PCO 100 Final Exam Questions with Correct Answers Latest Update

PCO 100 Final Exam Questions with Correct Answers Latest Update what are the professional nursing relationships - Answers 1. Nurse-client helping relationships 2. Nurse-family relationships 3. Nurse-health team relationships 4. Nurse-community relationships what are the basic elements of the communication process - Answers 1. Referent-motivates one to communicate with another 2. Sender and receiver- one who encodes and one who decodes the message 3. Message-content of communication 4. Channels - means of conveying and receiving messages 5. Feedback - message the receiver returns 6. Interpersonal variable-factors that influence communication 7. Environment-the setting for send a receive her interactions What are the levels of communication - Answers 1. Intra-personal- occurs within an individual 2. Interpersonal-one to one interaction between two people 3. Trans personal-interaction with in a persons spiritual domain 4. Small group-interactions with a small number of people 5. Public-interaction with an audience Identify examples of verbal communication - Answers 1. Vocabulary 2. Denotative and connotative meaning 3. Pacing 4. intonation 5. clarity and brevity 6. timing and relevance Identify examples of nonverbal communication - Answers 1. Personal appearance 2. Posture and gait 3. Facial expressions 4. eye contact 5. Gestures 6. Sounds 7. Territoriality and personal space Define symbolic communication - Answers The verbal and nonverbal symbolism used by others to convey a meaning Define metacommunication - Answers A broad term that refers to all factors that influence communication what are elements of professional communication - Answers -courtesy -use of names -privacy and confidentiality -trustworthiness -autonomy and responsibility -assertiveness How to actively listen - Answers S: sit facing the patient O: keep and open posture L: lean toward the patient E: establish and maintain intermittent eye contact R: relax Define self concept - Answers Self-concepts create and reflect our personal reality in Broadview. The four aspects of self-concept are physical, cognitive, emotional and spiritual Define self-esteem - Answers The emotional value a person places on their personal self worth in relation to others in the environment Define self-efficacy - Answers Originally developed by Albert Bandura it refers to a persons precept sure believe that he or she has the capability to perform general or specific life tasks successfully What are the five dynamic components of the therapeutic relationship - Answers 1. Trust-shared belief that others are capable of assisting in times of distress and will probably do so 2. Empathy -ability to walk a mile in another person shoes 3. Autonomy -ability to direct and control once activities and destiny 4. Caring -Energy that allows caregivers to unconditionally except our people even when they are most unloveable 5. Hope -expectation of achieving a future gain consist of six dimensions What are characteristics of the therapeutic relationship - Answers 1. Acceptance -to receive what is been offered and remember that the person who must be accepted not the behaviours or the attitudes 2. Rapport -ability to establish a meaningful connection with clients 3. Genuineness -to be open and honest and sincere in the relationship 4. Therapeutic use of self -feel good about yourself to develop and awareness of how your actions, gestures and expressions affect other people What are the four stages or phases of the therapeutic relationship - Answers 1. Pre-preparation phase 2. Orientation phase 3. Working phase 4. Termination phase What are the family forms - Answers 1. Nuclear