MQI PREP - RISK-VR EXAM QUESTIONS AND ANSWERS

MQI PREP - RISK-VR EXAM QUESTIONS AND
ANSWERS


/. Role of VR - Answer-✅Protects our brands and ensures our vehicles are safe

/.BD Hold - Answer-✅Body Damage

/.EM Hold - Answer-✅Emissions Maintenance (Yearly)

/.PM Hold - Answer-✅Preventative Maintenance (Mileage)

/.MR Hold - Answer-✅Manufacturer Recall: Recall, Service, MOT

/.LH Hold - Answer-✅Liability HOLD, Issues with the vehicle

/.6 Key Ateas to Balance - Answer-✅Average Days
Outstanding Maintenance
Entegral Tool
Maintenance Costs
Undocumented Damage
TSQI (12 Month)

/.What is 1Link - Answer-✅System used by vendors and dealers to authorise repairs

/.What happens after 1 link has been tasked? - Answer-✅Vehicle is shopped, sent to
the repairers, ERAC team give it the go ahead

/.Why is tagging up vehicles important - Answer-✅So we don't get up sold by repairers

/.What is Loss of use - Answer-✅Can claim when vehicle is off the road

/.How much does it cost per day for Loss of use - Answer-✅£27 per unit

/.What is the safety recall process - Answer-✅Make sure vehicle is returned within 10
days, switch I out cust ASAP, get to dealer ASAP

/.7 points of FNOL script - Answer-✅Call from the scene when safe
Get 3rd party details
Any 3rd party (property, vehicle or person)