Test Bank for Human Resource Information Systems: Basics, Applications, and Future Directions 5th Edition by Michael J. Kavanagh, Mohan Thite & Richard D. Johnson (2025) | Chapters 1–17 Complete Questions and Verified Answers

Test Bank for
Human Resource Information Systems Basics, Applications, and Future Directions 5th
Edition Johnson
Chapter 1-17


Chapter 1: The Evolution of HRM and HRIS
Test Bank

Multiple Choice

1. The alignment of the HRM function with organizational goals to contribute to
competitive advantage is referred to as ______.
A. an HR balanced scorecard
B. strategic human resources management (strategic HRM)
C. concreteness or congruence
D. human resources program evaluation
Ans: B
Learning Objective: 1-5: Describe the historical evolution of HRM, including the
changing role of the human resources (HR) professional.
Cognitive Domain: Comprehension
Answer Location: ERPs and Strategic HRM (1990 to 2010)
Difficulty Level: Medium
AACSB Standard: Application of knowledge

2. To add value to the organization, the use of an HRIS is focused primarily on
structural realignment and strategic redirection. This an example of which of the
following tasks or activities?
A. transactional
B. benchmarking
C. transformational
D. reengineering
Ans: C
Learning Objective: 1-1: Describe three types of HR activities.
Cognitive Domain: Knowledge
Answer Location: HR Activities
Difficulty Level: Easy
AACSB Standard: Application of knowledge

3. Which of the following is a risk of an HRIS?
A. employee stress and resistance
B. increased training costs
C. increased recruitment costs

,D. reduced quality of decision making
Ans: A
Learning Objective: 1-4: Explain the value and risks associated with the use of a HRIS.
Cognitive Domain: Comprehension
Answer Location: The Value and Risks of HRIS
Difficulty Level: Medium
AACSB Standard: Application of knowledge

4. One of the major purposes of the implementation of an HRIS is to allow HR
employees to spend less time on ______.
A. traditional activities
B. transactional activities
C. transformational activities
D. theoretical activities
Ans: B
Learning Objective: 1-1: Describe three types of HR activities.
Cognitive Domain: Knowledge
Answer Location: HR Activities
Difficulty Level: Medium
AACSB Standard: Application of knowledge

5. The birth of the field of human resource management took place during the ______
era.
A. ―the Cloud‖ and Mobile Technology
B. post–World War II
C. Cost-Effectiveness
D. Social Issues
Ans: D
Learning Objective: 1-5: Describe the historical evolution of HRM, including the
changing role of the human resources (HR) professional.
Cognitive Domain: Comprehension
Answer Location: Social Issues Era (1963–1980)
Difficulty Level: Medium
AACSB Standard: Application of knowledge

6. When do an individual’s first experiences with an employer’s HRIS occur?
A. when they are hired
B. when they are fired
C. when they consider working for a firm
D. on the first anniversary of their hiring
Ans: C
Learning Objective: 1-2: Explain the purpose and nature of an HRIS.
Cognitive Domain: Comprehension
Answer Location: What Is an HRIS?
Difficulty Level: Medium
AACSB Standard: Application of knowledge

7. According to the book, an HRIS ______.
A. is defined only by the software–hardware configuration it uses

,B. is used to store data for use by the MIS department
C. includes people, forms, policies, procedures, and data
D. cannot be used to manipulate and analyze data
Ans: C
Learning Objective: 1-2: Explain the purpose and nature of an HRIS.
Cognitive Domain: Comprehension
Answer Location: What Is an HRIS?
Difficulty Level: Medium
AACSB Standard: Application of knowledge

8. To compete in the marketplace, firms need to what resources to achieve, profit, and
survive?
A. technology, human, and inventory
B. physical, human, and technology
C. financial, technology, and inventory
D. physical, organizational, and human
Ans: D
Learning Objective: 1-2: Explain the purpose and nature of an HRIS.
Cognitive Domain: Comprehension
Answer Location: Introduction
Difficulty Level: Medium
AACSB Standard: Application of knowledge

9. What does eHRM stand for?
A. electronic human resource management
B. efficient human resource management
C. educational human resource management
D. esoteric human resource management
Ans: A
Learning Objective: 1-3: Describe the differences between eHRM and HRIS.
Cognitive Domain: Comprehension
Answer Location: eHRM and HRIS
Difficulty Level: Easy
AACSB Standard: Application of knowledge

10. The activities during the pre–World War II era included all the following EXCEPT for
______.
A. record keeping of employee information
B. an unprecedented increase in the amount of labor legislation
C. scientific management was the prevailing philosophy
D. very few government influences in employment relations
Ans: B
Learning Objective: 1-5: Describe the historical evolution of HRM, including the
changing role of the human resources (HR) professional.
Cognitive Domain: Comprehension
Answer Location: Pre–World War II
Difficulty Level: Hard
AACSB Standard: Application of knowledge

, 11. The historical era in which employees started forming trade unions was ______.
A. pre–World War II era
B. post–World War II era
C. Social Issues era
D. Cost-Effectiveness era
Ans: B
Learning Objective: 1-5: Describe the historical evolution of HRM, including the
changing role of the human resources (HR) professional.
Cognitive Domain: Comprehension
Answer Location: Post–World War II (1945–1960)
Difficulty Level: Medium
AACSB Standard: Application of knowledge

12. It has been estimated that most HR departments spend approximately ______ on
transformational activities.
A. 15%–30%
B. 5%–15%
C. 65%–75%
D. 50%–65%
Ans: B
Learning Objective: 1-1: Describe three types of HR activities.
Cognitive Domain: Knowledge
Answer Location: HR Activities
Difficulty Level: Medium
AACSB Standard: Application of knowledge

13. A company that led the ERP market in the late 1990s was ______.
A. Apple
B. SAP
C. Tesla
D. Toshiba
Ans: B
Learning Objective: 1-6: Discuss the evolution of the technology of HRIS.
Cognitive Domain: Knowledge
Answer Location: ERPs and Strategic HRM (1990 to 2010)
Difficulty Level: Medium
AACSB Standard: Application of knowledge


True/False

1. Entering employee payroll information is an example of an HR transactional activity.
Ans: T
Learning Objective: 1-1: Describe three types of HR activities.
Cognitive Domain: Knowledge
Answer Location: HR Activities
Difficulty Level: Easy
AACSB Standard: Application of knowledge