Complete Uconnect Training Guide: Bluetooth,
CarPlay, Navigation, SiriusXM, and FCA
Premium Audio Systems
after an automatic uconnect update what might owners need to do - ✔✔re-pair bluetooth phones and
reset radio station presets
some customers report that their uconnect system doesn't always recognize apple carplay/ android auto
what might you suggest - ✔✔With the radio powered on, plug and unplug the cable to assist Uconnect
in recognizing the device.
how do you re-pair a phone to a uconnect system - ✔✔Delete devices from the phone and the Uconnect
system and start pairing process again
how do customer continue their connected services (SiriusXM guardian or Uconnect access) subscription
after the free trial expires - ✔✔log in to their account and select manage your subscription to continue
their connected services
if the Uconnect system doesn't recognize a customers voice command what could be the cause -
✔✔background noise interference
to what does the uconnect app provide access - ✔✔connected services
at driveUconnect.com owners of vehicles can enter their VIN to see if a Uconnect update is available for
download then what can they do - ✔✔Download the update along with installation instructions and
install it themselves
what is the most likely cause for a phone to stop connecting via bluetooth to a Uconnect system -
✔✔phone manufacturer or Uconnect issue a software update
, phone contacts that contain may mean the customers has difficulty using voice commands to place
calls - ✔✔Symbols such as & or thumbs up
how can customers ensure that their Uconnect system is compatible with apple carplay/ android auto -
✔✔Make sure they have a 4th-generation Uconnect System.
which popular navigation app is now supported by both android auto and apple carplay and can be used
with a compatible Uconnect system - ✔✔Waze
Which system supports up to 20 speakers? - ✔✔Harman Kardon Premium Sound
Which FCA Brand vehicles feature Alpine Audio Systems? - ✔✔Chrysler, Dodge, Jeep and Ram
The standard audio system on 2020 Jeep Gladiator Sport and Jeep Wrangler Sport features
. - ✔✔8 speakers
Uconnect Theater is featured on . - ✔✔Chrysler Pacifica and Pacifica
Hybrid
Identify the speaker designed to deliver high audio tones. - ✔✔Tweeter
Identify the feature that distinguishes FCA's base audio system from its premium audio systems. -
✔✔Powered by in-dash receiver
What does coaxial mean in speaker design? - ✔✔Two components in a speaker unit
Which is the recommended media source for an audio demonstration? - ✔✔Media player connected via
USB or auxiliary input
What action ensures optimum sound performance in an audio demonstration? - ✔✔Close all doors and
windows.
CarPlay, Navigation, SiriusXM, and FCA
Premium Audio Systems
after an automatic uconnect update what might owners need to do - ✔✔re-pair bluetooth phones and
reset radio station presets
some customers report that their uconnect system doesn't always recognize apple carplay/ android auto
what might you suggest - ✔✔With the radio powered on, plug and unplug the cable to assist Uconnect
in recognizing the device.
how do you re-pair a phone to a uconnect system - ✔✔Delete devices from the phone and the Uconnect
system and start pairing process again
how do customer continue their connected services (SiriusXM guardian or Uconnect access) subscription
after the free trial expires - ✔✔log in to their account and select manage your subscription to continue
their connected services
if the Uconnect system doesn't recognize a customers voice command what could be the cause -
✔✔background noise interference
to what does the uconnect app provide access - ✔✔connected services
at driveUconnect.com owners of vehicles can enter their VIN to see if a Uconnect update is available for
download then what can they do - ✔✔Download the update along with installation instructions and
install it themselves
what is the most likely cause for a phone to stop connecting via bluetooth to a Uconnect system -
✔✔phone manufacturer or Uconnect issue a software update
, phone contacts that contain may mean the customers has difficulty using voice commands to place
calls - ✔✔Symbols such as & or thumbs up
how can customers ensure that their Uconnect system is compatible with apple carplay/ android auto -
✔✔Make sure they have a 4th-generation Uconnect System.
which popular navigation app is now supported by both android auto and apple carplay and can be used
with a compatible Uconnect system - ✔✔Waze
Which system supports up to 20 speakers? - ✔✔Harman Kardon Premium Sound
Which FCA Brand vehicles feature Alpine Audio Systems? - ✔✔Chrysler, Dodge, Jeep and Ram
The standard audio system on 2020 Jeep Gladiator Sport and Jeep Wrangler Sport features
. - ✔✔8 speakers
Uconnect Theater is featured on . - ✔✔Chrysler Pacifica and Pacifica
Hybrid
Identify the speaker designed to deliver high audio tones. - ✔✔Tweeter
Identify the feature that distinguishes FCA's base audio system from its premium audio systems. -
✔✔Powered by in-dash receiver
What does coaxial mean in speaker design? - ✔✔Two components in a speaker unit
Which is the recommended media source for an audio demonstration? - ✔✔Media player connected via
USB or auxiliary input
What action ensures optimum sound performance in an audio demonstration? - ✔✔Close all doors and
windows.
