ISA 235 Final Exam: McGuire |314 Questions with
Solutions
procedures/software - -in terms of the five components of an information system
described in the book, __________ is/are to people as __________ is/are to hardware?
-less efficient - -process quality can be measured in two dimensions. If two versions of a
business process create the same outcome, the higher cost version is __________
-context - -data becomes information as it is given __________
-MIS - -the development and use of information systems to help achieve business goals
and objectives. MIS is a field of study. MIS is functional area of business (like accounting,
marketing etc.) It plays the role of a support activity according to Porter's value chain
model
-What is true about business processes? - -the processes implementing a value chain must
create sufficient value to cover their costs
-What are non-routine cognitive skills? - -abstract reasoning, collaboration, ability to
experiment, systems thinking
-drawing a process diagram using BPMN would require which non-routine cognitive skill?
- -abstract reasoning
-the set of activities done by a single person or type of person in the process - -in a
business process model which contains swim lanes, the purpose of the lanes is to illustrate
__________
-launching a unique product targeted at a section of consumers - -what is an example of a
competitive strategy employed by a firm?
-linux - -which operating system was developed by the open source community?
-what is true about native apps? - -they only run on the operation system for which they
are programmed
-all the above - -Which of the following is not true of IT driven competitive advantage? A.
Technical innovation through information technology is a common source of competitive
advantage B. IT driven changes to Value and Supply chains are common focus areas for
competitive improvements C. Commoditization is mostly unavoidable D. Customer focused
IT driven advantages generally are harder to sustain than internal ones E. All of the above
are true
, -What is true about client server applications? - -there are typically more clients than
servers, thin clients are generally preferable to thick clients, the web browser is a thin
client when considering web based applications
-native, desktop applications such as Microsoft office can also be called __________ - -thick
client applications
-if the operating system on my laptop allows me to install a second operating system on
top of it and run whichever OS i want, which type of virtualization am i using? - -pc
virtualization
-data model - -this is a graphical map or diagram that illustrates data tables and their
relationships
-name some valid sql operations - -select, insert, update, delete
-they are currently much less prevalent in companies than relations DBMSs - -what is true
bout NoSQL DBMSs
-true - -supply chains are sets of interlinked value chains. true or false
-true - -a repository can be printed records stored in a shoebox or a collection of files in
the cloud. true or false.
-true - -Googles search engine is an example of a database application which is also a client
server application. true or false.
-true - -in a relational database, one too many relationships are created by storing the
primary key from the table on the one side of the relationship as a foreign key in the table
on the many side. true or false.
-false - -smart phones cannot serve as thick clients in client server applications. true or
false.
-false - -application programs must be processed by both clients and servers. true or false.
-true - -value chains exist in service-oriented companies. true or false.
-false - -each stage of the generic value chain accumulates costs and reduces the value of
the product. true or false.
-false - -NoSQL databases are easier to use by business professionals than relational
because they do not use SQL to query data. true or false.
-false - -Native apps run within a web browser. true or false
, -false - -hadoop is a relational DBMS. true or false.
-false - -when activities formerly done by people following procedures are moved to
computers that perform the work by following instructions in software, the activities are
said to be systematized. true or false.
-one of the differences between human and computer communication is that human
communication consists of words, whereas computer communications consist of __________,
the fundamental information units of computers - -bits
-the book defined the cloud as "the elastic of pooled computer resources that are accessed
via Internet protocols", the term elastic refers to __________ - -the ability to add or remove
resources leased as needed
-ethernet is a(n) __________ technology? - -local area network
-what is likely to be a consequence of cloud computing in the future? - -the cost of
obtaining elastic resources will decrease
-one thing that most enterprise systems have in common is __________ - -all data is stored in
a single database
-ERP vendors typically will no longer support the customized part of the system,
customization is time consuming and expensive, customization typically has to be redone
before an new release of the ERP system can be used - -companies tend to avoid
customization of ERP software to fit their business processes when installing ERP systems
for __________
-it is a very expensive process - -which of the following statements is true of business
process reengineering
-difficult to determine which values are most current or accurate, inconsistent, data may
need to be changed in multiple places - -what are potential problems with redundant
information?
-social media communities differ from regular communities because __________ - -they are
based on mutual interests of users
-condescending responses to comments from content contributors can generate a __________
- -strong backlash
-__________ refers to data and responses to data that are contributed by users and social
media sponsors - -content data
-users who have no financial incentive are willing to provide reviews to the buyer
community - -what is true of using social media to advance organizational strategies?
