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OM 300 final exam / exam 4 ; Jennifer Nunnelley ; UA

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OM 300 final exam / exam 4 ; Jennifer Nunnelley ; UA
What are the main focuses of labor planning? - --Employment stability policies
-work schedules
-work rules/job classification

-what are the benefits of labor specilization? - --development of dexterity
-less loss of time
-development of specialized tools

-Job expansion - --adding more variety to jobs/reduce boredom through:
-job enlargement: rotating jobs
-job enrichment: employee empowerment

-Physiological components of job design: - --HR strategy
-hawthorne studies
-core job characteristics

-self directed teams in job design: - -group of empowered individuals working together to
reach common goal

-motivation and incentive systems in job design: - -rolex and hard rock cafe

-Ergonomics - -the study of interface b/w man and machine
-operator input to machines
-feedback to operators
-work environment

-Methods analysis - -focuses on how task is performed
-used to analyze: movement of material, activities, body movement

-Kanban - -visual device used to reduce inventory and foster JIT

-andon - -visual device, signals at machine that notify support personnel

-labor standards - -help a firm determine:
-labor content, staffing needs, cost/time estimates, crew size and work balance, expected
production, basis of wage-incentive plans, efficiency of employees

-objective of supply chain management: - -coordinate activities within supply chain to
maximize it's competitive advantage and benefits to customer

-who is involved in supply chain? - --suppliers
-manufacturers
-distributors

, -wholesalers
-retailers
-final customer

-sourcing strategy: many suppliers - --used for buying products
-purchase decision based on price
-supplier are responsible for tech, expertise, cost, quality, delivery

-sourcing strategy: few suppliers - --buyers form long term relationships with fewer
suppliers
-suppliers more willing to participate in JIT programs
-cost of changing supplier is high

-sourcing strategy: vertical integration - --ability to produce goods or services previously
purchased
-forward: toward customer
-backward: toward supplier

-sourcing strategy: joint venture - --formal collaboration
-enhance skills, secure supply, reduce costs

-sourcing strategy: keiretsu networks - -- a middle ground b.w few suppliers and vertical
integration
-company coalition

-sourcing strategy: virtual companies - --rely on variety of suppliers to provide services on
demand
-lean performance
-low capital investment
-flexibility, and speed

-supply chain risk - --more reliance on supply chains means more risk
-risk compounded by globalization and logistical complexity

-mitigating supply chain risk - --research and assess possible risks
-innovative planning
-reduce potential disruptions
-prepare responses for negative events
-flexible, secure supply chains
-diversify supplier base

-inventory management at amazon - --known for competitiveness and secrecy
-pay 30% more than normal
-150,000 items on amazon
-bar code heaven

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