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NURS 160 Week 1 Questions with Detailed
Verified Answers
Effective Communication Ans:— body language, eye contact, repeat
back, positive outcome, both people understand what is being said
Close-Ended Questions Ans:— good for immediate answers, usually
requires a 1-2 word response, no need for pt to elaborate
Ex: What is your name?
Open-Ended Questions Ans:— allows pt to ellaborate, give more info,
helps when we want or need more info, does not require a specific
question, cannot be answered with a "yes" or "no"
Ex: How do you feel about your surgery?
Therapeutic Communication Ans:— face-to-face, touch (not always
appropriate), silence (when its better not to say anything)
Restating Ans:— repeating back what the nurse believes to be the pts
main point
Paraphrasing Ans:— nurse is putting what the pt is saying into their
own words
Clarifying Ans:— seek to understand the pts message by asking for
more info
Focusing Ans:— bringing the pts attention back to the topic
Reflecting Ans:— assists pt to reflect their own feelings rather than
seeking answers from others
Ex: pt asks "what should I do?" nurse is not allowed to tell them
Stating Observations Ans:— observe and communicate your
observations back to the pt
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Ex: you are saying you are not in pain, but you wince when you move
Offering Info Ans:— offer to educate pt on diabetes, discharge
planning, new diagnosis, etc.
Summarizing Ans:— review the main ideas of your discussion
Communication Blocks Ans:— false reassurance, giving advice,
assumptions, approval/disapproval, automatic responses, defensiveness,
arguing, asking for explanations, changing the subject
False Reassurance Ans:— promising pt or family that everything will be
fine
Giving Advice/Personal Opinions Ans:— "If I were you, I would"
False Assumptions/Jumping to Conclusions Ans:— "Your family is not
very supportive.."
Approval/Disapproval Ans:— imposing your own beliefs -leave your
biases at the door
'
Automatic Responses Ans:— "Well I do not make the rules"
Defensiveness Ans:— responding negatively to criticism
"you must not have heard me right"
Arguing Ans:— "how can you say your pain is 10/10, but you were just
laughing?"
Asking for Explanations Ans:— "why?" sound accusing
Changing the subject Ans:— "we will worry about that later"
What is an adverse effect of opiate agents? Ans:— orthostatic
hypotension
What helps with constipation? Ans:— fiber, fluid, movement
How often do you need a tetanus shot? Ans:— every 10 years
NURS 160 Week 1 Questions with Detailed
Verified Answers
Effective Communication Ans:— body language, eye contact, repeat
back, positive outcome, both people understand what is being said
Close-Ended Questions Ans:— good for immediate answers, usually
requires a 1-2 word response, no need for pt to elaborate
Ex: What is your name?
Open-Ended Questions Ans:— allows pt to ellaborate, give more info,
helps when we want or need more info, does not require a specific
question, cannot be answered with a "yes" or "no"
Ex: How do you feel about your surgery?
Therapeutic Communication Ans:— face-to-face, touch (not always
appropriate), silence (when its better not to say anything)
Restating Ans:— repeating back what the nurse believes to be the pts
main point
Paraphrasing Ans:— nurse is putting what the pt is saying into their
own words
Clarifying Ans:— seek to understand the pts message by asking for
more info
Focusing Ans:— bringing the pts attention back to the topic
Reflecting Ans:— assists pt to reflect their own feelings rather than
seeking answers from others
Ex: pt asks "what should I do?" nurse is not allowed to tell them
Stating Observations Ans:— observe and communicate your
observations back to the pt
, Page | 2
Ex: you are saying you are not in pain, but you wince when you move
Offering Info Ans:— offer to educate pt on diabetes, discharge
planning, new diagnosis, etc.
Summarizing Ans:— review the main ideas of your discussion
Communication Blocks Ans:— false reassurance, giving advice,
assumptions, approval/disapproval, automatic responses, defensiveness,
arguing, asking for explanations, changing the subject
False Reassurance Ans:— promising pt or family that everything will be
fine
Giving Advice/Personal Opinions Ans:— "If I were you, I would"
False Assumptions/Jumping to Conclusions Ans:— "Your family is not
very supportive.."
Approval/Disapproval Ans:— imposing your own beliefs -leave your
biases at the door
'
Automatic Responses Ans:— "Well I do not make the rules"
Defensiveness Ans:— responding negatively to criticism
"you must not have heard me right"
Arguing Ans:— "how can you say your pain is 10/10, but you were just
laughing?"
Asking for Explanations Ans:— "why?" sound accusing
Changing the subject Ans:— "we will worry about that later"
What is an adverse effect of opiate agents? Ans:— orthostatic
hypotension
What helps with constipation? Ans:— fiber, fluid, movement
How often do you need a tetanus shot? Ans:— every 10 years
