& answers graded A+
(A) Once a year NO
(B) Twice a year
(*C*) Every two years
(D) Every three years - correct answer ✔✔ GPC refresher training must be taken
Per span of control policy, the maximum number of Cardholder accounts an AO may oversee is -
correct answer ✔✔ 7
occurs when the amount credited to an AO account exceeds the amount billed by the bank -
correct answer ✔✔ Credit balance
(A) Returned or canceled merchandise with no credit received
(B) Invoice amount discrepancies
(C) Duplicate billings and non-receipt of merchandise
(*D*) Convenience Check transactions - correct answer ✔✔ Which of the following transactions
may not be disputed through the bank?
TRUE - correct answer ✔✔ (T/F) A/OPC to AO and Cardholder accounts are not to exceed 1:300
(A) Certificate of Appointment
(B) Appointment/Termination Record (DD Form 577)
(*C*) Letter of Appoitment