NASBA ETHICAL LEADERSHIP CERTIFICATION EXAM
STUDY GUIDE QUESTIONS AND CORRECT ANSWERS
___ of eth8ical issues are unobservable and are like icebergs - correct
answer- 90%
___ of executives considered transparency to be one of the top methods
of building trust among employees. - correct answer- 97%
________________________ is one of the biggest risks a company faces.
- correct answer- Complacency
- Admit you were wrong
- Help followers learn - correct answer- When to use
accommodating style
- Allows members to share information
- Explore a variety of ideas and solutions
- Take on additional tasks an individual member could not handle on
their own - correct answer- Advantages of teams in organizations
- Background checks
- Standardized cash-handling process
,- Cash duties segregated and scheduled - correct answer- Best
practices of preventing fraud
- Better financial results
- Better reputation
- Better stakeholder relationships
- Better work experience for employees - correct answer- Results of
ethical conduct
- Complacent
- Lack of oversight
- Poor mechanisms to uncover behaviors
- Reacted immediately to ethical scandal
- Took responsibility
- Was transparent with shareholders - correct answer- James Dimon
- Comprised of an individual moral code
- Developed by family, friends, personal beliefs, and personal
experiences
- Don't have to talk about personal ethics
- Equips you to make moral decisions in life - correct answer-
Personal ethics
,- Content
- Distribution
- Incorporation - correct answer- Factors of ethical code
effectiveness
- Determining who is right based on independent standards
- Legal code, seniority
- Favor Competing and avoiding (protecting) styles - correct answer-
Rights-based systems
- Earns annual profit of $11 Billion
- Fostered a highly ethical culture
- Create opportunities to create additional oversight and remove ethical
loopholes
- Operates with decentralized management
- Overcame insider trading incident that appeared to taint reputation
and is determined to learn from mistakes - correct answer- Warren
Buffet
- Empathetic to consumers (Healthier food options)
- Strong personal character
- Developed and implemented a strong succession plan as CEO of
McDonald's
- Shares triple in value
, - Satisfied stakeholders
- Maintained the financial health of McDonald's
- Smooth succession of new CEO - correct answer- Jim Skinner
- Enables many members to discuss ethical issues
- Allows for a variety of opinions and perspectives on how to address an
issue
- Cohesion can help organizational members speak up
- Creates accountability - correct answer- Pros of small group
communication
- Encourages employees to reach full potential as contributors of value
- Strongly influence ethical decision-making than transactional leaders
because they actively promote shared vision
- Makes employees feel valued - correct answer- Transformative
leadership
- Ethics codes
- Review processes
- Communication of Ethical Policies and Programs - correct answer-
Assessment Areas
- Expense receipts
STUDY GUIDE QUESTIONS AND CORRECT ANSWERS
___ of eth8ical issues are unobservable and are like icebergs - correct
answer- 90%
___ of executives considered transparency to be one of the top methods
of building trust among employees. - correct answer- 97%
________________________ is one of the biggest risks a company faces.
- correct answer- Complacency
- Admit you were wrong
- Help followers learn - correct answer- When to use
accommodating style
- Allows members to share information
- Explore a variety of ideas and solutions
- Take on additional tasks an individual member could not handle on
their own - correct answer- Advantages of teams in organizations
- Background checks
- Standardized cash-handling process
,- Cash duties segregated and scheduled - correct answer- Best
practices of preventing fraud
- Better financial results
- Better reputation
- Better stakeholder relationships
- Better work experience for employees - correct answer- Results of
ethical conduct
- Complacent
- Lack of oversight
- Poor mechanisms to uncover behaviors
- Reacted immediately to ethical scandal
- Took responsibility
- Was transparent with shareholders - correct answer- James Dimon
- Comprised of an individual moral code
- Developed by family, friends, personal beliefs, and personal
experiences
- Don't have to talk about personal ethics
- Equips you to make moral decisions in life - correct answer-
Personal ethics
,- Content
- Distribution
- Incorporation - correct answer- Factors of ethical code
effectiveness
- Determining who is right based on independent standards
- Legal code, seniority
- Favor Competing and avoiding (protecting) styles - correct answer-
Rights-based systems
- Earns annual profit of $11 Billion
- Fostered a highly ethical culture
- Create opportunities to create additional oversight and remove ethical
loopholes
- Operates with decentralized management
- Overcame insider trading incident that appeared to taint reputation
and is determined to learn from mistakes - correct answer- Warren
Buffet
- Empathetic to consumers (Healthier food options)
- Strong personal character
- Developed and implemented a strong succession plan as CEO of
McDonald's
- Shares triple in value
, - Satisfied stakeholders
- Maintained the financial health of McDonald's
- Smooth succession of new CEO - correct answer- Jim Skinner
- Enables many members to discuss ethical issues
- Allows for a variety of opinions and perspectives on how to address an
issue
- Cohesion can help organizational members speak up
- Creates accountability - correct answer- Pros of small group
communication
- Encourages employees to reach full potential as contributors of value
- Strongly influence ethical decision-making than transactional leaders
because they actively promote shared vision
- Makes employees feel valued - correct answer- Transformative
leadership
- Ethics codes
- Review processes
- Communication of Ethical Policies and Programs - correct answer-
Assessment Areas
- Expense receipts
