UGA MIST 2090 Final Exam
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1. 4-step process 1. Asking meaningful questions
that makes up
"analytics" 2. Acquiring relevant data
3. Analyzing the data quantitatively
4. Presenting the results
2. 3 major cate- 1. Hacking skills
gories of skills re-
quired for data 2. Math and statistics knowledge
science
3. substantive expertise
3. social network the mapping and measuring of relationships and flows between people, organi-
theory zations, systems, and other connected knowledge entities
4. nodes (part of social network theory)
the individual people in the network
5. links (part of social network theory)
the relationships and flows between the nodes
6. 1st order ques- Absolute and concrete questions (ex. What should we do?)
tions
7. 2nd order ques- Abstract matters (ex. Why should we do it?, how should we go about solving this?)
tions
8. Organizational Shifts towards data-driven decision making taking power away from HiPPOs
impacts of
"muting" HiPPOs
, UGA MIST 2090 Final Exam
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9. Business Process Sequence of tasks or activities that take a set of inputs and convert them into
desired outputs
10. Processes A flow of related activities that work together to achieve an objective
11. Function A discrete action that produces a result
12. Silo Effect workers complete their tasks in their functional silos without regard to the conse-
quences for the other components of the process
13. Consequences of -Delays
poor organiza- -Increased Lead times
tional coordina- -Excess Inventory
tion -Lack of visibility across the processes
14. BPNM the emerging standard for specifying business processes in a business process
model
15. 4 elements of event
BPMN
task/activity
flow/arc
gateway
16. event (an aspect of BPMN)
represents a thing that happens instantly (ex: an invoice has been received)
17. task/activity (an aspect of BPMN)
a unit of work that has a duration (ex: an activity to pay an invoice)
18. flow/arc
, UGA MIST 2090 Final Exam
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(an aspect of BPMN)
connects objects with each other and shows the order of elements in the process
(arrowhead)
19. gateway (an aspect of BPMN)
object that represents things that separate and/or recombine flows
20. parallel gateway a type of gateway in BPMN
provides mechanism to synchronize parallel flow and to create parallel flow,
depicted by a diamond with a plus sign in middle
21. exclusive gate- a type of gateway in BPMN
way
indicates locations within a business process where the sequence flow can take
on or more alternative paths -- only one of the paths can be taken, depicted by a
diamond with an "x" in the middle
22. Pools resource classes are captured using pools
independent organizational entities
ex: customer, supplier, East Talon Hospital, Tartu Clinic)
23. lanes resource classes are captured using lanes
resource classes in the same organizational space and sharing common systems
ex: sale department, marketing department
clerk, manager, engineer
24. user experience
Study online at https://quizlet.com/_7znbo8
1. 4-step process 1. Asking meaningful questions
that makes up
"analytics" 2. Acquiring relevant data
3. Analyzing the data quantitatively
4. Presenting the results
2. 3 major cate- 1. Hacking skills
gories of skills re-
quired for data 2. Math and statistics knowledge
science
3. substantive expertise
3. social network the mapping and measuring of relationships and flows between people, organi-
theory zations, systems, and other connected knowledge entities
4. nodes (part of social network theory)
the individual people in the network
5. links (part of social network theory)
the relationships and flows between the nodes
6. 1st order ques- Absolute and concrete questions (ex. What should we do?)
tions
7. 2nd order ques- Abstract matters (ex. Why should we do it?, how should we go about solving this?)
tions
8. Organizational Shifts towards data-driven decision making taking power away from HiPPOs
impacts of
"muting" HiPPOs
, UGA MIST 2090 Final Exam
Study online at https://quizlet.com/_7znbo8
9. Business Process Sequence of tasks or activities that take a set of inputs and convert them into
desired outputs
10. Processes A flow of related activities that work together to achieve an objective
11. Function A discrete action that produces a result
12. Silo Effect workers complete their tasks in their functional silos without regard to the conse-
quences for the other components of the process
13. Consequences of -Delays
poor organiza- -Increased Lead times
tional coordina- -Excess Inventory
tion -Lack of visibility across the processes
14. BPNM the emerging standard for specifying business processes in a business process
model
15. 4 elements of event
BPMN
task/activity
flow/arc
gateway
16. event (an aspect of BPMN)
represents a thing that happens instantly (ex: an invoice has been received)
17. task/activity (an aspect of BPMN)
a unit of work that has a duration (ex: an activity to pay an invoice)
18. flow/arc
, UGA MIST 2090 Final Exam
Study online at https://quizlet.com/_7znbo8
(an aspect of BPMN)
connects objects with each other and shows the order of elements in the process
(arrowhead)
19. gateway (an aspect of BPMN)
object that represents things that separate and/or recombine flows
20. parallel gateway a type of gateway in BPMN
provides mechanism to synchronize parallel flow and to create parallel flow,
depicted by a diamond with a plus sign in middle
21. exclusive gate- a type of gateway in BPMN
way
indicates locations within a business process where the sequence flow can take
on or more alternative paths -- only one of the paths can be taken, depicted by a
diamond with an "x" in the middle
22. Pools resource classes are captured using pools
independent organizational entities
ex: customer, supplier, East Talon Hospital, Tartu Clinic)
23. lanes resource classes are captured using lanes
resource classes in the same organizational space and sharing common systems
ex: sale department, marketing department
clerk, manager, engineer
24. user experience
