Innovation fifth edition by Patrick Dawson
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, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
Test bank
Chapter 1: Setting the scene: The changing landscape of
business organizations
Multiple choice questions
For each of the following questions read each question carefully then choose the answer you
believe is most correct.
1. Processes of change, creativity and innovation are central to organizations operating in
increasingly unpredictable environments that require organizations’ to evaluate their
competitive performance on a continuing basis. This turbulence heightens the need for
companies to evaluate their:
a. marketing materials
b. branding
c. competitive performance
d. all of these
Ans: C
2. What concept draws on an understanding of the past and assessment of the present in
developing new strategic directions for the future?
a. Centrality
b. Foresight
c. Strategizing
d. Hindsight
Ans: B
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
3. While ‘change for change’s sake’ is often a recipe for disaster, one famous historic
quotation draws attention to the problem of inaction. In referring to inaction, the writer
states ‘Things alter for the worse spontaneously, if they be not altered for the better
designedly.’ The quotation is attributed to:
a. Francis Drake
b. Oliver Cromwell
c. Francis Bacon
d. Elizabeth I
Ans: C
4. Numerous definitions have been proposed for creativity and the creative process.
Creativity is seen to combine cognitive and unconscious elements as well as being
associated with thinking ‘outside of the box’. This view of is attributed to:
a. Edward De Bono
b. Henry Mintzberg
c. David Bohm
d. John Thompson
Ans: A
5. The contextual processes of innovation require people (the creators of ideas) to draw on
which of these resources?
a. knowledge
b. understanding
c. technologies
d. all of the above
Ans: D
6. A key aim of change management is to manage processes in a way that ensures the
likelihood of:
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
a. resisting an initiative imposed by others
b. defining the unknowable
c. gaining new perspectives
d. attaining a preferred future
Ans: D
7. For Belussi (2012), creativity is the first step in the generation of ideas that is part of a
longer journey towards:
a. managerial responsibility
b. entrepreneurship
c. future orientation
d. innovation
Ans: D
8. Innovation theory is a complex concept, and a common characterization of innovation is:
a. the translation of new ideas into commercial products, processes and services
b. that it only refers to the implementation of new technology
c. something only creative people do
d. all about generating new ideas and rather than new products
Ans: A
9. Although ‘gig’ work provides freedom from the ties of full-time employment, it also lacks
the support and benefits associated with:
a. part-time work
b. temporary work
c. employment contracts
d. self-employment
Ans: C
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
10. Bessant and Tidd draw on which inventor in emphasizing how innovation is not just
about generating new ideas but also the ‘process of growing them into practical use’?
a. Dyson
b. Edison
c. Tesla
d. Morse
Ans: B
Chapter 2: The process of change, creativity and
innovation
Multiple choice questions
For each of the following questions read each question carefully then choose the answer you
believe is most correct.
1. Change, creativity and innovation integrates a range of theories and disciplines. Which of
the following is NOT a closely associated discipline?
a. Sociology
b. Psychology
c. Economics
d. Marketing
Ans: D
2. Integral to the concept of change are notions of uncertainty. Uncertainty in this context
refers to the:
a. developmental future
b. incomprehensible future
c. unknowable future
d. compromised future
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
Ans: C
3. The notion of change and continuity is summed up in the phrase, ‘Nothing endures but
change’ which is attributed to:
a. Heraclites
b. Socrates
c. Plato
d. Aristotle
Ans: A
4. Change that arises through proactive strategies that seek to fine tune organizational
operations is referred to as:
a. temporal change
b. incremental change
c. delayering change
d. episodic change
Ans: B
5. Triggers for change arising within the organization are various. Key triggers of changes
comprise of:
a. wider external environment, competitor context, organizational initiatives
b. wider external environment, local business context, organizational initiatives
c. wider external environment, local business context, market-led initiatives
d. internal organizational environment, local business context, organizational initiatives
Ans: B
6. Advocates of stage models of change and creativity consider change to:
a. only apply to large organizations
b. represent non-linear sequence of events
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
c. be closely associated with processual accounts of change
d. represent an episode in the life of an organization
Ans: D
7. The punctuated equilibrium model (Romanelli and Tushman, 1994) draws on the notion of
incremental change to argue that over time, change initiatives:
a. create inertia
b. stimulate creativity and innovation
c. support environmental alignment
d. improve organizational performance
Ans: A
8. There are a number of commonly held myths about creativity. Which of the following is
NOT a commonly held myth about creativity?
a. The smarter you are, the more creative you are
b. Creative people are high rollers
c. Creativity exists in the sciences
d. Creativity derives only from eccentric personalities
Ans: C
9. Arguably, the most prominent definition of creativity comes from Weick, who states that
creativity is:
a. encouraging creative individuals to be creative
b. putting old things in new combinations and new things in old combinations
c. putting technology at the heart of creativity
d. encouraging creative organizations to develop ideas
Ans: B
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
10. Innovation is a complex subject matter. There are numerous forms and levels of
innovation. Which of the following is NOT a recognized form on innovation?
a. social innovation
b. incremental innovation
c. disruptive innovation
d. layered innovation
Ans: D
Chapter 3: A brief history of management thought in the
development of concepts, theories and business practice
Multiple choice questions
For each of the following questions read each question carefully then choose the answer you
believe is most correct.
1. The Industrial Revolution saw the growth in international trade and the emergence of
contemporary business organizations The Industrial Revolution is accepted to fall within
the following dates:
a. 1930–1970
b. 1940–1980
c. 1850–1940
d. 1730–1850
Ans: D
2. Many scholars make a distinction between early management thought associated with
scientific management. The principles of scientific management provided a blueprint on
how best to organize work efficiently. Who was the author of scientific management
concept?
a. Bessant
, Dawson et al., Managing Change, Creativity and Innovation, 5e
SAGE Publishing, 2024
b. Taylor
c. Witzel
d. Johnson
Ans: B
3. A strong economy is important to industrial economies. What product was considered
indicate of a healthy manufacturing sector in industrial economies of the twentieth
century?
a. aeroplanes
b. automobiles
c. arms manufacturing
d. ship building
Ans: B
4. Mass production supported the development of the industrial organization and was key to:
a. standardized affordable products
b. worker alienation
c. producing bespoke products
d. employee motivation
Ans: A
5. After the Second World War, with the advent of relatively full employment, people were
able to switch jobs more easily. The result was:
a. reduced worker mobility
b. increased employer mobility
c. increased worker mobility
d. decreased employer mobility
Ans: C