CPPS Review Course EXAM ACTUAL EXAM
CPPS REVIEW COURSE EXAM ACTUAL EXAM NEWEST
2025/2026 COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |BRAND NEW VERSION!!
You are charged with identifying and recommending a new event reporting system
for your organization. Which of the following would be the best technique to use
when evaluating new software systems?
A.) Invite senior leaders of the organization to a workshop to ask questions of the
software vendor. Review leader evaluations following the workshop.
B.) Conduct an open vendor fair for all staff to review various options. Evaluate
written and verbal feedback on the systems from participants.
C.) Survey your peers across the nation to determine the most popular vendor.
Recommend the vendor that is referenced most frequently.
D.) Develop a "Request for Proposal" to submit to various software vendors.
Evaluate the best responses to make a recommendation. - Correct Answer-B.)
Conduct an open vendor fair for all staff to review various options. Evaluate
written and verbal feedback on the systems from participants.
During daily rounding, a vice president observed a problem in a particular device
that impacts delivery of care. He shared the information with other senior
executive team members, and, upon further investigation, they learned that the
issue was common. The findings resulted in the organization replacing the
defective devices in all affected areas.
Which of the following high-reliability principles did the leaders of this
organization apply?
A.) Deference to expertise
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, CPPS Review Course EXAM ACTUAL EXAM
B.) Sensitivity to operations
C.) Resiliency
D.) Reluctance to accept simple explanations - Correct Answer-B.) Sensitivity to
operations
A patient safety professional wants to ensure engagement of employees in a new
patient safety initiative in the hospital. He should:
A.) Use staff recommendations for workflow.
B.) Collect data on previous initiatives.
C.) Communicate the purpose of the initiative to the governing board.
D.) Train staff on patient safety principles. - Correct Answer-A.) Use staff
recommendations for workflow.
A medication error at a nearby hospital has recently received media attention. In
examining your own organization, you find similar processes are in place to the
ones that contributed to the error. You'd like to change your hospital's processes
but worry people will be resistant to change.
What would be the best method to use to influence others as to the need for
change?
A.) Reference accreditation standards and hospital policy as the need to make a
change in process.
B.) Present the story in conjunction with your own facility's data.
C.) Develop a staff recognition program for reporting actual events that occur in
your facility.
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, CPPS Review Course EXAM ACTUAL EXAM
D.) Conduct a root cause analysis on a similar event that has occurred at your own
facility. - Correct Answer-B.) Present the story in conjunction with your own
facility's data.
You have been asked to present an overview of safety events to your hospital's
board of trustees. In order to best represent safety issues, you should:
A.) Present cases of harm with contributing root causes and actions taken.
B.) Highlight system-wide improvements that have been implemented in the past
year.
C.) Lead an open discussion of board members' safety concerns and
recommendations.
D.) Display a graph of the numbers and types of safety events reported in the past
year. - Correct Answer-A.) Present cases of harm with contributing root causes and
actions taken.
Your patient safety team performs a root cause analysis on a recent wrong-side
surgery event. Which of the following action items reflects the highest level of
reliability?
A.) Change the color of surgical site markers from black to red.
B.) Implement a process in which the surgical technician holds the scalpel (and
does not hand it to the surgeon) until a timeout with all team members at
attention has taken place.
C.) Educate surgeons to be present for surgical timeouts.
D.) Every month, perform multidisciplinary simulations empowering all staff to
speak up for safety. - Correct Answer-B.) Implement a process in which the
surgical technician holds the scalpel (and does not hand it to the surgeon) until a
timeout with all team members at attention has taken place.
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, CPPS Review Course EXAM ACTUAL EXAM
Your hospital's leadership is concerned about low safety culture survey scores in
the category of "communication openness." The percentage of positive responses
related to questioning someone with higher authority is well below national
averages. The lead patient safety professional has been asked to make
recommendations on increasing the questioning of those with higher authority.
To maximize risk reduction, when should staff be asked to stop and question a
situation?
A.) When something doesn't seem right
B.) When a protocol was not followed
C.) When discrepancy has been confirmed
D.) When patient harm is likely - Correct Answer-A.) When something doesn't
seem right
Hospital leadership has just learned of the reoccurrence of a type of sentinel
event that has not occurred in a long time, which they believed to have been
permanently resolved. Which of the following possible explanations for the
recurrence seems most likely?
A.) Negative changes in culture have reduced event reporting
B.) Drift to old habits over time has slowly eroded safer practice.
C.) Staff are not familiar with safety policies and protocols due to significant
turnover.
D.) Leadership has stopped messaging on safety because significant time has
passed since the last sentinel event. - Correct Answer-D.) Leadership has stopped
messaging on safety because significant time has passed since the last sentinel
event.
