OM 300 Chilcutt Exam 1 Questions (ACTUAL
EXAM)/NEWEST WITH WELL SORTED QUESTIONS AND
ANSWERS /GRADED A+
Operations Management
Ans: the set of activities that create value in the form of goods and services by transforming inputs into
outputs
Production
Ans: the creation of goods and services
Marketing
Ans: generates demand
accounting
Ans: tracks how well the organization is doing, pays bills, and collects money
operations
Ans: creates the product
,supply chain
Ans: a global network of organizations and activities that supply a firm with goods and services.
--Farm to fork
services
Ans: Economic activities that typically produce an intangible product (such as education, entertainment,
lodging, government, financial, and health services)
10 Decisions-1: The Base
Ans: People, Product, Process
10 Decision-2: The Stuff
Ans: Quality Management, Inventory Management, Supply Chain Management
10 Decisions-3: The Place
Ans: Location, Layout
10 Decision-4: The Face
Ans: Scheduling, Maintenance
OM Jobs
Ans:
manufacturers
, Ans: produce tangible products, services are often intangible
productivity
Ans: the ratio of outputs (goods and services) divided by the inputs (resources such as labor and capital)
-objective of businesses is to improve this
- measure of output, not efficiency
multi-factor productivity
Ans: the ratio between the amount of output produced by an industry or business sector and the
amount of inputs used
-often expressed in dollars
-total factor productivity
quality
Ans: may change while the quantity of inputs and outputs remains constant
external elements
Ans: may cause an increase of decrease in productivity
precise units
Ans: may be lacking in our multi-factor productivity formula
Productivity in Service Sector is difficult because:
Ans: 1) typically labor intensive
2) frequent focus on unique individual attributes/desires
EXAM)/NEWEST WITH WELL SORTED QUESTIONS AND
ANSWERS /GRADED A+
Operations Management
Ans: the set of activities that create value in the form of goods and services by transforming inputs into
outputs
Production
Ans: the creation of goods and services
Marketing
Ans: generates demand
accounting
Ans: tracks how well the organization is doing, pays bills, and collects money
operations
Ans: creates the product
,supply chain
Ans: a global network of organizations and activities that supply a firm with goods and services.
--Farm to fork
services
Ans: Economic activities that typically produce an intangible product (such as education, entertainment,
lodging, government, financial, and health services)
10 Decisions-1: The Base
Ans: People, Product, Process
10 Decision-2: The Stuff
Ans: Quality Management, Inventory Management, Supply Chain Management
10 Decisions-3: The Place
Ans: Location, Layout
10 Decision-4: The Face
Ans: Scheduling, Maintenance
OM Jobs
Ans:
manufacturers
, Ans: produce tangible products, services are often intangible
productivity
Ans: the ratio of outputs (goods and services) divided by the inputs (resources such as labor and capital)
-objective of businesses is to improve this
- measure of output, not efficiency
multi-factor productivity
Ans: the ratio between the amount of output produced by an industry or business sector and the
amount of inputs used
-often expressed in dollars
-total factor productivity
quality
Ans: may change while the quantity of inputs and outputs remains constant
external elements
Ans: may cause an increase of decrease in productivity
precise units
Ans: may be lacking in our multi-factor productivity formula
Productivity in Service Sector is difficult because:
Ans: 1) typically labor intensive
2) frequent focus on unique individual attributes/desires
