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While meeting with a family to arrange the funeral of a member of the Episcopal
Church in your town, the daughter of the deceased tells the funeral director she
wants to deliver the eulogy during her mother's funeral service at church. You
have a good relationship with both the family, the church, and its current Rector
who you know to be a very traditional person. How can you advise the daughter
regarding the Episcopal Church's views on family giving eulogies?
A. Tell her that eulogies are permitted, and offer to notify the Priest of the request.
B. Avoid the question, but refer the family to the Church.
C. Tell her that eulogies are not permitted, but suggest she speak with the
Rector while planning the mass about her concern.
D. Disparage the entire religion and tell the daughter that she is paying for a
funeral, so she will get what she wants. - ANSWER✔✔ C. Tell her that
eulogies are not permitted, but suggest she speak with the Rector while planning
the mass about her concern.
In areas with strict pollution control regulations, cremation is not allowed at night
because:
A. the danger of a night fire.
B. it offends the sensibility of certain ethic groups.
C. all of these are correct.
D. smoke cannot be detected against a night sky, - ANSWER✔✔ D. smoke
cannot be detected against a night sky,
T or F: All cemeteries must be incorporated? - ANSWER✔✔ False
A space of sufficient size in a building or land area used or intended to be used for
the entombment of human remains:
A. altar
B. grave
C. tomb
D. crypt - ANSWER✔✔ D. crypt
Particulate matter commingled with the gases escaping from the stack of the
crematory is referred to as:
,A. smoke only
B. fly ash only
C. both smoke and fly ash
D. neither smoke nor fly ash - ANSWER✔✔ C. both smoke and fly ash
is/are recommended to assist in loading casketed or
containerized human remains into the cremation unit.
A. A 2 1/2 inch diameter cardboard roller
B. A steel rod of no less than 1/2 inch
C. Six 1" steel ball-bearings
D. One handful of BB's - ANSWER✔✔ A. A 2 1/2 inch diameter cardboard roller
Cremation containers or caskets are made up of % combustible
solids, % moisture, and % non- combustible solids and
are classified as Type waste.
A. 10; 85; 5; 0.
B. 5; 10; 85; 0.
C. 85; 10; 0; 5.
D. 85; 10; 5; 0. - ANSWER✔✔ D. 85; 10; 5; 0.
The amount of waste incinerated, usually expressed in pounds per hour, with the
characteristics or type of waste stipulated:
A. rate per hour
B. burn rate
C. efficiency rate
D. capacity - ANSWER✔✔ D. capacity
The obtaining and maintaining of adequate work space and funeral equipment
A personnel management
B. finance management
C. office management
D. facilities management - ANSWER✔✔ D. facilities management
Commonly, the largest annual expense for a funeral home is
A. rent
B. automobiles
C. caskets
D. salaries - ANSWER✔✔ D. salaries
, Developing activities and an organizational climate conducive to maximum
efficiency and worker satisfaction:
A. Plant management
B. Human resource management
C. Financial management
D. none of these - ANSWER✔✔ B. Human resource management
An exterior casket finish created when the base metal is coated by another metal
via an electrolytic process is
A. crinkled
B. matte
C. brushed
D. plated - ANSWER✔✔ D. plated
The distinct process consisting of planning, organizing, actuating, and controlling
performance to accomplish established objectives is
A. accounting
B. advertising
C. public relations
D. management - ANSWER✔✔ D. management
Most infant caskets increase in length in increments of
A. 3 inches
B. 2 inches
C. 6 inches
D. 5 inches - ANSWER✔✔ C. 6 inches
Adult wood caskets normally increase in length in
A. 2 inch increments
B. 3 inch increments
C. 4 inch increments
D. 1 inch increments - ANSWER✔✔ B. 3 inch increments
An example of a padding material used in casket construction is
A. shredded paper
B. masselin
C. twill weave
D. satin - ANSWER✔✔ A. shredded paper