All of these.
Use the Summary of Ben-
efits and cover all the ben-
1. Which of the following should you discuss with your
customer to help them understand their prescription
drug coverage?
Drug list or formulary.
Preferred and standard pharmacies.
Co-pays and phases of coverage.
All of these.
2. Which of the following is applicable when discussing
the benefits of any of our plans?
Use either the Summary of Benefits of the plan or one efits of the plan.
that is similar to the plan being discussed.
Use the Summary of Benefits and cover all the benefits
the customer is interested in.
Use the Summary of Benefits and cover all the benefits
of the plan.
Discussing the Summary of Benefits during the enroll-
ment is not a requirement.
3. When verifying if a doctor is in the Cigna Healthcare You only
network which of the following is correct? need to
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, Cigna 2025 Selling with Integrity Test Preparation
confirm that the doctor is in the network. No need to You can verify doctors and
verify specialists or any other providers. other providers using the
Any doctor in the Cigna network is also in the Cigna Provider Lookup Tool, you
Medicare network and you do not need to verify if such may also download the
doctors are in the Medicare plan network. weekly provider spread-
You should verify doctors and other providers by using sheets.
Web MD and similar websites to verify that a doctor is in
the network.
You can verify doctors and other providers using the
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