WITH COMPLETE SOLUTIONS
acceptance sampling Correct Answer quality reassurance that
relies primarily on inspection of batches of previously produced
items
Agility Correct Answer the ability of an organization to
respond quickly to demands or opportunities
assignable variation Correct Answer In process output, a
variation whose cause can be identified; a nonrandom variation
attributes Correct Answer generate data that are counted
available capacity
expertise
quality considerations
nature of demand
costs
risks Correct Answer factors to consider whether job is
completed in house or outsourced?
Bottleneck Operation Correct Answer An operation in a
sequence of operations whose capacity is lower than that of the
other operations
breakeven point Correct Answer the volume of output at
which total cost and total revenue are equal
, c-chart Correct Answer control chart for attributes, used to
monitor the number of defects per unit
capability index Correct Answer used to assess the ability of a
process to meet specifications
capacity Correct Answer the upper limit or ceiling on the load
that an operating unit can handle
capacity cushion Correct Answer extra capacity used to offset
demand uncertainty
cash flow Correct Answer the difference between cash
received from sales and other sources, and cash outflow for
labor, material, overhead, and taxes
center of gravity method Correct Answer Method for locating
a distribution center that minimizes distribution cost
Central Limit Theorem Correct Answer the distribution of
sample averages tends to be normal regardless of the shape of
the process distribution
clustering Correct Answer similar types of businesses locate
near each other
competitiveness Correct Answer How effectively an
organization meets the wants and needs of customers relative to
others that offer similar goods or services