,TESTBANK FOR Global Logistics and Supply Chain
Management, 5th Edition Mangan
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
, Global Logistics and Supply Chain Management, 5th Edition
John Mangan, Chandra Lalwani, Agustina Calatayud
Quiz File
CHAPTER 1 – Introducing LSCM
1. Cargo is:
a. Freight
b. freight plus mail
2. The downstream end of a supply chain is:
a. supplier end
b. customer end
3. In the ‘unionist perspective’:
a. logistics is a part of SCM
b. SCM is a part of logistics
4. In the ‘traditionalist’ perspective:
a. logistics is a part of SCM
b. SCM is a part of logistics
5. Concerning the difference between logistics and SCM, which of the following
perspectives is most popular:
a. Re-labelling
b. Traditionalist
c. Unionist
d. Intersectionist
6. A low value, high volume shipment has:
a. a high transport cost penalty
b. a low transport cost penalty
7. A supply chain is best understood as:
a. a linear chain
b. a multidimensional network
8. Effective transport deregulation typically aims to achieve (at least in theory):
a. cost reduction
b. service improvement
c. both
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
1
,9. Effective supply chain management usually focuses upon a philosophy that concentrates
on moving from:
a. transactions to translations
b. transactions to relationships
c. relationships to transactions
10. The term SCM came into use during the:
a. 1960s
b. 1980s
c. 2000s
d. 1940s
11. Which of the following statements is correct:
a. There is no difference between a value chain and a supply chain.
b. A value chain creates flows while a supply chain operationalises flows.
c. A value chain operationalises flows while a supply chain creates flows.
12. The consignee:
a. sends the consignment
b. receives the consignment
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
2
,CHAPTER 2 - Trade
1. Ethnocentricity involves:
a. adopting the perspective only of the home country where its headquarters are located
b. adopting the host country perspective
c. the company not adopting any particular country perspective(s)
2. In the context of global logistics the acronym ‘TNC’ stands for:
a. transnational corporation
b. transnational competence
3. Which type of company portrays more of a global identity:
a. a transnational corporation
b. a multinational company
4. Geocentricity involves:
a. adopting the perspective only of the home country where its headquarters are located
b. adopting the host country perspective
c. the company not adopting any one particular country perspective(s)
5. An FTZ is a:
a. Free-Transport Zone
b. Free-Trade Zone
6. In which direction were there more partially / fully loaded TEUs:
a. East Asia – North America
b. North America – East Asia
7. The LPI focuses upon:
a. Measuring logistics payments
b. Measuring logistics performance
8. Trade facilitation is concerned with:
a. Standardisation of trade procedures
b. Differentiation of trade procedures
9. Trade facilitation :
a. increases logistics costs
b. decreases logistics costs
10. In which direction were there less partially / fully loaded TEUs:
a. East Asia – Northern Europe
b. Northern Europe – East Asia
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
3
,11. Improved trade facilitation leads to:
a. Increased number of physical inspections of shipments
b. Decreased number of physical inspections of shipments
12. Which of the following statements is correct. The LPI:
a. includes data on infrastructure
b. excludes data on customs
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
4
,CHAPTER 3 – Manufacturing and Service Delivery
1. Craft production allows:
a. High output volume with low output variety
b. High output variety with low output volume
2. How many wastes were identified in the Toyota Production System (TPS)?
a. 3+1
b. 5+1
c. 7+1
d. 9+1
3. Increasingly production capabilities are regarded moreso as:
a. Order winners
b. Order qualifiers
4. Lean is moreso associated with:
a. Push
b. Pull
5. BPR is:
a. Basic process reengineering
b. Business process reengineering
c. Business production requirements
6. The TPS is the:
a. Toyota Production System
b. Total Processing Strategy
c. Total Production System
7. In a lean system there is greater emphasis on:
a. Make to order
b. Make to stock
8. TQM is:
a. Total Quality Management
b. Total Quantity Management
c. Total Quality Metric
9. In Pareto analysis which of the items are considered most important:
a. A items
b. B items
c. C items.