4|Page
CPPS REVIEW COURSE EXAM ACTUAL EXAM NEWEST
2025/2026 COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |BRAND NEW VERSION!!
You are charged with identifying and recommending a new event reporting system
for your organization. Which of the following would be the best technique to use
when evaluating new software systems?
A.) Invite senior leaders of the organization to a workshop to ask questions of the
software vendor. Review leader evaluations following the workshop.
B.) Conduct an open vendor fair for all staff to review various options. Evaluate
written and verbal feedback on the systems from participants.
C.) Survey your peers across the nation to determine the most popular vendor.
Recommend the vendor that is referenced most frequently.
D.) Develop a "Request for Proposal" to submit to various software vendors.
Evaluate the best responses to make a recommendation. - Correct Answer-B.)
Conduct an open vendor fair for all staff to review various options. Evaluate
written and verbal feedback on the systems from participants.
During daily rounding, a vice president observed a problem in a particular device
that impacts delivery of care. He shared the information with other senior
executive team members, and, upon further investigation, they learned that the
issue was common. The findings resulted in the organization replacing the
defective devices in all affected areas.
Which of the following high-reliability principles did the leaders of this
organization apply?
A.) Deference to expertise
1|Page
, CPPS Review Course EXAM ACTUAL EXAM
B.) Sensitivity to operations
C.) Resiliency
D.) Reluctance to accept simple explanations - Correct Answer-B.) Sensitivity to
operations
A patient safety professional wants to ensure engagement of employees in a new
patient safety initiative in the hospital. He should:
A.) Use staff recommendations for workflow.
B.) Collect data on previous initiatives.
C.) Communicate the purpose of the initiative to the governing board.
D.) Train staff on patient safety principles. - Correct Answer-A.) Use staff
recommendations for workflow.
A medication error at a nearby hospital has recently received media attention. In
examining your own organization, you find similar processes are in place to the
ones that contributed to the error. You'd like to change your hospital's processes
but worry people will be resistant to change.
What would be the best method to use to influence others as to the need for
change?
A.) Reference accreditation standards and hospital policy as the need to make a
change in process.
B.) Present the story in conjunction with your own facility's data.
C.) Develop a staff recognition program for reporting actual events that occur in
your facility.
2|Page
, CPPS Review Course EXAM ACTUAL EXAM
D.) Conduct a root cause analysis on a similar event that has occurred at your own
facility. - Correct Answer-B.) Present the story in conjunction with your own
facility's data.
You have been asked to present an overview of safety events to your hospital's
board of trustees. In order to best represent safety issues, you should:
A.) Present cases of harm with contributing root causes and actions taken.
B.) Highlight system-wide improvements that have been implemented in the past
year.
C.) Lead an open discussion of board members' safety concerns and
recommendations.
D.) Display a graph of the numbers and types of safety events reported in the past
year. - Correct Answer-A.) Present cases of harm with contributing root causes and
actions taken.
Your patient safety team performs a root cause analysis on a recent wrong-side
surgery event. Which of the following action items reflects the highest level of
reliability?
A.) Change the color of surgical site markers from black to red.
B.) Implement a process in which the surgical technician holds the scalpel (and
does not hand it to the surgeon) until a timeout with all team members at
attention has taken place.
C.) Educate surgeons to be present for surgical timeouts.
D.) Every month, perform multidisciplinary simulations empowering all staff to
speak up for safety. - Correct Answer-B.) Implement a process in which the
surgical technician holds the scalpel (and does not hand it to the surgeon) until a
timeout with all team members at attention has taken place.
3|Page
, CPPS Review Course EXAM ACTUAL EXAM
Your hospital's leadership is concerned about low safety culture survey scores in
the category of "communication openness." The percentage of positive responses
related to questioning someone with higher authority is well below national
averages. The lead patient safety professional has been asked to make
recommendations on increasing the questioning of those with higher authority.
To maximize risk reduction, when should staff be asked to stop and question a
situation?
A.) When something doesn't seem right
B.) When a protocol was not followed
C.) When discrepancy has been confirmed
D.) When patient harm is likely - Correct Answer-A.) When something doesn't
seem right
Hospital leadership has just learned of the reoccurrence of a type of sentinel
event that has not occurred in a long time, which they believed to have been
permanently resolved. Which of the following possible explanations for the
recurrence seems most likely?
A.) Negative changes in culture have reduced event reporting
B.) Drift to old habits over time has slowly eroded safer practice.
C.) Staff are not familiar with safety policies and protocols due to significant
turnover.
D.) Leadership has stopped messaging on safety because significant time has
passed since the last sentinel event. - Correct Answer-D.) Leadership has stopped
messaging on safety because significant time has passed since the last sentinel
event.
4|Page
