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ISA 235 Miami University Exam 1 (Ch. 1-4) |400 Questions with Answers

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ISA 235 Miami University Exam 1 (Ch. 1-4) |400 Questions with Answers

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ISA 235 Miami University Exam 1 (Ch. 1-4) |400
Questions with Answers
fact - -the confirmation or validation of an event or object

-information age - -the present time, during which infinite quantities of facts are widely
available to anyone who can use a computer

-internet of things - -a world where interconnected, internet-enabled devices or "things"
can collect & share data without human intervention

-machine to machine (M2M) - -devices that connect directly to other devices

-data - -raw facts that describe the characteristics of an event or object

-structured data - -data that has a defined length, type, and format and includes numbers,
dates, or strings such as Customer Address

-machine-generated data - -data created by a machine without human intervention

-human-generated data - -data that humans, in interaction with computers, generate

-unstructured data - -data that is not defined and does not follow a specified format and is
typically free-form text such as emails, Twitter tweets, and text messages

-big data - -a collection of rare, complex data sets, including structured and unstructured
data, which cannot be analyzed using traditional database methods & tools

-snapshot - -a view of data at a particular moment in time

-Data example - -order date, amount sold, customer number, quantity ordered

-information example - -best-selling product, best customer, worst-selling product, worst
customer

-business intelligence example - -lowest sales per week compared with the economic
interest rates, best-selling product by month compared to sports season and city team wins
and losses

-knowledge example - -choosing not to fire a sales representative who is underperforming
knowing that person is experiencing family problems, listing products that are about to
expire first on the menu or creating them as a daily special to move the product

-information - -data converted into a meaningful and useful context

,-report - -a document containing data organized in a table, matrix, or graphical format
allowing users to easily comprehend and understand information

-static report - -a report created once based on data that does not change

-dynamic report - -a report that changes automatically during creation

-variable - -a data characteristic that stands for a value that changes or varies over time

-business intelligence (BI) - -information collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyze patterns, trends,
and relationship for strategic decision making

-analytics - -the science of fact-based decision making

-predictive analytics - -extracts information from data and uses it to predict future trends
and identify behavioral patterns

-behavior analytics - -uses data about people's behaviors to understand intent and predict
future actions

-knowledge - -skills, experience, and expertise coupled with information and intelligence
that creates a person's intellectual resources

-knowledge worker - -individuals values for their ability to interpret and analyze
information

-accounting - -records, measures, and reports monetary transactions

-finance - -deals with strategic financial issues including money, banking, credit,
investments, and assets

-human resources - -maintains policies, plans, and procedures for the effective
management of employees

-marketing - -supports sales by planning, pricing, and promoting goods or services

-operations management - -manages the process of converting or transforming or
resources into goods or services

-sales - -performs the function of selling goods or services

-system - -a collection of parts that link to achieve a common purpose

, -goods - -material items or products that customers will buy to satisfy a want or need.
clothing, groceries, cell phones, and cards are all examples of goods that people buy to
fulfill their needs

-service - -tasks that customers will buy to satisfy a want or need

-productivity - -the rate at which goods and services are produced based upon total output
given total inputs

-production - -there process where a business takes raw materials and processes them or
converts them into a finished product for its goods or services

-systems thinking - -a way of monitoring the entire system by viewing multiple inputs
being processed or transformed to product outputs while continuously gathering feedback
on each part

-feedback - -information that returns to its original transmitter (input, transform, or
output) and modifies the transmitter's actions

-management information systems (MIS) - -a business function, like accounting and
human resources, which moves information about people, products, and processes across
the company to facilitate decision making & problem solving

-chief information officer (CIO) - -responsible for:
1) overseeing all uses of MIS and
2) ensuring that MIS strategically aligns with business goals and objectives

-chief data officer - -responsible for determining the types of information the enterprise
will capture, retain, analyze, and share

-chief technology officer (CTO) - -responsible for ensuring the throughput, speed,
accuracy, availability, and reliability of an organization's information technology

-chief security officer (CSO) - -responsible for ensuring the security of MIS systems and
developing strategies and MIS safeguards against attacks from hackers and viruses

-chief privacy officer (CPO) - -responsbile for ensuring the ethical and legal use of
information within a company

-chief knowledge officer (CKO) - -responsbile for collecting, maintaining, and distributing
company knowledge

-chief intellectual property officer - -manage and defend intellectual property, copyrights,
and patens

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