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
5
,10. The term servitisation is concerned with:
a. Providing only services
b. Providing only products
c. Providing products and services
11. The term ‘MaaS’ refers to:
a. Manufacturing as a Solution
b. Mobility as a Service
12. Lean production emerged:
a. Prior to the emergence of mass production
b. After the emergence of mass production
13. Mass production is associated with:
a. Low output variety with low output volume
b. High output variety with low output volume
c. Low output variety with high output volume
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
6
,CHAPTER 4 – Inventory Management and Materials Handling
1. In logistics the acronym RDC refers to a:
a. Rational Distribution Centre
b. Regional Distribution Centre
c. Regional Distribution Cluster
d. Rational Distribution Cluster
2. CPFR is:
a. Collaborative planning, forecasting and recycling
b. Collaborative purchasing and freight requirement
c. Collaborative planning, forecasting and replenishment
3. Very slow moving items of inventory are likely to be classified in an ABC inventory
classification system as:
a. ‘A’ items
b. ‘B’ items
c. ‘C’ items
4. In the economic order quantity (EOQ) model the following two sets of costs are
considered:
a. Inventory holding costs and order processing costs
b. Inventory holding costs and costs associated with inventory in transit
c. Order processing costs and sourcing costs
5. Inventory turnover is the ratio of:
a. value of average inventory held throughout the year divided by cost of all goods sold in
a year
b. cost of all goods sold in a year divided by value of average inventory held throughout
the year
c. value of average inventory held throughout the year divided by value of all goods sold
in a year
6. In an MRP system the BOM:
a. Sets out the list of materials and quantities required for each product
b. Sets out the quantity and timing of the final products to be made
7. Dedicated warehouses to service internet shopping are known as:
a. Bright stores
b. Dark stores
c. Restores
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
7
, 8. Cross docking is:
a. A process that bypasses storage
b. A process that reduces materials handling
c. A process that improves product quality
9. In logistics the acronym NDC refers to a:
a. National Distribution Cluster
b. National Direct Centre
c. National Distribution Centre
10. In drop shipping products are shipped directly to:
a. The supplier
b. The manufacturer
c. The customer
d. The warehouse
11. In the Kraljik matrix suppliers of which of the following items are deemed most important:
a. Leverage items
b. Non-critical items
c. Strategic items
d. Bottleneck items
12. In logistics the acronym MHE refers to:
a. Materials Holding Equivalent
b. Materials Handling Enterprise
c. Materials Handling Equipment
d. Maximum Holding Equivalent
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
8
Management, 5th Edition Mangan
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
, Global Logistics and Supply Chain Management, 5th Edition
John Mangan, Chandra Lalwani, Agustina Calatayud
Quiz File
CHAPTER 1 – Introducing LSCM
1. Cargo is:
a. Freight
b. freight plus mail
2. The downstream end of a supply chain is:
a. supplier end
b. customer end
3. In the ‘unionist perspective’:
a. logistics is a part of SCM
b. SCM is a part of logistics
4. In the ‘traditionalist’ perspective:
a. logistics is a part of SCM
b. SCM is a part of logistics
5. Concerning the difference between logistics and SCM, which of the following
perspectives is most popular:
a. Re-labelling
b. Traditionalist
c. Unionist
d. Intersectionist
6. A low value, high volume shipment has:
a. a high transport cost penalty
b. a low transport cost penalty
7. A supply chain is best understood as:
a. a linear chain
b. a multidimensional network
8. Effective transport deregulation typically aims to achieve (at least in theory):
a. cost reduction
b. service improvement
c. both
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
1
,9. Effective supply chain management usually focuses upon a philosophy that concentrates
on moving from:
a. transactions to translations
b. transactions to relationships
c. relationships to transactions
10. The term SCM came into use during the:
a. 1960s
b. 1980s
c. 2000s
d. 1940s
11. Which of the following statements is correct:
a. There is no difference between a value chain and a supply chain.
b. A value chain creates flows while a supply chain operationalises flows.
c. A value chain operationalises flows while a supply chain creates flows.
