INMT 341 EXAM 1 2025
1.) Market Goods & Services
2.) Negotiate Sales Order with the Customer
3.) Fulfillment
4.) Receive Payment for Goods & Services
5.) Accept Customer Returns of Goods - answer What are the 5 business events in
Order to Cash?
1.) Identify a Need
2.) Internally Request Goods / Services
3.) Negotiate Order of Goods/Services with the Vendor
4.) Pay for Goods/Services
5.) Negotiate Returns with the Vendor - answer What are the 5 business events in
Procure to Pay?
Sell things to customers and make a profit - answer What is the objective of Order to
Cash?
Get the goods we need, when we need them (from the right vendor, for the right price,
etc etc) - answerWhat is the objective of Procure to Pay?
Process Quote Request - answer(OTC) What is the process triggered by marketing
goods and services?
CREATED by business in this event: Sales Quote or Proposal / Service Level
Agreement (optional) - answer(OTC) Market Goods and Services: What are the source
documents for this business event?
Process Sales Order - answer(OTC) What is the process triggered by negotiating a
sales order?
CREATED by business in this event: Valid Open Sales Order, Picking Slip
Source Documents CREATED by OTHERS but not used by the business in this event:
Customer Order, Service Level Agreement (example of a turnaround document) -
answer(OTC) Negotiate Sales order: What are the source documents for this business
event?
Record Picking and Shipping, Bill Customer - answer(OTC) What is the process
triggered by fulfillment?
1.) Market Goods & Services
2.) Negotiate Sales Order with the Customer
3.) Fulfillment
4.) Receive Payment for Goods & Services
5.) Accept Customer Returns of Goods - answer What are the 5 business events in
Order to Cash?
1.) Identify a Need
2.) Internally Request Goods / Services
3.) Negotiate Order of Goods/Services with the Vendor
4.) Pay for Goods/Services
5.) Negotiate Returns with the Vendor - answer What are the 5 business events in
Procure to Pay?
Sell things to customers and make a profit - answer What is the objective of Order to
Cash?
Get the goods we need, when we need them (from the right vendor, for the right price,
etc etc) - answerWhat is the objective of Procure to Pay?
Process Quote Request - answer(OTC) What is the process triggered by marketing
goods and services?
CREATED by business in this event: Sales Quote or Proposal / Service Level
Agreement (optional) - answer(OTC) Market Goods and Services: What are the source
documents for this business event?
Process Sales Order - answer(OTC) What is the process triggered by negotiating a
sales order?
CREATED by business in this event: Valid Open Sales Order, Picking Slip
Source Documents CREATED by OTHERS but not used by the business in this event:
Customer Order, Service Level Agreement (example of a turnaround document) -
answer(OTC) Negotiate Sales order: What are the source documents for this business
event?
Record Picking and Shipping, Bill Customer - answer(OTC) What is the process
triggered by fulfillment?
