AAMA's Certified Medical Assistant
(CMA) Mock Exam Questions With
Certified Answers
/.Which of the following is the treatment for which blood glucose disorder
consists of diet control focusing on slow but steady weight gain, avoidance of
concentrated sugar sources, and frequent small balanced meals?
PKU
Gestational diabetes
IDDM
NIDDM
Hypoglycemia
/.Which risk management step is concerned with the severity of a loss?
Risk assessment
Risk identification
Risk avoidance
Risk transfer
Risk control
/.Obtaining data from a storage device such as a drive is called which of the
following?
Recovering
Retrieving
Executing
Repossessing
Compressing
/.Which of the following drugs should be included in a crash cart?
Zoloft
,Acetaminophen
Ibuprofen
Aspirin
Codeine
/.The medical assistant notices a patient who is blind attempting to locate the
exit. The assistant should do which of the following?
Take the patient by the arm and direct her to the exit
Ask, "May I be of assistance?"
Ask a waiting patient to assist the patient who is blind
Ignore her, she will manage
Yell out corrective directions as she proceeds to the exit
/.If an upset patient expresses frustration concerning a long wait, what should the
medical assistant say?
"I am sorry; excuse me while I check to see when you may expect to be seen."
"This is a very busy clinic; please be patient."
"We are very sorry; the doctor is way behind."
"Yeah, I know, it's a busy day."
We have several patients with more severe conditions than yours.
/.What does EPSDT stand for?
Emergency Provider Services, Diagnosis, and Treatment
Early and Periodic Screening, Diagnosis, and Treatment
Effective Prescreening, Diagnosis, and Treatment
Early Psychiatric Screening, Diagnosis, and Therapy
Early Physical, Social, and Dental Therapeutics
/.Which of the following punctuation marks follows the salutation in a business
letter?
,Semicolon
Colon
Comma
Apostrophe
Period
/.Patients are more likely to learn from you if you start with which one of the
following?
Provide brochures
Invite family members
Provide a video
Establish a rapport
Offer internet links
/.Which of the following processes data in two ways?
CU
ROM
PSU
ALU
CPU
/. Which one of the following statements applies to medical record entries?
Physicians must approve all entries
Must be handwritten by the physician
Each entry must be no more than 200 words in length
Must be typed or written in permanent ink
Entries may be made up to 90 days after the patient visit
/.Which of the following is a postage meter is used for?
Print postage
Distribute mail
Annotate mail
Postdate letters
Open mail
, /.Which of the following types of checks does a bank authenticate and guarantee?
Limited
Certified
Market fund
Cashier's
Counter
/. The blood collection tube containing EDTA is which of the following?
Yellow
Red
Blue
Green
Purple
/.Which of the following is considered a universal precaution?
Scrubs
Paper gowns
Hand washing
Gloves
Rubber shoes
/.What does the green section in the Choose MyPlate program refer to?
Vegetables
Protein
Dairy
Grains
Fruits
/.Determining the true balance of an account is a process known as which of the
following?
Banking
(CMA) Mock Exam Questions With
Certified Answers
/.Which of the following is the treatment for which blood glucose disorder
consists of diet control focusing on slow but steady weight gain, avoidance of
concentrated sugar sources, and frequent small balanced meals?
PKU
Gestational diabetes
IDDM
NIDDM
Hypoglycemia
/.Which risk management step is concerned with the severity of a loss?
Risk assessment
Risk identification
Risk avoidance
Risk transfer
Risk control
/.Obtaining data from a storage device such as a drive is called which of the
following?
Recovering
Retrieving
Executing
Repossessing
Compressing
/.Which of the following drugs should be included in a crash cart?
Zoloft
,Acetaminophen
Ibuprofen
Aspirin
Codeine
/.The medical assistant notices a patient who is blind attempting to locate the
exit. The assistant should do which of the following?
Take the patient by the arm and direct her to the exit
Ask, "May I be of assistance?"
Ask a waiting patient to assist the patient who is blind
Ignore her, she will manage
Yell out corrective directions as she proceeds to the exit
/.If an upset patient expresses frustration concerning a long wait, what should the
medical assistant say?
"I am sorry; excuse me while I check to see when you may expect to be seen."
"This is a very busy clinic; please be patient."
"We are very sorry; the doctor is way behind."
"Yeah, I know, it's a busy day."
We have several patients with more severe conditions than yours.
/.What does EPSDT stand for?
Emergency Provider Services, Diagnosis, and Treatment
Early and Periodic Screening, Diagnosis, and Treatment
Effective Prescreening, Diagnosis, and Treatment
Early Psychiatric Screening, Diagnosis, and Therapy
Early Physical, Social, and Dental Therapeutics
/.Which of the following punctuation marks follows the salutation in a business
letter?
,Semicolon
Colon
Comma
Apostrophe
Period
/.Patients are more likely to learn from you if you start with which one of the
following?
Provide brochures
Invite family members
Provide a video
Establish a rapport
Offer internet links
/.Which of the following processes data in two ways?
CU
ROM
PSU
ALU
CPU
/. Which one of the following statements applies to medical record entries?
Physicians must approve all entries
Must be handwritten by the physician
Each entry must be no more than 200 words in length
Must be typed or written in permanent ink
Entries may be made up to 90 days after the patient visit
/.Which of the following is a postage meter is used for?
Print postage
Distribute mail
Annotate mail
Postdate letters
Open mail
, /.Which of the following types of checks does a bank authenticate and guarantee?
Limited
Certified
Market fund
Cashier's
Counter
/. The blood collection tube containing EDTA is which of the following?
Yellow
Red
Blue
Green
Purple
/.Which of the following is considered a universal precaution?
Scrubs
Paper gowns
Hand washing
Gloves
Rubber shoes
/.What does the green section in the Choose MyPlate program refer to?
Vegetables
Protein
Dairy
Grains
Fruits
/.Determining the true balance of an account is a process known as which of the
following?
Banking