12. The consignee:
a. sends the consignment
b. receives the consignment
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
2
,CHAPTER 2 - Trade
1. Ethnocentricity involves:
a. adopting the perspective only of the home country where its headquarters are located
b. adopting the host country perspective
c. the company not adopting any particular country perspective(s)
2. In the context of global logistics the acronym ‘TNC’ stands for:
a. transnational corporation
b. transnational competence
3. Which type of company portrays more of a global identity:
a. a transnational corporation
b. a multinational company
4. Geocentricity involves:
a. adopting the perspective only of the home country where its headquarters are located
b. adopting the host country perspective
c. the company not adopting any one particular country perspective(s)
5. An FTZ is a:
a. Free-Transport Zone
b. Free-Trade Zone
6. In which direction were there more partially / fully loaded TEUs:
a. East Asia – North America
b. North America – East Asia
7. The LPI focuses upon:
a. Measuring logistics payments
b. Measuring logistics performance
8. Trade facilitation is concerned with:
a. Standardisation of trade procedures
b. Differentiation of trade procedures
9. Trade facilitation :
a. increases logistics costs
b. decreases logistics costs
10. In which direction were there less partially / fully loaded TEUs:
a. East Asia – Northern Europe
b. Northern Europe – East Asia
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
3
,11. Improved trade facilitation leads to:
a. Increased number of physical inspections of shipments
b. Decreased number of physical inspections of shipments
12. Which of the following statements is correct. The LPI:
a. includes data on infrastructure
b. excludes data on customs
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
4
,CHAPTER 3 – Manufacturing and Service Delivery
1. Craft production allows:
a. High output volume with low output variety
b. High output variety with low output volume
2. How many wastes were identified in the Toyota Production System (TPS)?
a. 3+1
b. 5+1
c. 7+1
d. 9+1
3. Increasingly production capabilities are regarded moreso as:
a. Order winners
b. Order qualifiers
4. Lean is moreso associated with:
a. Push
b. Pull
5. BPR is:
a. Basic process reengineering
b. Business process reengineering
c. Business production requirements
6. The TPS is the:
a. Toyota Production System
b. Total Processing Strategy
c. Total Production System
7. In a lean system there is greater emphasis on:
a. Make to order
b. Make to stock
8. TQM is:
a. Total Quality Management
b. Total Quantity Management
c. Total Quality Metric
9. In Pareto analysis which of the items are considered most important:
a. A items
b. B items
c. C items.
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
5
,10. The term servitisation is concerned with:
a. Providing only services
b. Providing only products
c. Providing products and services
11. The term ‘MaaS’ refers to:
a. Manufacturing as a Solution
b. Mobility as a Service
12. Lean production emerged:
a. Prior to the emergence of mass production
b. After the emergence of mass production
13. Mass production is associated with:
a. Low output variety with low output volume
b. High output variety with low output volume
c. Low output variety with high output volume
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
6
,CHAPTER 4 – Inventory Management and Materials Handling
1. In logistics the acronym RDC refers to a:
a. Rational Distribution Centre
b. Regional Distribution Centre
c. Regional Distribution Cluster
d. Rational Distribution Cluster
2. CPFR is:
a. Collaborative planning, forecasting and recycling
b. Collaborative purchasing and freight requirement
c. Collaborative planning, forecasting and replenishment
3. Very slow moving items of inventory are likely to be classified in an ABC inventory
classification system as:
a. ‘A’ items
b. ‘B’ items
c. ‘C’ items
4. In the economic order quantity (EOQ) model the following two sets of costs are
considered:
a. Inventory holding costs and order processing costs
b. Inventory holding costs and costs associated with inventory in transit
c. Order processing costs and sourcing costs
5. Inventory turnover is the ratio of:
a. value of average inventory held throughout the year divided by cost of all goods sold in
a year
b. cost of all goods sold in a year divided by value of average inventory held throughout
the year
c. value of average inventory held throughout the year divided by value of all goods sold
in a year
6. In an MRP system the BOM:
a. Sets out the list of materials and quantities required for each product
b. Sets out the quantity and timing of the final products to be made
7. Dedicated warehouses to service internet shopping are known as:
a. Bright stores
b. Dark stores
c. Restores
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
7
, 8. Cross docking is:
a. A process that bypasses storage
b. A process that reduces materials handling
c. A process that improves product quality
9. In logistics the acronym NDC refers to a:
a. National Distribution Cluster
b. National Direct Centre
c. National Distribution Centre
10. In drop shipping products are shipped directly to:
a. The supplier
b. The manufacturer
c. The customer
d. The warehouse
11. In the Kraljik matrix suppliers of which of the following items are deemed most important:
a. Leverage items
b. Non-critical items
c. Strategic items
d. Bottleneck items
12. In logistics the acronym MHE refers to:
a. Materials Holding Equivalent
b. Materials Handling Enterprise
c. Materials Handling Equipment
d. Maximum Holding Equivalent
Copyright © 2025 John Wiley & Sons, Ltd - Additional resources to accompany Global Logistics and Supply Chain Management 5e by John
Mangan, Chandra Lalwani, and Agustina Calatayud at www.wiley.com/go/mangan/globallogistics5e
8
