isa 235 exam 1 gowins Questions with Solutions 2025
why students need to understand information systems - -- business professionals assess,
evaluate, and apply IS info
- job security because marketable skills
- ability to adapt to changing tech and shifting demand
-data - -raw facts that describe the characteristics of an event or object
-information - -data converted into meaningful and useful context
-business intelligence - -information collected from multiple sources that are analyzed for
patterns, trends, and relationships for strategic decision making
-knowledge - -the skills, experiences and expertise, coupled with info and intelligence that
creates a person's intellectual resources
-examples of the power of business plus technology - -- amazon not a tech company,
started as book focused
- netflix not a tech company, focused on video renting
- zappos not a tech company, started as shoe seller
-fact - -the confirmation or validation of an event or object
-Information Age - -The present time, during which infinite quantities of facts are widely
available to anyone who can use a computer
-Management Information Systems - -A business function, like accounting and human
resources, which moves people, products, and processes across the company to facilitate
decision-making and problem-solving
-system - -a collection of parts that link to achieve a common purpose
-systems thinking example - -bread = raw material
toaster = tools, resources, process
toast = product, service, solution
-feedback - -information that returns to its original transmitter and modifies the
transmitter's actions
-systems thinking - -a way of monitoring the entire system by viewing multiple inputs
being processed or transformed to produce outputs while continuously gathering feedback
on each part
, -business strategy - -a leadership plan that achieves a specific set of goals or objectives
such as developing new product, entering new market, increasing customer loyalty,
attracting new customers, or increasing sales
-competitive advantage - -a product or service that an organization's customers place a
greater value on than similar offerings from a competitor
-SWOT analysis - -evaluates an organization's strengths, weaknesses, opportunities, and
threats to identify significant influences that work for or against business strategies
-Five Forces Model - -a model for analyzing the competitive forces within the environment
in which a company operates to assess the potential for profitability in an industry
-Porter's Three Generic Strategies - -Generic business strategies that are neither
organization or industry specific and can be applied to any business, product or service
-business process - -a standardized set of activities that accomplish a specific task, such as
a specific process
-Porter's Value Chain Analysis - -Views a firm as a series of business processes that each
add value to the product or service
-How do supply chains, value chains, and business processes connect? - -Supply chains are
interlinked value chains, and each value chain is comprised of business processes
-MIS systems - -information about people, products, and processes across the company to
facilitate decision-making and problem-solving
-managerial decision making challenges - -- large amounts of info
- need for sophisticated analysis techniques
- must make decisions quickly
-Decision Making Process - -1. problem identification
2. data collection
3. solution generation
4. solution test
5. solutions selection
6. solution implementation
-project - -a temporary activity a company undertakes to create a unique product, service,
or result
-metrics - -measurements that evaluate results to determine whether a project is meeting
its goals
why students need to understand information systems - -- business professionals assess,
evaluate, and apply IS info
- job security because marketable skills
- ability to adapt to changing tech and shifting demand
-data - -raw facts that describe the characteristics of an event or object
-information - -data converted into meaningful and useful context
-business intelligence - -information collected from multiple sources that are analyzed for
patterns, trends, and relationships for strategic decision making
-knowledge - -the skills, experiences and expertise, coupled with info and intelligence that
creates a person's intellectual resources
-examples of the power of business plus technology - -- amazon not a tech company,
started as book focused
- netflix not a tech company, focused on video renting
- zappos not a tech company, started as shoe seller
-fact - -the confirmation or validation of an event or object
-Information Age - -The present time, during which infinite quantities of facts are widely
available to anyone who can use a computer
-Management Information Systems - -A business function, like accounting and human
resources, which moves people, products, and processes across the company to facilitate
decision-making and problem-solving
-system - -a collection of parts that link to achieve a common purpose
-systems thinking example - -bread = raw material
toaster = tools, resources, process
toast = product, service, solution
-feedback - -information that returns to its original transmitter and modifies the
transmitter's actions
-systems thinking - -a way of monitoring the entire system by viewing multiple inputs
being processed or transformed to produce outputs while continuously gathering feedback
on each part
, -business strategy - -a leadership plan that achieves a specific set of goals or objectives
such as developing new product, entering new market, increasing customer loyalty,
attracting new customers, or increasing sales
-competitive advantage - -a product or service that an organization's customers place a
greater value on than similar offerings from a competitor
-SWOT analysis - -evaluates an organization's strengths, weaknesses, opportunities, and
threats to identify significant influences that work for or against business strategies
-Five Forces Model - -a model for analyzing the competitive forces within the environment
in which a company operates to assess the potential for profitability in an industry
-Porter's Three Generic Strategies - -Generic business strategies that are neither
organization or industry specific and can be applied to any business, product or service
-business process - -a standardized set of activities that accomplish a specific task, such as
a specific process
-Porter's Value Chain Analysis - -Views a firm as a series of business processes that each
add value to the product or service
-How do supply chains, value chains, and business processes connect? - -Supply chains are
interlinked value chains, and each value chain is comprised of business processes
-MIS systems - -information about people, products, and processes across the company to
facilitate decision-making and problem-solving
-managerial decision making challenges - -- large amounts of info
- need for sophisticated analysis techniques
- must make decisions quickly
-Decision Making Process - -1. problem identification
2. data collection
3. solution generation
4. solution test
5. solutions selection
6. solution implementation
-project - -a temporary activity a company undertakes to create a unique product, service,
or result
-metrics - -measurements that evaluate results to determine whether a project is meeting
its goals
