Correct
/. IT ___________be used to create a competitive advantage___________.
cannot; because everyone has access to technology
can; because everyone has access to technology
cannot; even when it is used effectively
can; when it is used effectively - Answer-✅can; when it is used effectively
/.The IT infrastructure is ___________.
all of the above put together
the IT services
the IT personnel
the IT components - Answer-✅all of the above put together
/.An order from a customer is a(n) __________ for a business process.
output
feedback
input
resource - Answer-✅input
/.Dashboards are used in which of the following processes?
executing a process
capturing and storing process data
all of the above
monitoring process performance - Answer-✅monitoring process performance
/.__________ is a methodology for achieving incremental improvements in the
effectiveness and efficiency of a process.
BPM
BPS
BPR
BPI - Answer-✅BPI
/._________ is the most difficult, radical, lengthy, and comprehensive strategy.
BPR
BPS
BPM
BPI - Answer-✅BPR
/.Selecting and adhering to a single competitive strategy is sufficient to counter all of
Porter's five forces and be successful in the long term.
, True
False - Answer-✅false
/.The _____________ approach states that an ethical action is the one that provides the
most good or does the least harm.
utilitarian
rights
fairness
common good - Answer-✅utilitarian
/.______________ is the right to determine when, and to what extent, information about
you can be gathered and/or communicated to others.
Privacy
Profiling
Information privacy
Digital dossier - Answer-✅Information privacy
/.The __________ model of informed consent permits the company to collect personal
information until the customer specifically requests that the data not be collected.
Opt-out
Opt-in - Answer-✅opt-out
/.Which of the following is NOT an example of alien software?
Blockware
Spyware
Spamware
Adware - Answer-✅Blockware
/.Blacklisting is when everything can run except what is on the list.
True
False - Answer-✅true
/.An information system's ____ is the likelihood that the system or resource will be
compromised by a ____ that will result in its ____ to further attacks.
threat; vulnerability; liability
vulnerability; security; threat
vulnerability; threat; exposure
threat; vulnerability; exposure - Answer-✅vulnerability; threat; exposure
/.Which of the following would be an example of a SCADA attack?
*Social Security numbers are deleted from a company's database.
*Email accounts are hacked and kinky messages are sent to all of the user's contacts