Instructor Manual For Essentials of
Organizational Behaviour Third Canadian
Edition
INSTRUCTOR’S MANUAL
Michael Halinski
Ryerson University
Essentials of
Organizational Behaviour
Third Canadian Edition
Stephen P. Robbins
San Diego State University
Timothy A. Judge
University of Notre Dame
Katherine E. Breward
University of Winnipeg
ISBN 978-0-13-731781-3
,Copyright © 2023 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian
copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.
Dissemination or sale of any part of this work (including on the Internet) will destroy the integrity of the work and is
not permitted. The copyright holder grants permission to instructors who have adopted Essentials of Organizational
Behaviour by Robbins/Judge/Breward, to post this material online only if the use of the website is restricted by access
codes to students in the instructor’s class that is using the textbook and provided the reproduced material bears this
copyright notice.
, Contents
Chapter 1 What Is Organizational Behaviour? 1-1
Chapter 2 Organizational Culture 2-1
Chapter 3 Diversity in Organizations 3-1
Chapter 4 Attitudes, Emotions, Moods, and Stress Management 4-1
Chapter 5 Personality and Values 5-1
Chapter 6 Perception and Individual Decision Making 6-1
Chapter 7 Motivation 7-1
Chapter 8 Foundations of Group Behaviour 8-1
Chapter 9 Understanding Work Teams 9-1
Chapter 10 Communication 10-1
Chapter 11 Leadership 11-1
Chapter 12 Power and Politics 12-1
Chapter 13 Conflict and Negotiation 13-1
Chapter 14 Organizational Change 14-1
Copyright © 2023 Pearson Canada Inc.
, Chapter 1 What Is Organizational Behaviour?
Chapter 1
What Is Organizational Behaviour?
Chapter Overview
This chapter introduces the concept of organizational behaviour. The focus of the text is
that coupling individual understanding of behaviour gained through experience with that
gained through systematic OB analysis will help managers become more effective.
Many of the important challenges being faced by today’s managers are described, as are the
three levels of OB study. The outline of the text is described in relation to these three levels.
Chapter Objectives
After studying this chapter, the student should be able to:
1.1 Define organizational behaviour (OB) and discuss why the interpersonal skills
learned through its study are important.
1.2 Assess the importance of using a scientific approach to OB.
1.3 Identify the major behavioural science disciplines that contribute to OB.
1.4 Explain why few absolutes apply to OB.
1.5 Describe the challenges and opportunities managers face when applying OB
concepts in their workplaces.
1.6 Compare the three levels of analysis in this text’s OB model.
Suggested Lecture Outline
I. ORGANIZATIONAL BEHAVIOUR AND THE IMPORTANCE OF INTERPERSONAL SKILLS
A. Until the late 1980s, business school curricula emphasized the technical aspects of
management, focusing on economics, accounting, finance, and quantitative
techniques.
1. Course work in human behaviour and people skills received relatively less
attention.
2. During the past three decades, however, business faculty have come to realize
the role that understanding human behaviour plays in determining a manager’s
effectiveness, and required courses on people skills have been added to many
curricula.
B. Developing managers’ interpersonal skills also helps organizations attract and keep
high-performing employees.
1. Regardless of labour market conditions, outstanding employees are always in
short supply.
2. Companies known as good places to work have a big advantage.
3. A recent survey of hundreds of workplaces, and over 200,000 respondents,
showed the social relationships among co-workers and supervisors were
strongly related to overall job satisfaction.
Copyright © 2023 Pearson Canada Inc. 1-1
Organizational Behaviour Third Canadian
Edition
INSTRUCTOR’S MANUAL
Michael Halinski
Ryerson University
Essentials of
Organizational Behaviour
Third Canadian Edition
Stephen P. Robbins
San Diego State University
Timothy A. Judge
University of Notre Dame
Katherine E. Breward
University of Winnipeg
ISBN 978-0-13-731781-3
,Copyright © 2023 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian
copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.
Dissemination or sale of any part of this work (including on the Internet) will destroy the integrity of the work and is
not permitted. The copyright holder grants permission to instructors who have adopted Essentials of Organizational
Behaviour by Robbins/Judge/Breward, to post this material online only if the use of the website is restricted by access
codes to students in the instructor’s class that is using the textbook and provided the reproduced material bears this
copyright notice.
, Contents
Chapter 1 What Is Organizational Behaviour? 1-1
Chapter 2 Organizational Culture 2-1
Chapter 3 Diversity in Organizations 3-1
Chapter 4 Attitudes, Emotions, Moods, and Stress Management 4-1
Chapter 5 Personality and Values 5-1
Chapter 6 Perception and Individual Decision Making 6-1
Chapter 7 Motivation 7-1
Chapter 8 Foundations of Group Behaviour 8-1
Chapter 9 Understanding Work Teams 9-1
Chapter 10 Communication 10-1
Chapter 11 Leadership 11-1
Chapter 12 Power and Politics 12-1
Chapter 13 Conflict and Negotiation 13-1
Chapter 14 Organizational Change 14-1
Copyright © 2023 Pearson Canada Inc.
, Chapter 1 What Is Organizational Behaviour?
Chapter 1
What Is Organizational Behaviour?
Chapter Overview
This chapter introduces the concept of organizational behaviour. The focus of the text is
that coupling individual understanding of behaviour gained through experience with that
gained through systematic OB analysis will help managers become more effective.
Many of the important challenges being faced by today’s managers are described, as are the
three levels of OB study. The outline of the text is described in relation to these three levels.
Chapter Objectives
After studying this chapter, the student should be able to:
1.1 Define organizational behaviour (OB) and discuss why the interpersonal skills
learned through its study are important.
1.2 Assess the importance of using a scientific approach to OB.
1.3 Identify the major behavioural science disciplines that contribute to OB.
1.4 Explain why few absolutes apply to OB.
1.5 Describe the challenges and opportunities managers face when applying OB
concepts in their workplaces.
1.6 Compare the three levels of analysis in this text’s OB model.
Suggested Lecture Outline
I. ORGANIZATIONAL BEHAVIOUR AND THE IMPORTANCE OF INTERPERSONAL SKILLS
A. Until the late 1980s, business school curricula emphasized the technical aspects of
management, focusing on economics, accounting, finance, and quantitative
techniques.
1. Course work in human behaviour and people skills received relatively less
attention.
2. During the past three decades, however, business faculty have come to realize
the role that understanding human behaviour plays in determining a manager’s
effectiveness, and required courses on people skills have been added to many
curricula.
B. Developing managers’ interpersonal skills also helps organizations attract and keep
high-performing employees.
1. Regardless of labour market conditions, outstanding employees are always in
short supply.
2. Companies known as good places to work have a big advantage.
3. A recent survey of hundreds of workplaces, and over 200,000 respondents,
showed the social relationships among co-workers and supervisors were
strongly related to overall job satisfaction.
Copyright © 2023 Pearson Canada Inc. 1-1
