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Assignment 5: Change Management Plan / Assignment 5: Change Management Plan HRM560: Managing Organizational Change Strayer University

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Assignment 5: Change Management Plan Due Week 10 and worth 300 points In this assignment, you will combine the previous four (4) assignments into a proposal that you could present to the executive leadership and board members. You will argue the value of the change management plan to the overall success of the organization. Add to your previous submissions a plan for sustaining the change in the long run. Write a six to ten (6-10) page paper in which you: Section I: Organization: Describe the organization and comment on the HR change that the organization should make. Utilize effective diagnostic tools to assess the organizations ability to change. Support assertions with theoretical evidence. 1. Describe the company in terms of industry, size, number of employees, and history. 2. Analyze in detail the current HR practice, policy, process, or procedure that you believe should be changed. 3. Formulate three (3) valid reasons for the proposed change based on current change management theories. 4. Appraise the diagnostic tools that you can use to determine an organization’s readiness for change. Propose two (2) diagnostic tools which you can utilize to determine if the organization is ready for change. Defend why you believe the diagnostic tools selected are the best choice for diagnosing change in the organization. 5. Using one (1) of the diagnostic tools you selected, assess the organization’s readiness for change. a. Provide results of the diagnostic analysis b. Explain the results 6. Interpret whether or not the organization is ready for change. Substantiate your conclusion by referencing current change management theories. Section II: Kotter Change Plan: Utilizing the Kotter eight (8) step method of change, create a solid change management plan for the HR initiative you identified as requiring improvement. 1. Ascertain how each of the steps applies to your specific organization. 2. Develop a strategy that illustrates how you would address each of the eight (8) stages of change: a. Establishing a sense of urgency b. Creating coalition c. Developing vision and strategy d. Communicating the vision e. Empowering broad-based action f. Generating short-term wins g. Consolidating gains and producing more change h. Anchoring new approaches into the culture Section III: Resistance and Communication: Research methods of minimizing resistance to change and create plan to address resistance within your change management initiative. 1. Diagnose the reasons for resistance to change. 2. Interpret the potential causes of resistance in the organization. Identify and describe three (3) potential causes of resistance to your change plan. Identify and describe three (3) potential sources of resistance to your change plan. 3. Create a plan for minimizing possible resistance to your change management plan. 4. Elaborate on the relationship between resistance to change and communication. 5. Evaluate three (3) communication strategies. 6. Recommend one (1) communication strategy that would be applicable to your organization. Diagnose why this communication strategy is best for your organization. 7. Create a solid communication plan for your change initiative. Section IV: Sustaining Change: Research methods of sustaining change in organizations and create a plan for sustaining proposed change. 1. Recommend two (2) strategies for sustaining change: a. Diagnose the two (2) theories from a scholarly perspective b. Evaluate why the strategies selected are viable for the organization Section V: Presentation: Create a visually appealing and informative presentation espousing the importance of the change management plan you developed. 1. Create a ten to fifteen (10-15) slide PowerPoint presentation to submit to executive leadership and board members outlining and describing your recommended change. Include the following criteria: a. Be creative in your design so that is appealing to others. b. Ensure that all of the MAJOR points of the plan are covered. c. Create bulleted speaking notes for your presentation to the shareholders in the Notes section of the PowerPoint. Note: You may create or assume any fictitious names, data, or scenarios that have not been established in this assignment for a realistic flow of communication. d. Use a professional technically written style to graphically convey the information. e. Create a video of yourself presenting the presentation to key stakeholders. Note: View the "Creating a Presentation for Your Course" playlist, located here for tutorials on creating and submitting video assignments. Section VI: References: Utilize good scholarly research skills and writing skills to develop a solid change plan and presentation. 1. Use at least ten (10) quality academic resources in this assignment. Note: Wikipedia and other similar Websites do not qualify as academic resources 2. Write clearly and concisely about managing organizational change using proper writing mechanics. The specific course learning outcomes associated with this assignment are: Evaluate the reactions to change including identifying signs of resistance and approaches to managing it. Evaluate strategies for communicating change. Use technology and information resources to research issues in managing organizational change. Write clearly and concisely about managing organizational change using proper writing mechanics. Evaluate strategies for communicating change.

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Running head: CHANGE MANAGEMENT PLAN 1




Assignment 5: Change Management Plan

HRM560: Managing Organizational Change

Strayer University

.




Description of company’s industry, size, number of employees, and history.

, CHANGE MANAGEMENT PLAN 2


Walmart is one of the largest businesses in the world when it comes to organizational

size, value, and financial performance (Thompson, 2018). As of 2017, the company has over 2.5

million employees nationwide. Walmart was founded in 1962 in Arkansas, the company has

become one of the most profitable retailers in the world. According to Ferguson (2017), Walmart

has the top position in the retail industry with revenues exceeding $485 billion per year. Their

success is based on the strategies implemented within the company’s vision and mission. Thus,

the corporate mission statement, the corporate vision statement, the generic strategy for

competitive advantage, and intensive growth strategies are contributing factors to the company’s

success (Ferguson, 2017).

Analysis of the current HR practice that should be changed

It appears that one of Walmart’s main issues is lack of employment training and properly

serving its customers—failing to connect with them. Problem perhaps is the management at

middle level, who wield their absolute power, and cannot see the importance of simple matters

such as customer service (Mourdoukoutas, 2016). If the workers are not trained properly by

guessing or assuming, it will lead to them providing poor customer service. How can the

company uphold the company’s mission and values, if employees are not provided the necessary

tools to provide excellent customer service upfront?

Three reasons for the change based on current change management theories.

Reviewing the compensation policy, a little deeper would not hurt. If the workers are

compensated as they should, they may be inclined to do a better job when interacting with

customers. Higher wages create the conditions for workers to be more productive, lending to

lower turnover, improvement in the average quality of job applicants and improved morale.

(Wolfers, J. and Zilinsky, J., 2015). Secondly, management needs to consider improving the

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