OM 300 Exam 1 Chilcutt Exam Questions and Answers
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A.marketing
B. finance/accounting
C. research and development
D. production/operations - -C. Research and Development
-Which of the following activities at a commercial bank is NOT an operations activity?
A. auditing
B. maintenance
C. check clearing
D. security - -A. Auditing
-A global network of organizations and activities that supply a firm with goods and
services is referred to as
A. a supply chain.
B. production.
C. business functions.
D. operations management. - -A. A supply chain
-Competition in the 21st century is no longer between companies; it is between
A. supply chains
B.individuals.
C. technologies.
D. countries. - -A. Supply chains
-In general, the supply chain starts with
, A. a distributor.
B. the provider of basic raw materials.
C. research and development.
D. final customers at the retail store. - -B. the provider of basic raw materials
-A large percentage of the revenue of most firms is spent on which function?
A. finance
B. operations
C. research and development
D. marketing - -B. operations
-Productivity increases when
A. inputs and outputs increase proportionately.
B. outputs decrease while inputs remain the same.
C. inputs decrease while outputs remain the same.
D. inputs increase while outputs remain the same. - -C. inputs decrease while outputs
remain the same
-The economic activities that typically produce an intangible product are referred to as
A. services.
B. products.
C. goods.
D. phantoms. - -A. Services
-Which of the following is NOT one of the three strategic approaches to competitive
advantage?
A. innovation
B. cost leadership
C. response
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A.marketing
B. finance/accounting
C. research and development
D. production/operations - -C. Research and Development
-Which of the following activities at a commercial bank is NOT an operations activity?
A. auditing
B. maintenance
C. check clearing
D. security - -A. Auditing
-A global network of organizations and activities that supply a firm with goods and
services is referred to as
A. a supply chain.
B. production.
C. business functions.
D. operations management. - -A. A supply chain
-Competition in the 21st century is no longer between companies; it is between
A. supply chains
B.individuals.
C. technologies.
D. countries. - -A. Supply chains
-In general, the supply chain starts with
, A. a distributor.
B. the provider of basic raw materials.
C. research and development.
D. final customers at the retail store. - -B. the provider of basic raw materials
-A large percentage of the revenue of most firms is spent on which function?
A. finance
B. operations
C. research and development
D. marketing - -B. operations
-Productivity increases when
A. inputs and outputs increase proportionately.
B. outputs decrease while inputs remain the same.
C. inputs decrease while outputs remain the same.
D. inputs increase while outputs remain the same. - -C. inputs decrease while outputs
remain the same
-The economic activities that typically produce an intangible product are referred to as
A. services.
B. products.
C. goods.
D. phantoms. - -A. Services
-Which of the following is NOT one of the three strategic approaches to competitive
advantage?
A. innovation
B. cost leadership
C. response
