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Question 1 of 20
The sales function is different from the selling process for which reason?
A. The selling process is theoretical but the sales function is empirical.
B. The selling process is performed by sellers but the sales function is performed by buyers.
C. The sales function can only be carried out by salespeople, but the selling process refers to
many methods of selling.
D. The sales function refers to many methods of selling, but the selling process is carried out by
sales people.
Question 2 of 20
The logical next step after a salesperson alleviates a buyer's objections is:
A. closing the sale.
B. identifying the buyer's needs.
C. making a presentation.
D. implementing the product.
Question 3 of 20
Inside salespeople can sell at a company facility, or at which of the following locations?
A. A contact center
B. A channel center
C. A vertical center
D. A forecast center