MGT 352 EXAM 2 QUESTIONS AND ANSWERS
What are the three stages of HR Planning? - Answer -1. Forecasts of Labor surplus or
shortage(forecasts of labor demand and supply feed into this, come from other 2
stages)
2. goal setting and strategic planning
3. program implementation and evaluation
Understand how to supplement your workforce when unexpected large projects arise.
Should you use contract workers, new full-time workers, or increase overtime. - Answer
-Temporary and/or contract workers: Workers for limited assignments, often from an
outside agency(i think this is the best option)
Outsourcing: Contracting with another organization to perform a broad set of services
Overtime and expanded hours(meant for short term)
What does the HR professional do during the forecasting stage of planning? - Answer -
tries to determine the supply of and demand for various types of human
resources(labor). The primary goal is to predict which areas of the organization will
experience labor shortages or surpluses
During HR Planning what type of trends are analyzed? - Answer -downsizing,
employing temporary workers, and outsourcing
or
identifying labor shortages and surpluses that may occur and using downsizing,
employing temporary workers, and outsourcing to solve the problems
Understand recruitment efforts such as direct applicants and referrals. - Answer -Direct
Applicants: People who apply for a vacancy without prompting from the organization.
Referrals: People who apply for a vacancy because someone in the organization
prompted them to do so.
Understand Affirmative Action: adverse treatment, subgroup reconciliation,
discrimination, and workforce utilization. - Answer -Workforce Utilization Review: A
comparison of the proportion of employees in protected groups with the proportion that
each group represents in the relevant labor market.
adverse: denying success of protected group
reconciliation: "making one belief compatible with another, restoring friendly relations"
Know how to measure and evaluate a quality recruitment source. - Answer -Yield Ratio:
A ratio that expresses the percentage of applicants who successfully move from one
stage of the recruitment and selection process to the next.
Cost per Hire: The total amount of money spent to fill a vacancy. The number is
computed by finding the
cost of using a particular recruitment source and dividing that cost bythe number of
people hired to fill that type of vacancy.
, Know how to use Transitional matrices in HR Planning. - Answer -chart that shows the
proportion of employees in various job categories in two time periods:
Where did people in each category go? Where did people in each category come from?
*useful for charting historical trends in the company's supply of labor
What characteristics should recruiters possess. - Answer -Warmth, Information,
Realism, Feedback
. Know the different ways companies can reduce an expected labor surplus quickly and
efficiently. - Answer -Downsizing: Planned elimination of large numbers of personnel
Reducing hours: Usually includes reducing pay
Early retirement programs: Encourage older workers to leave voluntarily
Why would a company use a yield ratio? What would that help determine? - Answer -
The percentage of applicants who successfully move from one stage of the recruitment
and selection process to the next, Effectiveness of a recruitment source
What are advantages of internal recruitment sources? - Answer -Internal = employees
who currently hold other positions in the organization
First, it generates applicants who are well known to the organization. In addition, these
applicants are relatively knowledgeable about the organization's vacancies, which
minimizes the possibility they will have unrealistic expectations about the job. Finally,
filling vacancies through internal recruiting is generally cheaper and faster than looking
outside the organization.
Know the following personnel policies: social presence and reputation, due process,
lead-the-market -pay strategy, and employment at will. - Answer -social presence and
reputation: Research suggests that the image of an organization influences the degree
to which a person feels attracted to the organization and interested in being part of it
due process: Policies that formally lay out the steps an employee may take to appeal
the employer's decision to terminate that employee
lead-the-market-pay: Organizations have a recruiting advantage if their policy is to take
a "lead- the-market" approach to pay-that is, pay more than the current market wages
for a job. Higher pay can also make up for a job's less desirable features
employment at will: Employment principle that if there is no specific employment
contract saying otherwise, the employer or employee may end an employment
relationship at any time, regardless of cause.
