IFSM 201 Basics of Databases Module quiz 1
Latest Update Questions With Complete
Solutions
Question 1 |
Select | one | answer.
10 |points
True or false? Spreadsheets provide more options for
| | | | | | |
graphical representation of the data than databases.
| | | | | | |
• | || True
• ||| False
Question 2 |
Select | one | answer.
10 |points
In terms of customer service issues, which of the following is
| | | | | | | | | |
|the least likely reason for using a robust CRM?
| | | | | | | |
• A CRM can optimize the information
| | | | | | | |
shared among departments, resulting in better
| | | | | |
management of existing accounts.
| | | |
• A CRM can provide a more rapid response to
|| | | | | | | | | |
queries and concerns by forwarding the query
| | | | | | |
tothe right department.
| | | |
• A CRM can enable members of pertinent
| | | | | | | | |
departments to have access to all the relevant
| | | | | | | |
pg. |1
|
, information, enabling them to answer queries
| | | | | |
andresolve problems quickly and easily.
| | | | | |
• A CRM can provide a company's marketing
| | | | | | | | |
department with information needed to identify
| | | | | |
andtarget new customers.
| | | |
pg. |2
|
, Question 3 |
Select | one | answer.
10 |points
True or false? A data warehouse will typically contain the
| | | | | | | | |
history of all previous interactions with specific users
| | | | | | | |
(including product use and transactions), but rarely includes
| | | | | | | |
other types of data.
| | | |
• ||| True
• False
| ||
Question 4 |
Select | one | answer.
10 |points
Joachim is frustrated at a lack of job advancement
| | | | | | | |
opportunities at his current job. Before resigning, he deletes
| | | | | | | | |
a set of data records that cannot be restored because there
| | | | | | | | | | |
is no database backup procedure in place. Which of the
| | | | | | | | | |
following best describes this data issue?
| | | | | |
• ||| Intentional malicious data leak ||| | | |||
• Intentional malicious data loss
| || ||| | | |||
• ||| Accidental malicious data loss | | ||| | |
• ||| Accidental malicious data leak | | || | | |
Question 5 |
Fill |in |the |blanks |by |selecting |one |option |from |each |menu.
pg. |3
|
Latest Update Questions With Complete
Solutions
Question 1 |
Select | one | answer.
10 |points
True or false? Spreadsheets provide more options for
| | | | | | |
graphical representation of the data than databases.
| | | | | | |
• | || True
• ||| False
Question 2 |
Select | one | answer.
10 |points
In terms of customer service issues, which of the following is
| | | | | | | | | |
|the least likely reason for using a robust CRM?
| | | | | | | |
• A CRM can optimize the information
| | | | | | | |
shared among departments, resulting in better
| | | | | |
management of existing accounts.
| | | |
• A CRM can provide a more rapid response to
|| | | | | | | | | |
queries and concerns by forwarding the query
| | | | | | |
tothe right department.
| | | |
• A CRM can enable members of pertinent
| | | | | | | | |
departments to have access to all the relevant
| | | | | | | |
pg. |1
|
, information, enabling them to answer queries
| | | | | |
andresolve problems quickly and easily.
| | | | | |
• A CRM can provide a company's marketing
| | | | | | | | |
department with information needed to identify
| | | | | |
andtarget new customers.
| | | |
pg. |2
|
, Question 3 |
Select | one | answer.
10 |points
True or false? A data warehouse will typically contain the
| | | | | | | | |
history of all previous interactions with specific users
| | | | | | | |
(including product use and transactions), but rarely includes
| | | | | | | |
other types of data.
| | | |
• ||| True
• False
| ||
Question 4 |
Select | one | answer.
10 |points
Joachim is frustrated at a lack of job advancement
| | | | | | | |
opportunities at his current job. Before resigning, he deletes
| | | | | | | | |
a set of data records that cannot be restored because there
| | | | | | | | | | |
is no database backup procedure in place. Which of the
| | | | | | | | | |
following best describes this data issue?
| | | | | |
• ||| Intentional malicious data leak ||| | | |||
• Intentional malicious data loss
| || ||| | | |||
• ||| Accidental malicious data loss | | ||| | |
• ||| Accidental malicious data leak | | || | | |
Question 5 |
Fill |in |the |blanks |by |selecting |one |option |from |each |menu.
pg. |3
|
