Question
Question 1 of 20
The communication skills you already possess __________ in the workplace.
A. may hamper your attempts to communicate
B. don’t apply to communication
C. are sufficient to meet every challenge of communication
D. will be valuable to you for communicating
Question 2 of 20
Which of the following characteristics of effective business communicators involves considering
whether a message is appropriate to the situation?
A. strategic
B. professional
C. technological
D. adaptive
Question 3 of 20
Padma is assisting with the preparation work for this evening's dinner service. The chef asks her
if the "mise en place" for the meat station is ready. Padma answers no; she was asked to
assemble and prepare ingredients, not to do mise en place. The chef storms off, angrily shouting
for someone else to get it done. Padma mentions this to a co-worker, who informs her that the
French term "mise en place" translates to "set in place," signifying the set-up of ingredients
needed for a particular dish or area of the kitchen. Now Padma has to tell the angry chef that the