John P. Kotter
“The rate of change is not going to slow
Down anytime soon. If anything, competition
In most industries will probably speed up
Even more in the next few decades.”
, Leading the Change Process
Generate solution
Apply Science of options and
Learning & Human metrics
Performance
Conduct
effectiveness &
Translate job cost analysis
requirements into
competencies
(K, S, A, T) Performance
Consultants
Make
recommend-
ations