SF practice exam QUESTIONS WITH
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ANSWERS
1. Ursa Major Solar has the following environment and
|\ |\ |\ |\ |\ |\ |\ |\ |\
requirements:
-Critical, high priority accounts have an assigned District
|\ |\ |\ |\ |\ |\ |\ |\
manager, sales representative, inside sales representative, and
|\ |\ |\ |\ |\ |\ |\
customer service representative |\ |\
-The sales manager wants to prevent these accounts from being
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
in advertently contacted more than once on the same day.
|\ |\ |\ |\ |\ |\ |\ |\ |\
- The sales manager wants to report on various customer
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
interactions.
How should the administrator fulfill these requirements?
|\ |\ |\ |\ |\ |\
A. Enter comments into the notes section on the account
|\ |\ |\ |\ |\ |\ |\ |\ |\
B. Post customer interactions in chatter on the account.
|\ |\ |\ |\ |\ |\ |\ |\
C. Log a case on the account.
|\ |\ |\ |\ |\ |\
D. Log a separate task, call, or activity on the account
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
D. Log a separate task,call, or activity on the account.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Correct: Use activities to log key touch points on customers so
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
that a report can be polled.
|\ |\ |\ |\ |\
2. Universal containers has asked its administrator to
|\ |\ |\ |\ |\ |\ |\ |\
automatically set some fields when a lead is created. |\ |\ |\ |\ |\ |\ |\ |\
,What is the best way for the administrator to perform this
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
automation?
A. Record triggered flow that runs before save
|\ |\ |\ |\ |\ |\ |\
B. Create one workflow rule per field
|\ |\ |\ |\ |\ |\
C. Use a screen flow with default values
|\ |\ |\ |\ |\ |\ |\
D. Use prices builder that launch a flow
|\ |\ |\ |\ |\ |\ |\
A. Record Triggered-Flow that runs before save
|\ |\ |\ |\ |\ |\
Correct: trigger Identifies what launches the flow., Criteria define
|\ |\ |\ |\ |\ |\ |\ |\ |\
the specifics of the trigger. Action determines what the flow does
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
Update New and change records by using before-save updates in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
flows.
3. Which two best practices are recommended prior to mass-
|\ |\ |\ |\ |\ |\ |\ |\ |\
deleting records? |\
Choose 2 answers |\ |\
A. Run and export a report to archive data before deletion.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
B. Schedule a weekly data export and download the backup zip
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
files.
C. Download a Setup Audit Trail for the last six months before
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
deletion.
, D. Create a new list view for all records that need to be deleted.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
A. Run and export a report to archive data before deletion.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
B. Schedule a weekly data export and download the backup zip
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
files.
Correct: backup data prior to mass deleting
|\ |\ |\ |\ |\ |\
4. Ursa Major Solar is using Products and price books.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Which two items should an administrator take into considerations
|\ |\ |\ |\ |\ |\ |\ |\
about the features?
|\ |\ |\
Choose two options: |\ |\
A. Products without a price are automatically added to the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
standard price book. |\ |\
B. If Price books contain assets they cannot contain products
|\ |\ |\ |\ |\ |\ |\ |\ |\
C. The standard and list price for a product can be listed and
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
more than one currency
|\ |\ |\
D. A product can have a different list price in different price
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
books.
C. The standard and list price for a product can be listed in more
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
than one currency.
|\ |\
Correct: Each product can exist in multiple price books with
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
different prices and currency. |\ |\ |\
|\ |\ |\ |\ |\
ANSWERS
1. Ursa Major Solar has the following environment and
|\ |\ |\ |\ |\ |\ |\ |\ |\
requirements:
-Critical, high priority accounts have an assigned District
|\ |\ |\ |\ |\ |\ |\ |\
manager, sales representative, inside sales representative, and
|\ |\ |\ |\ |\ |\ |\
customer service representative |\ |\
-The sales manager wants to prevent these accounts from being
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
in advertently contacted more than once on the same day.
|\ |\ |\ |\ |\ |\ |\ |\ |\
- The sales manager wants to report on various customer
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
interactions.
How should the administrator fulfill these requirements?
|\ |\ |\ |\ |\ |\
A. Enter comments into the notes section on the account
|\ |\ |\ |\ |\ |\ |\ |\ |\
B. Post customer interactions in chatter on the account.
|\ |\ |\ |\ |\ |\ |\ |\
C. Log a case on the account.
|\ |\ |\ |\ |\ |\
D. Log a separate task, call, or activity on the account
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
D. Log a separate task,call, or activity on the account.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Correct: Use activities to log key touch points on customers so
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
that a report can be polled.
|\ |\ |\ |\ |\
2. Universal containers has asked its administrator to
|\ |\ |\ |\ |\ |\ |\ |\
automatically set some fields when a lead is created. |\ |\ |\ |\ |\ |\ |\ |\
,What is the best way for the administrator to perform this
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
automation?
A. Record triggered flow that runs before save
|\ |\ |\ |\ |\ |\ |\
B. Create one workflow rule per field
|\ |\ |\ |\ |\ |\
C. Use a screen flow with default values
|\ |\ |\ |\ |\ |\ |\
D. Use prices builder that launch a flow
|\ |\ |\ |\ |\ |\ |\
A. Record Triggered-Flow that runs before save
|\ |\ |\ |\ |\ |\
Correct: trigger Identifies what launches the flow., Criteria define
|\ |\ |\ |\ |\ |\ |\ |\ |\
the specifics of the trigger. Action determines what the flow does
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
Update New and change records by using before-save updates in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
flows.
3. Which two best practices are recommended prior to mass-
|\ |\ |\ |\ |\ |\ |\ |\ |\
deleting records? |\
Choose 2 answers |\ |\
A. Run and export a report to archive data before deletion.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
B. Schedule a weekly data export and download the backup zip
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
files.
C. Download a Setup Audit Trail for the last six months before
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
deletion.
, D. Create a new list view for all records that need to be deleted.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
A. Run and export a report to archive data before deletion.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
B. Schedule a weekly data export and download the backup zip
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
files.
Correct: backup data prior to mass deleting
|\ |\ |\ |\ |\ |\
4. Ursa Major Solar is using Products and price books.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Which two items should an administrator take into considerations
|\ |\ |\ |\ |\ |\ |\ |\
about the features?
|\ |\ |\
Choose two options: |\ |\
A. Products without a price are automatically added to the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
standard price book. |\ |\
B. If Price books contain assets they cannot contain products
|\ |\ |\ |\ |\ |\ |\ |\ |\
C. The standard and list price for a product can be listed and
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
more than one currency
|\ |\ |\
D. A product can have a different list price in different price
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
books.
C. The standard and list price for a product can be listed in more
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
than one currency.
|\ |\
Correct: Each product can exist in multiple price books with
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
different prices and currency. |\ |\ |\
