OM 300 - Exam 3 Northam University of
Alabama |Questions and Answers
Chapter 10 - -N/a
-The objective of HR strategy is - -to manage personnel and design jobs so people are
effectively and efficiently utilized
-HR strategy ensures that people have: - -a reasonable quality of work life in an
atmosphere of mutual commitment and trust
-What are the 3 labor planning policies? - -1.Employment Stability
2.Work Schedules
3.Work Rules
-Employment stability consists of what 2 strategies? - -1. Follow demand exactly
2. Hold employment constant
-Following demand exactly does what? - -keeps direct labor costs tied to production
-Within following exact demand, although direct labor costs are tied to production, what
other costs are incurred? - -hiring and termination, unemployment insurance, and
premium wages
-Holding employment constant maintains what?
What does it minimize? - -HEC maintains trained workforce and minimizes hiring, layoff,
and unemployment costs
-One of the cons of HEC is that employees may be: - -underutilized during slack periods or
overworked during busy periods
-Within following demand exactly, labor is treated as a _______ cost. Where as holding
employment constant treats labor as a _____ cost. - -variable
fixed
-What are the different types of work schedules? - -1. Standard work schedule - 5 eight
hour days (typically 8-5)
2. Flextime - allows employees, within reason, to determine their own schedule
3. Flexible Workweek (aka compressed ww) - Fewer days, longer hours
4. Part time status - fewer, possibly irregular, hours
-What are the standard work rules? - -1. Specify who can do what
2. Specify when they can do it
3. Specify under what conditions they can do it
, 4. Often result of union contracts
5. Restricts flexibility in assignments and consequently efficiency of production
-What does job design do? - -specifies the tasks that constitute a job for an individual or a
group
-What are the 5 categories of job design? - -1.Job specialization
2.Job expansion
3.Psychological components
4.Self-directed teams
5.Motivation and incentive systems
-Job specialization is:
What are the factors of JS? - -The division of labor into unique tasks
1.Development of dexterity
2.Less loss of time
3.Specialized tools
4.Paying exact wage for skills required
-Job expansion is: - -adding tasks requiring similar skill to existing job; intended to reduce
boredom associated with labor specialization
-Job expansion consists of: - --Job enlargement: adding more tasks to existing jobs
-Job rotation: employees move from one specialized job to another
-Job enrichment: adds planning and control to job
-Employee empowerment:
-The psychological component of job design focuses on - -how to design jobs that meet
some minimum psychological requirements
-The self-directed teams component of job design is: - -a group of empowered individuals
working together to reach a common goal; can be long-term or short-term
-The motivation and incentives component of job design consists of: - -•Bonuses - cash or
stock options
•Profit-sharing - profits for distribution to employees
•Gain sharing - rewards for improvements
•Incentive systems - typically based on production rates
•Knowledge-based systems - reward for knowledge or skills
-What is ergonomics? - -the study of the human interface with the environment and
machines; often called human factors
-Issues that must be handled in the work environment - -Feedback to operator,
illumination, noise temperature, humidity
Alabama |Questions and Answers
Chapter 10 - -N/a
-The objective of HR strategy is - -to manage personnel and design jobs so people are
effectively and efficiently utilized
-HR strategy ensures that people have: - -a reasonable quality of work life in an
atmosphere of mutual commitment and trust
-What are the 3 labor planning policies? - -1.Employment Stability
2.Work Schedules
3.Work Rules
-Employment stability consists of what 2 strategies? - -1. Follow demand exactly
2. Hold employment constant
-Following demand exactly does what? - -keeps direct labor costs tied to production
-Within following exact demand, although direct labor costs are tied to production, what
other costs are incurred? - -hiring and termination, unemployment insurance, and
premium wages
-Holding employment constant maintains what?
What does it minimize? - -HEC maintains trained workforce and minimizes hiring, layoff,
and unemployment costs
-One of the cons of HEC is that employees may be: - -underutilized during slack periods or
overworked during busy periods
-Within following demand exactly, labor is treated as a _______ cost. Where as holding
employment constant treats labor as a _____ cost. - -variable
fixed
-What are the different types of work schedules? - -1. Standard work schedule - 5 eight
hour days (typically 8-5)
2. Flextime - allows employees, within reason, to determine their own schedule
3. Flexible Workweek (aka compressed ww) - Fewer days, longer hours
4. Part time status - fewer, possibly irregular, hours
-What are the standard work rules? - -1. Specify who can do what
2. Specify when they can do it
3. Specify under what conditions they can do it
, 4. Often result of union contracts
5. Restricts flexibility in assignments and consequently efficiency of production
-What does job design do? - -specifies the tasks that constitute a job for an individual or a
group
-What are the 5 categories of job design? - -1.Job specialization
2.Job expansion
3.Psychological components
4.Self-directed teams
5.Motivation and incentive systems
-Job specialization is:
What are the factors of JS? - -The division of labor into unique tasks
1.Development of dexterity
2.Less loss of time
3.Specialized tools
4.Paying exact wage for skills required
-Job expansion is: - -adding tasks requiring similar skill to existing job; intended to reduce
boredom associated with labor specialization
-Job expansion consists of: - --Job enlargement: adding more tasks to existing jobs
-Job rotation: employees move from one specialized job to another
-Job enrichment: adds planning and control to job
-Employee empowerment:
-The psychological component of job design focuses on - -how to design jobs that meet
some minimum psychological requirements
-The self-directed teams component of job design is: - -a group of empowered individuals
working together to reach a common goal; can be long-term or short-term
-The motivation and incentives component of job design consists of: - -•Bonuses - cash or
stock options
•Profit-sharing - profits for distribution to employees
•Gain sharing - rewards for improvements
•Incentive systems - typically based on production rates
•Knowledge-based systems - reward for knowledge or skills
-What is ergonomics? - -the study of the human interface with the environment and
machines; often called human factors
-Issues that must be handled in the work environment - -Feedback to operator,
illumination, noise temperature, humidity