Solutions
procedures/software - -in terms of the five components of an information system
described in the book, __________ is/are to people as __________ is/are to hardware?
-less efficient - -process quality can be measured in two dimensions. If two versions of a
business process create the same outcome, the higher cost version is __________
-context - -data becomes information as it is given __________
-MIS - -the development and use of information systems to help achieve business goals
and objectives. MIS is a field of study. MIS is functional area of business (like accounting,
marketing etc.) It plays the role of a support activity according to Porter's value chain
model
-What is true about business processes? - -the processes implementing a value chain must
create sufficient value to cover their costs
-What are non-routine cognitive skills? - -abstract reasoning, collaboration, ability to
experiment, systems thinking
-drawing a process diagram using BPMN would require which non-routine cognitive skill?
- -abstract reasoning
-the set of activities done by a single person or type of person in the process - -in a
business process model which contains swim lanes, the purpose of the lanes is to illustrate
__________
-launching a unique product targeted at a section of consumers - -what is an example of a
competitive strategy employed by a firm?
-linux - -which operating system was developed by the open source community?
-what is true about native apps? - -they only run on the operation system for which they
are programmed
-all the above - -Which of the following is not true of IT driven competitive advantage? A.
Technical innovation through information technology is a common source of competitive
advantage B. IT driven changes to Value and Supply chains are common focus areas for
competitive improvements C. Commoditization is mostly unavoidable D. Customer focused
IT driven advantages generally are harder to sustain than internal ones E. All of the above
are true
, -What is true about client server applications? - -there are typically more clients than
servers, thin clients are generally preferable to thick clients, the web browser is a thin
client when considering web based applications
-native, desktop applications such as Microsoft office can also be called __________ - -thick
client applications
-if the operating system on my laptop allows me to install a second operating system on
top of it and run whichever OS i want, which type of virtualization am i using? - -pc
virtualization
-data model - -this is a graphical map or diagram that illustrates data tables and their
relationships
-name some valid sql operations - -select, insert, update, delete
-they are currently much less prevalent in companies than relations DBMSs - -what is true
bout NoSQL DBMSs
-true - -supply chains are sets of interlinked value chains. true or false
-true - -a repository can be printed records stored in a shoebox or a collection of files in
the cloud. true or false.
-true - -Googles search engine is an example of a database application which is also a client
server application. true or false.
-true - -in a relational database, one too many relationships are created by storing the
primary key from the table on the one side of the relationship as a foreign key in the table
on the many side. true or false.
-false - -smart phones cannot serve as thick clients in client server applications. true or
false.
-false - -application programs must be processed by both clients and servers. true or false.
-true - -value chains exist in service-oriented companies. true or false.
-false - -each stage of the generic value chain accumulates costs and reduces the value of
the product. true or false.
-false - -NoSQL databases are easier to use by business professionals than relational
because they do not use SQL to query data. true or false.
-false - -Native apps run within a web browser. true or false
, -false - -hadoop is a relational DBMS. true or false.
-false - -when activities formerly done by people following procedures are moved to
computers that perform the work by following instructions in software, the activities are
said to be systematized. true or false.
-one of the differences between human and computer communication is that human
communication consists of words, whereas computer communications consist of __________,
the fundamental information units of computers - -bits
-the book defined the cloud as "the elastic of pooled computer resources that are accessed
via Internet protocols", the term elastic refers to __________ - -the ability to add or remove
resources leased as needed
-ethernet is a(n) __________ technology? - -local area network
-what is likely to be a consequence of cloud computing in the future? - -the cost of
obtaining elastic resources will decrease
-one thing that most enterprise systems have in common is __________ - -all data is stored in
a single database
-ERP vendors typically will no longer support the customized part of the system,
customization is time consuming and expensive, customization typically has to be redone
before an new release of the ERP system can be used - -companies tend to avoid
customization of ERP software to fit their business processes when installing ERP systems
for __________
-it is a very expensive process - -which of the following statements is true of business
process reengineering
-difficult to determine which values are most current or accurate, inconsistent, data may
need to be changed in multiple places - -what are potential problems with redundant
information?
-social media communities differ from regular communities because __________ - -they are
based on mutual interests of users
-condescending responses to comments from content contributors can generate a __________
- -strong backlash
-__________ refers to data and responses to data that are contributed by users and social
media sponsors - -content data
-users who have no financial incentive are willing to provide reviews to the buyer
community - -what is true of using social media to advance organizational strategies?
