2025/2026 OMGT 5373 QUALITY MANAGEMENT
MIDTERM/FINAL EXAM WITH ALL COMPLETE
QUESTIONS AND DETAILED ANSWERS (EXPERT
VERIFIED) FOR GUARANTEED PASS TOP-RATED
A+.
OMGT 5373
Prepare for your OMGT 5373 Quality Management Midterm/Final
Exam using this comprehensive resource. It features exam-style
questions, key concepts, and process improvement methodologies
aligning with current OMGT 5373 course standards and real-world
quality practices. Ideal for students in quality and operations
management.
Which of these are traits of medieval guilds? ......
ANSWER ....... -Inspection committees which
recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
,2|Page
test and inspection ...... ANSWER ....... appraisal
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
returns ...... ANSWER ....... external failure
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
training ...... ANSWER ....... prevention
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
periodically measuring the calibration of instruments ......
ANSWER ....... appraisal
,3|Page
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
ensuring a design that can be manufactured ......
ANSWER ....... prevention
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
recallls ...... ANSWER ....... external failure
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
scrap ...... ANSWER ....... internal failure
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
, 4|Page
in the right column for the action or characteristic listed in
the left column.
quality planning ...... ANSWER ....... prevention
With reference to Cost of Quality (Prevention, Appraisal,
Internal Failure, and External Failure), write the type of cost
in the right column for the action or characteristic listed in
the left column.
rework ...... ANSWER ....... internal failure
The concept of quality in products and services can trace its
early roots back to ____________________ ...... ANSWER
....... medieval Europe
The birth of the modern total quality movement in the
United States came as a direct response to the quality
revolution in _____ following _________. ...... ANSWER
....... Japan, World War II
Juran and Gryna identified 3 groupings of quality activities,
known as the Juran Trilogy. Which of the following items