MIS 309 Chapter 7 Exam Questions and Answers
/. ________ are formally defined, standardized processes that involve day-to-day
operations. - Answer-✅Structured processes
/.Which of the following is an example of a structured process? - Answer-✅purchasing
the right amount of raw materials
/.________ are flexible, informal, and adaptive processes that normally involve strategic
and less specific managerial decisions and activities. - Answer-✅Dynamic processes
/.Which of the following is an example of a dynamic process? - Answer-✅Nike uses
Facebook and Twitter to generate buzz about its new line of running shoes.
/.Which of the following is a characteristic of dynamic processes? - Answer-✅They are
adaptive processes that change structure rapidly and readily.
/.Which of the following business processes is related to sales and marketing? -
Answer-✅lead tracking
/.Which of the following business processes is related to operations? - Answer-
✅finished-goods inventory management
/.Which of the following business processes is related to manufacturing? - Answer-
✅planning and scheduling
/.Which of the following business processes is related to customer service? - Answer-
✅account tracking
/.Which of the following business processes is related to human resources? - Answer-
✅assessment
/.Which of the following information systems minimizes data duplication among
departments? - Answer-✅enterprise information systems
/.Which of the following statements is true regarding departmental information systems?
- Answer-✅They support 10 to 100 users.
/.________ processes span an organization and support activities in multiple
departments. - Answer-✅Structured enterprise
/. ________ are formally defined, standardized processes that involve day-to-day
operations. - Answer-✅Structured processes
/.Which of the following is an example of a structured process? - Answer-✅purchasing
the right amount of raw materials
/.________ are flexible, informal, and adaptive processes that normally involve strategic
and less specific managerial decisions and activities. - Answer-✅Dynamic processes
/.Which of the following is an example of a dynamic process? - Answer-✅Nike uses
Facebook and Twitter to generate buzz about its new line of running shoes.
/.Which of the following is a characteristic of dynamic processes? - Answer-✅They are
adaptive processes that change structure rapidly and readily.
/.Which of the following business processes is related to sales and marketing? -
Answer-✅lead tracking
/.Which of the following business processes is related to operations? - Answer-
✅finished-goods inventory management
/.Which of the following business processes is related to manufacturing? - Answer-
✅planning and scheduling
/.Which of the following business processes is related to customer service? - Answer-
✅account tracking
/.Which of the following business processes is related to human resources? - Answer-
✅assessment
/.Which of the following information systems minimizes data duplication among
departments? - Answer-✅enterprise information systems
/.Which of the following statements is true regarding departmental information systems?
- Answer-✅They support 10 to 100 users.
/.________ processes span an organization and support activities in multiple
departments. - Answer-✅Structured enterprise