Understand concerns of cognitive ability tests such as: scoring, reliability, ability to
predict performance, and potential for disparate impact. - Answer -potential for
disparate impact: hard to judge scores since it has a historical pattern in which use of
the tests has had an adverse impact on African Americans
Know the "Big Five" personality traits - Answer -Openness to experience
(inquisitiveness)
What are the three stages of HR Planning? - Answer -1. Forecasts of Labor surplus or
shortage(forecasts of labor demand and supply feed into this, come from other 2
stages)
2. goal setting and strategic planning
3. program implementation and evaluation
Understand how to supplement your workforce when unexpected large projects arise.
Should you use contract workers, new full-time workers, or increase overtime. - Answer
-Temporary and/or contract workers: Workers for limited assignments, often from an
outside agency(i think this is the best option)
Outsourcing: Contracting with another organization to perform a broad set of services
Overtime and expanded hours(meant for short term)
What does the HR professional do during the forecasting stage of planning? - Answer -
tries to determine the supply of and demand for various types of human
resources(labor). The primary goal is to predict which areas of the organization will
experience labor shortages or surpluses
During HR Planning what type of trends are analyzed? - Answer -downsizing,
employing temporary workers, and outsourcing
or
identifying labor shortages and surpluses that may occur and using downsizing,
employing temporary workers, and outsourcing to solve the problems
Understand recruitment efforts such as direct applicants and referrals. - Answer -Direct
Applicants: People who apply for a vacancy without prompting from the organization.
Referrals: People who apply for a vacancy because someone in the organization
prompted them to do so.
Understand Affirmative Action: adverse treatment, subgroup reconciliation,
discrimination, and workforce utilization. - Answer -Workforce Utilization Review: A
comparison of the proportion of employees in protected groups with the proportion that
each group represents in the relevant labor market.
adverse: denying success of protected group
reconciliation: "making one belief compatible with another, restoring friendly relations"
Know how to measure and evaluate a quality recruitment source. - Answer -Yield Ratio:
A ratio that expresses the percentage of applicants who successfully move from one
stage of the recruitment and selection process to the next.
Cost per Hire: The total amount of money spent to fill a vacancy. The number is
computed by finding the
cost of using a particular recruitment source and dividing that cost bythe number of
people hired to fill that type of vacancy.
, Know how to use Transitional matrices in HR Planning. - Answer -chart that shows the
proportion of employees in various job categories in two time periods:
Where did people in each category go? Where did people in each category come from?
*useful for charting historical trends in the company's supply of labor
What characteristics should recruiters possess. - Answer -Warmth, Information,
Realism, Feedback
. Know the different ways companies can reduce an expected labor surplus quickly and
efficiently. - Answer -Downsizing: Planned elimination of large numbers of personnel
Reducing hours: Usually includes reducing pay
Early retirement programs: Encourage older workers to leave voluntarily
Why would a company use a yield ratio? What would that help determine? - Answer -
The percentage of applicants who successfully move from one stage of the recruitment
and selection process to the next, Effectiveness of a recruitment source
What are advantages of internal recruitment sources? - Answer -Internal = employees
who currently hold other positions in the organization
First, it generates applicants who are well known to the organization. In addition, these
applicants are relatively knowledgeable about the organization's vacancies, which
minimizes the possibility they will have unrealistic expectations about the job. Finally,
filling vacancies through internal recruiting is generally cheaper and faster than looking
outside the organization.
Know the following personnel policies: social presence and reputation, due process,
lead-the-market -pay strategy, and employment at will. - Answer -social presence and
reputation: Research suggests that the image of an organization influences the degree
to which a person feels attracted to the organization and interested in being part of it
due process: Policies that formally lay out the steps an employee may take to appeal
the employer's decision to terminate that employee
lead-the-market-pay: Organizations have a recruiting advantage if their policy is to take
a "lead- the-market" approach to pay-that is, pay more than the current market wages
for a job. Higher pay can also make up for a job's less desirable features
employment at will: Employment principle that if there is no specific employment
contract saying otherwise, the employer or employee may end an employment
relationship at any time, regardless of cause.
Understand concerns of cognitive ability tests such as: scoring, reliability, ability to
predict performance, and potential for disparate impact. - Answer -potential for
disparate impact: hard to judge scores since it has a historical pattern in which use of
the tests has had an adverse impact on African Americans
Know the "Big Five" personality traits - Answer -Openness to experience
(inquisitiveness)
