MIS 309 Chapter 2 Exam Questions and Answers
/. 1) Collaboration occurs when a number of people ________.
A) come together to perform tasks that are different
B) work together to achieve a common goal
C) perform independent tasks that are important
D) work without having to critically analyze each other's work - Answer-✅B
/.2) ________ occurs when a group of people working together to achieve a common
goal via a process of feedback and iteration.
A) Systems thinking
B) Collaboration
C) Groupthink
D) Experimentation - Answer-✅B
/.3) Which of the following is a key difference between collaboration and cooperation?
A) Unlike cooperation, collaboration occurs when a job has to be accomplished.
B) Cooperation requires people to have a common goal, whereas collaboration occurs
even without a common goal.
C) People should work together to cooperate, whereas they need not work together to
collaborate.
D) Unlike cooperation, collaboration gives importance to iteration and feedback. -
Answer-✅D
/.4) A student team, which is assigned a term project, meets and divides the work into
sections and then team members work independently on their individual pieces. An hour
before the project is due the team members meet again to assemble their independent
pieces into a whole. Which of the following is lacking in this activity?
A) collaboration
B) cooperation
C) systems thinking
D) interdependence - Answer-✅A
/.5) Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her
office. She reports observing a few critical omissions in his calls, a finding supported by
recent customer surveys. Bryan feels that Andrea is just throwing her weight around.
Which of the following is a valid observation of this scenario?
A) Andrea failed to express an unpopular viewpoint.
B) Bryan needs to learn to receive feedback.
C) The office lacks a communication system.
D) Bryan is self-managing and requires low supervision - Answer-✅B
, /.6) Being ________ is one of the most important characteristics of an effective
collaborator.
A) a well organized a
nd popular person
B) able to give negative feedback
C) experienced in collaborating
D) a dynamic and persuasive presenter - Answer-✅B
/.7) Which of the following is the most important trait that an effective collaborator
should have?
A) ability to identify and not raise unpopular viewpoints
B) persuasive presentation skills
C) willingness to enter into difficult conversations
D) previous experience as a collaborator - Answer-✅C
/.8) Identify the least important characteristic for an effective collaborator.
A) willingness to enter difficult conversations
B) being an experienced businessperson
C) showing ability to receive negative feedback
D) being skillful at giving negative feedback - Answer-✅B
/.9) According to Hackman, which of the following is a primary criterion for judging team
success?
A) growth in team capability
B) experience in collaborating
C) ability to be dynamic
D) availability of external help - Answer-✅A
/.10) Which of the following is a primary purpose of collaboration?
A) combining pieces of work
B) becoming informed
C) evaluating coworkers
D) performing routine tasks - Answer-✅B
/.11) ________ decisions are decisions that support day-to-day activities.
A) Operational
B) Tactical
C) Strategic
D) Managerial - Answer-✅A
/.12) Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming
month. In doing so, she has made a(n) ________ decision.
A) managerial
B) tactical
C) strategic
/. 1) Collaboration occurs when a number of people ________.
A) come together to perform tasks that are different
B) work together to achieve a common goal
C) perform independent tasks that are important
D) work without having to critically analyze each other's work - Answer-✅B
/.2) ________ occurs when a group of people working together to achieve a common
goal via a process of feedback and iteration.
A) Systems thinking
B) Collaboration
C) Groupthink
D) Experimentation - Answer-✅B
/.3) Which of the following is a key difference between collaboration and cooperation?
A) Unlike cooperation, collaboration occurs when a job has to be accomplished.
B) Cooperation requires people to have a common goal, whereas collaboration occurs
even without a common goal.
C) People should work together to cooperate, whereas they need not work together to
collaborate.
D) Unlike cooperation, collaboration gives importance to iteration and feedback. -
Answer-✅D
/.4) A student team, which is assigned a term project, meets and divides the work into
sections and then team members work independently on their individual pieces. An hour
before the project is due the team members meet again to assemble their independent
pieces into a whole. Which of the following is lacking in this activity?
A) collaboration
B) cooperation
C) systems thinking
D) interdependence - Answer-✅A
/.5) Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her
office. She reports observing a few critical omissions in his calls, a finding supported by
recent customer surveys. Bryan feels that Andrea is just throwing her weight around.
Which of the following is a valid observation of this scenario?
A) Andrea failed to express an unpopular viewpoint.
B) Bryan needs to learn to receive feedback.
C) The office lacks a communication system.
D) Bryan is self-managing and requires low supervision - Answer-✅B
, /.6) Being ________ is one of the most important characteristics of an effective
collaborator.
A) a well organized a
nd popular person
B) able to give negative feedback
C) experienced in collaborating
D) a dynamic and persuasive presenter - Answer-✅B
/.7) Which of the following is the most important trait that an effective collaborator
should have?
A) ability to identify and not raise unpopular viewpoints
B) persuasive presentation skills
C) willingness to enter into difficult conversations
D) previous experience as a collaborator - Answer-✅C
/.8) Identify the least important characteristic for an effective collaborator.
A) willingness to enter difficult conversations
B) being an experienced businessperson
C) showing ability to receive negative feedback
D) being skillful at giving negative feedback - Answer-✅B
/.9) According to Hackman, which of the following is a primary criterion for judging team
success?
A) growth in team capability
B) experience in collaborating
C) ability to be dynamic
D) availability of external help - Answer-✅A
/.10) Which of the following is a primary purpose of collaboration?
A) combining pieces of work
B) becoming informed
C) evaluating coworkers
D) performing routine tasks - Answer-✅B
/.11) ________ decisions are decisions that support day-to-day activities.
A) Operational
B) Tactical
C) Strategic
D) Managerial - Answer-✅A
/.12) Kyra, a plant supervisor, orders 500 units of Type-2 steel beams for the coming
month. In doing so, she has made a(n) ________ decision.
A) managerial
B) tactical
C) strategic
