Study online at https://quizlet.com/_hu4m1p
1. United Airline Bases (12): Chicago, Denver, Frankfurt, Guam, Hong Kong, Houston, London, Los Angeles,
Newark, San Francisco, Tokyo and Washington D.C.
2. Chicago, IL: O'Hare International Airport (ORD)
3. Denver, CO: Denver International Airport (DEN)
4. Frankfurt, Germany: Frankfurt International Airport (FRA)
5. Guam: Antonio B. Won Pat International Airport (GUM) (also known as Guam International Airport)
6. Hong Kong, China: Hong Kong International Airport (HKG)
7. Houston, TX: Houston/ George Bush Intercontinental Airport (IAH)
8. London, United Kingdom: London Heathrow International Airport (LHR)
9. Los Angeles, CA: Los Angeles International Airport (LAX)
10. Newark, NJ: New York/ Newark Liberty International Airport (EWR) [our New York area hub]
11. San Francisco, CA: San Francisco International Airport (SFO)
12. Tokyo, Japan: Tokyo Narita Airport (NRT)
13. Washington D.C.: Washington Dulles International Airport (IAD)
14. United Core Values: Right, friendly, together and above and beyond.
15. United Purpose: Connecting People and Uniting The World.
16. Where do you see yourself in 5 years?: Moving up into the United company as a trainer, hiring
manager or customer service representative.
17. Customer Service: Creating an experience for the customer
18. Questions to ask your interviewer: What is your favorite thing about being a United employee?
What do you think are the most important qualities for someone to excel as a flight attendant?
How do I compare with the other candidates you've interviewed for this role?
19. United on its employees: Engages, develops and empowers employees.
20. Servant Attitude: Servant Leadership. Service and Safety. Spirit of Service.
21. Most Important Qualities: Safety, Excellent Customer Service and Teamwork.
Dependable. Willing to learn.
Quality, excellence and consistency.
Professional, enthusiastic, friendly, respectful and patient.
22. United on employees: Professional, global cosmopolitan, approachable, direct and efficient, thoughtfu
and modern.
23. Awards and Recognition: Best Places to Work for LGBTQ Equality and Green Hospitality Award in 2018.
24. United Airlines Motto: Fly The Friendly Skies
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