COMM 305 EXAM 1 REVIEW QUESTIONS
Contexts of Communication: Individual and Social - Answer -How individual differences
and social roles influence the communication process
Ex: Men and Women communicate differently (How gender roles influence the way we
communicate with each other)
Contexts of Communication: Interpersonal - Answer -The interaction between two
individuals, who often have a relationship with each other
Ex: How relationships start and develop and maintain or end (How you create
friendships, romantic relationships)
Contexts of Communication: Intercultural - Answer -When two people are from different
cultures.
- Understanding cultural differences and how to adapt to other people's culture
Contexts of Communication: Persuasion - Answer -How to change other people's
attitudes and behaviors
Contexts of Communication: Group - Answer -How people work together and make
decision in groups
Contexts of Communication: Organizational - Answer -Formal, structured
Contexts of Communication: Mediated - Answer -How technology influence our
interpersonal, group, and organizational communication
Contexts of Communication: Mass Communication - Answer -The influence of mass-
mediated messages
Three ways in which existing definitions of communication differ from each other: -
Answer -- Levels of Observation
- Intentionality
- Normative Judgement
Levels of Observation - Answer -Broad definition- nonverbal & verbal body language,
gesture, winking, body temperature.
Narrow definition- spoken words.
Intentionality - Answer -Communication has to be intentional to be communication.
- Sender-Oriented
- Receiver-Oriented
Sender-oriented definition - Answer -Need to want to send out information messages to
you to be a communication.
, - Ex: If your boss yawns out of physical exhaustion, it is not communication because it
was unintentional
Receiver-oriented definition - Answer -Believes that as long as the receivers get the
message or some information, then it is a communication.
Normative Judgement - Answer -Does it have to be successful/accurate to be
considered communication?
Ex: Asking a girl to marry you and she says no. Is that communication?
Communication Competence - Answer -Communicating in ways that are effective and
appropriate for a given situation
Effectiveness - Answer -- Dimension of Communication Competence
- Means you need to get to achieve the goals that you want to achieve
Ex:
If you are going to sell people something that other people are actually going to buy it
from you
If you are going to persuade your roommate to take out the trash, your roommate will
actually do that.
Appropriateness - Answer -- Dimension of Communication Competence
- Means that you have to do it in an appropriate manner.
Ex: You can only talk nicely to your classmate
Common Sense Theory - Answer -We come up with conclusions based on personal
experience/observation.
- You observe something and you come up with some conclusions or you learn a lesson
from it
- Only applies to yourself & not always true & not tested at all
Ex: Based on her own experience, personal experience, Jennifer came up with this
theory: People cannot be trusted.
Ex: Noticing that Aggies are nice
Working Theory - Answer -Theories that people within our profession come up with
about the best techniques for doing something.
- Professionals (generalizations made in a particular profession)
Ex: Hogwarts School of Witchcraft and Wizardry- you come up with theories about how
to be a good wizard. You need to learn the enchantment and pronounce them clearly.
- You have a set of lessons or theories about how to be a wizard
Scholarly Theory - Answer -Most developed kind of theory that has been empirically
and rigorously tested by scholars using academic research to show that they are true.
- Based on Systematic Research (academics)
- Provides the most accurate, thorough, and abstract explanation but typically most
complex and difficult to understand
Contexts of Communication: Individual and Social - Answer -How individual differences
and social roles influence the communication process
Ex: Men and Women communicate differently (How gender roles influence the way we
communicate with each other)
Contexts of Communication: Interpersonal - Answer -The interaction between two
individuals, who often have a relationship with each other
Ex: How relationships start and develop and maintain or end (How you create
friendships, romantic relationships)
Contexts of Communication: Intercultural - Answer -When two people are from different
cultures.
- Understanding cultural differences and how to adapt to other people's culture
Contexts of Communication: Persuasion - Answer -How to change other people's
attitudes and behaviors
Contexts of Communication: Group - Answer -How people work together and make
decision in groups
Contexts of Communication: Organizational - Answer -Formal, structured
Contexts of Communication: Mediated - Answer -How technology influence our
interpersonal, group, and organizational communication
Contexts of Communication: Mass Communication - Answer -The influence of mass-
mediated messages
Three ways in which existing definitions of communication differ from each other: -
Answer -- Levels of Observation
- Intentionality
- Normative Judgement
Levels of Observation - Answer -Broad definition- nonverbal & verbal body language,
gesture, winking, body temperature.
Narrow definition- spoken words.
Intentionality - Answer -Communication has to be intentional to be communication.
- Sender-Oriented
- Receiver-Oriented
Sender-oriented definition - Answer -Need to want to send out information messages to
you to be a communication.
, - Ex: If your boss yawns out of physical exhaustion, it is not communication because it
was unintentional
Receiver-oriented definition - Answer -Believes that as long as the receivers get the
message or some information, then it is a communication.
Normative Judgement - Answer -Does it have to be successful/accurate to be
considered communication?
Ex: Asking a girl to marry you and she says no. Is that communication?
Communication Competence - Answer -Communicating in ways that are effective and
appropriate for a given situation
Effectiveness - Answer -- Dimension of Communication Competence
- Means you need to get to achieve the goals that you want to achieve
Ex:
If you are going to sell people something that other people are actually going to buy it
from you
If you are going to persuade your roommate to take out the trash, your roommate will
actually do that.
Appropriateness - Answer -- Dimension of Communication Competence
- Means that you have to do it in an appropriate manner.
Ex: You can only talk nicely to your classmate
Common Sense Theory - Answer -We come up with conclusions based on personal
experience/observation.
- You observe something and you come up with some conclusions or you learn a lesson
from it
- Only applies to yourself & not always true & not tested at all
Ex: Based on her own experience, personal experience, Jennifer came up with this
theory: People cannot be trusted.
Ex: Noticing that Aggies are nice
Working Theory - Answer -Theories that people within our profession come up with
about the best techniques for doing something.
- Professionals (generalizations made in a particular profession)
Ex: Hogwarts School of Witchcraft and Wizardry- you come up with theories about how
to be a good wizard. You need to learn the enchantment and pronounce them clearly.
- You have a set of lessons or theories about how to be a wizard
Scholarly Theory - Answer -Most developed kind of theory that has been empirically
and rigorously tested by scholars using academic research to show that they are true.
- Based on Systematic Research (academics)
- Provides the most accurate, thorough, and abstract explanation but typically most
complex and difficult to understand
