic job preview into the
interview process; this means he - ANSWERinformed applicants about all aspects of
the job, including its desirable and undesirable facets
Asking candidates standardized, job-related questions and objectively evaluating
their responses is consistent with which type of interview? - ANSWERstructured
Hiring job candidates whose abilities, desires, and motivations align with the jobs'
demands, attributes, and rewards is called - ANSWERperson-job fit
Your friend is preparing for an interview and was told there would be situational and
behavioral questions. How could each be characterized? - ANSWERSituational
questions focus on future hypotheticals, and behavioral questions focus on past work
situations.
Madison was determined to hire only the most talented individuals who were strong
fits for the news reporter position. She decided to ask her most trusted and highest-
performing employees for their referrals as part of her recruitment efforts because -
ANSWERmanagers have found that the quality of employee-referred applicants is
quite high
If a team of customer service associates is not performing well, what is a logical first
step to remedy it? - ANSWERconduct a needs assessment
An inaccurate statement about training and development is that: - ANSWEROnline
learning tools grew in popularity in the early 2000s but are now steadily declining due
to federal regulations.
Training effectiveness can be evaluated in terms of: - ANSWERreaction, learning,
behavior, and results
Which factor is consistent with task acquaintance? - ANSWERthe supervisor's
familiarity with the employee and the responsibilities of the employee's position
A manager is completing an employee's annual performance review. All of the
following sources of performance information should be considered EXCEPT -
ANSWERan email from the employee's cousin about his role in raising money for a
new community center
CH 5-8 CORRECT 100%
As restaurant manager, Laramie approaches current employees who have relevant
qualifications to fill existing and projected job openings at the steakhouse. This
process is called - ANSWERinternal recruiting
To help reduce turnover, Nicholas incorporated a realistic job preview into the
interview process; this means he - ANSWERinformed applicants about all aspects of
the job, including its desirable and undesirable facets
Asking candidates standardized, job-related questions and objectively evaluating
their responses is consistent with which type of interview? - ANSWERstructured
Hiring job candidates whose abilities, desires, and motivations align with the jobs'
demands, attributes, and rewards is called - ANSWERperson-job fit
Your friend is preparing for an interview and was told there would be situational and
behavioral questions. How could each be characterized? - ANSWERSituational
questions focus on future hypotheticals, and behavioral questions focus on past work
situations.
Madison was determined to hire only the most talented individuals who were strong
fits for the news reporter position. She decided to ask her most trusted and highest-
performing employees for their referrals as part of her recruitment efforts because -
ANSWERmanagers have found that the quality of employee-referred applicants is
quite high
If a team of customer service associates is not performing well, what is a logical first
step to remedy it? - ANSWERconduct a needs assessment
An inaccurate statement about training and development is that: - ANSWEROnline
learning tools grew in popularity in the early 2000s but are now steadily declining due
to federal regulations.
Training effectiveness can be evaluated in terms of: - ANSWERreaction, learning,
behavior, and results
Which factor is consistent with task acquaintance? - ANSWERthe supervisor's
familiarity with the employee and the responsibilities of the employee's position
A manager is completing an employee's annual performance review. All of the
following sources of performance information should be considered EXCEPT -
ANSWERan email from the employee's cousin about his role in raising money for a
new community center
